Lilies Funeral Directors

5/5 based on 137 reviews
Latest Reviews
From the very first telephone call to Lilies to say that my Father had died, throughout the process of arranging the funeral, and on the day of the funeral itself, the service we received was absolutely superb. Respectful and helpful at all times, I as an individual and we as a family cannot recommend Lilies highly enough. The peace of mind and reassurance we gained from engaging Lilies made what was a very difficult time for us, so much more bearable.
google.com
Source: google.com
Great service very professional and caring
google.com
Source: google.com
A huge thanks to all at Lilies Funeral Directors who recently arranged the funeral of my late mother. I had never been in this position before and was of course apprehensive but the team at Lilies could not have made the process any easier. They were of course, kind, caring and compassionate but I was so impressed by the way that they dealt with absolutely everything. