Franklins Removals Ltd

5/5 based on 229 reviews
Latest Reviews
Would highly recommend Franklin's. Good comms, good price, good service. From initial enquiry to final delivery in France the communication and ease of service has been without fault. Price was very competitive and their ease of and personal communication was the deciding factor for me. Their work with their customs agent made a potentially awkward situation easy going. The driving/removals crew were professional friendly and had a can do approach. From pick up to delivery was seamless.
Office logistics and backup meant no worries no stress. Just straight forward easy operation when left to the professionals.
google.com
Source: google.com
Franklins collected our worldly goods from SW France and delivered them to our new home in the north of England. Simon and Michael and then Michael and Fraser were very professional, hardworking and friendly. We were impressed with the way Simon tackled parking the lorry on our French driveway! Both days were hot but the teams worked efficiently and on delivery, Michael even took the time to collect up a few loose nuts & bolts that he knew we had lost from a shelving unit. We would happily recommend the company.
google.com
Source: google.com
Great service from Franklins. Michael and Lee kept in touch on their way to us and then removed our stuff - including a grand piano - with minimum fuss, good natured teamwork and a sense of humour. Nothing too much trouble. Highly recommend.
google.com
Source: google.com
Franklin’s helped with a local move for my Mum in July which happened to be in the middle of a heatwave. Fraser and Jordan were amazing. They worked really hard and were friendly and helpful throughout. Would not hesitate to recommend the professional and reliable service that this company provided. Thanks again guys.
google.com
Source: google.com
Brilliant service from the two men who collected our goods recently in the UK ( Norfolk). They were great and very polite and professional. In France, we had Lee and Michael deliver our goods to Beziers in France. They were equally professional, helpful and friendly. All the blokes did a top job and we would not hesitate to use them again . They were all superb Many thanks.
google.com
Source: google.com
Absolutley brilliant service from my initial telephone call to the very last box taken into my house. The whole team are great and made the whole process very easy.

I definitely recommend and will use again in the future. Thank you
google.com
Source: google.com
We had two different teams of guys for collection and delivery for our move from England to France. Both teams were amazing and made our move easier. We had our delivery yesterday, we couldn't have asked for a more pleasant team. They made the almost impossible possible! Thanks so much. We strongly recommend using Franklins Removals.
google.com
Source: google.com
Great service and support for a relocation of possessions from a holiday home in France back to the UK. A friendly and helpful team collecting and delivering. Could not fault their service and would highly recommend.
google.com
Source: google.com
We can’t recommend Franklin’s highly enough. Excellent communication throughout from Ben at Head Office and a superb service delivered by Michael and Lee who were professional, super efficient, friendly and very very helpful. This team made a potentially very stressful house move from South West France to Dorset, almost a pleasure!!! Thank you Franklin’s for a very reasonably priced 5 star service.
google.com
Source: google.com
We made our move to France in late 2020 and left our house to be sold in the UK. With Covid we had no opportunity to be in UK to do the detailed packing work. When the house sold it was with little notice that we called Franklins to move our items to France. They were flexible in storage requirements and timing. Just fantastic. Great price too. They delivered on time and and with care. Thank you Ben for the assistance with all the Covid / Brexit driven paperwork and Simon for the great pickup and drop off experience. Highly recommended.
google.com
Source: google.com
Lee and Simon did an exceptional job of taking almost two hundred separate items from our home. They fitted in more than we hoped for and made the day almost stress free. Very efficient and organised, helpful too. Can't recommend Franklins enough.This is our seventh international move. The whole nightmare process of the ToR1 form and the stress was made so much easier with Ben in Head Office and both Lee and Simon. Big thanks.i
google.com
Source: google.com
I had to move from the UK to France, everything was very smooth from the beginning, staff easy to deal with via email, these people actually reply, unlike many other removals companies, and I was able to provide most needed paperwork vie email and scans, which helped me greatly as I wasn't on site. On the collection day Gary and Dean were very efficient, friendly and took care of wrapping more fragile items carefully. Everything was delivered in France a few days later as planned by two other friendly and polite guys, and everything was intact and complete. Good value for money too, I would definitely recommend them to anyone, Frank
google.com
Source: google.com
Great service from start to finish, especially dealing with customs formalities on our behalf. Saved so much time and worry. The guys got to our place in France before our plane had landed and we had the pleasant surprise of finding all of our furniture unloaded and in place when we arrived. Not often you get this type of service these days. Couldn' recommend them highly enough.
google.com
Source: google.com
Great service, with a minimum of fuss and maximum care. I can fully recommend Franklin Removals.
google.com
Source: google.com
Fraser and Simon were on time and were very helpful. We had to unload into a smaller truck all went very well good job guys
google.com
Source: google.com
My wife and I had to move back to France in a hurry following a family emergency.
We hired Franklin's Removals for the packing, the loading and unloading.
From the get go they were extremely responsive and I had a phone call where we discussed access to the property via Google maps.
They were reachable through text messages and would usually respond quite quickly especially when came the time to fill up all the paperwork that concerns the crossing of the border from the UK to France post-brexit.

The lads who packed, loaded and then unloaded were all delightful and equally efficient. They followed our requests to the letter and were amenable.
The boxes were well labeled and everything was well packed to the point the only damage we noticed was a slight chip at the corner of a desk.

Our belongings were loaded in Halesowen UK and delivered in Saint Loup France in 3 days only.

I need to give special commendation to Kieran, the young truck driver who successfully manoeuvred the truck in reverse in a very narrow street without even a chip.

Thanks again gentlemen.

Léo, Élise and Rose.
google.com
Source: google.com
From the very first time we contacted Ben at Franklins we just knew we were in good hands for our overseas removal to our new home in SW France. The guys loaded everything up in the UK and arrived on time the following week to unload. Nothing was too much trouble and they all worked so hard to get the job completed as quickly and efficiently as possible. A great service at a very fair price and we can highly recommend the services of Franklins for anyone else looking for the same level of service that we received.
Derek and Sue Mason.
google.com
Source: google.com
I found Franklins to be extremally helpful in getting my things returned to the UK, Brexit and COVID certainly made things more difficult but Ben always provided the correct information and answers to my questions and my goods cleared customs without problems, things were a little more difficult because of where I lived in rural Brittany but that was to be expected, I found the two guys that turned up to collect my things to be polite and very helpful, I would highly recommend this company.
google.com
Source: google.com
Excellent !! Got a quote as they had been recommended by a friend. Quote was comparable to others received, maybe slightly higher overall but being recommended we went with them and didn't regret it. Pete, Kieran, Dean and Jordan worked really hard all day after a colleague went home ill. Arrived 7.45 and didn't leave the new house until over 11 hours later yet nothing was too much trouble. Would definitely use them again.
google.com
Source: google.com
There isn't one aspect of the service that Franklin's provided that I could criticise. Contact with Ben in the office was kept simple, brief and to the point, as it should be. The flow of information and ever changing paperwork requirements was never over-complicated and covid 19 /Brexit didn't interfere with the process of getting the contents of our home at the very bottom of France up to the Derbyshire Peaks, bang on time and all in one piece. The guys doing the hard work, Lee, Simon and Pete were fantastic. Polite, professional and passionate about their work, all of which serves to ease any worries you may have during what can be a very stressful experience. I heartily recommend Franklin's Removals and will use them in the future if and when the need arises
google.com
Source: google.com
Franklins made moving from France back to England so much simpler helping us every step of the way. Having agreed the sale of our house in October, due to Covid lockdown delays the move wasn’t possible until after Brexit.  Despite having their own problems coping with all the new import requirements and paperwork for all their moves after Brexit, the personal service received from Ben Franklin was outstanding. Ben sourced all the mountain of paperwork needed for HMRC  and supported us with the task of completing it. On moving day, Lee and Simon turned up on the dot as agreed: they were friendly and personable, quickly and efficiently completing the removal.  Due to a delay in our house purchase everything had to go into storage, and we were delighted to get a call from Ben to reassure us that it had all got through customs and had arrived safely at their depot. So pleased we chose Franklins for our move.

The delivery of our belongings from storage, which was the second part of our move from France to England was completed just as carefully and efficiently as the first.  The team liaised with our daughter, who was waiting to see the furniture in, regarding their arrival time so that she didn't have to wait around at the empty house unnecessarily.  She said that Kieran, Pete and Dean were great - quick, friendly and efficient - and they did lots of little things (like sorting wires out so that she could plug appliances in easily) that made her day so much more manageable. Thanks again to the wonderful team at Franklins,  we would highly recommend them for a stress-free house move.
google.com
Source: google.com
From the packing team to Simon and Lee who helped us moving from UK to France during Brexit and Covid, we can only say thank you for the great job. Friendly. Listening to any request and helpful. Very good service and would highly recommend.
google.com
Source: google.com
A huge THANK YOU to the team at Franklins! Moving to France during the Covid pandemic and Brexit, created a myriad of additional complications, from endless bits of paperwork to satisfy French customs post Brexit, forever changing border closures and Covid negative test requirements, and snow storms, didn't deter the team at Franklins from moving all my furniture and belongings from London & Scotland to rural France.

Ben was always available to help with any last minute requests and obstacles, like packing up my entire house as I couldn’t get back to London from France due to border closures, a detour to Scotland to pick up some family antiques during a snow storm, and last minute storage requirements as Brexit thwarted the first delivery attempt. So when Simon and Lee pulled up my driveway within 30 minutes of their ETA, I was over the moon. There was no messing around unloading their truck. They were efficient and fast (perhaps helped by the endless cups of coffee I was offering them) and loads of smiles and laughter with not a single item broken.

I’m not planning to move again anytime soon, but if I do, I won’t hesitate to use Franklins.
google.com
Source: google.com
First class service from start to finish. No drama just got it done. Big thanks to Sean and Keiran who did the move. Professional and polite. Would certainly recommend without hesitation.
google.com
Source: google.com
From the initial contact with Ben Franklin, communication has been excellent. The team that put our belongings in storage were professional, polite and efficient. Franklins negotiated the paperwork and complexity of Brexit with a dogged determination to deliver our things to France, which they did magnificently. Special mention to Lee and Simon, who on arrival in France were polite, professional and organised. Absolutely no hesitation in recommending Franklins, competitively priced and a pleasure to deal with. Thanks guys!
google.com
Source: google.com
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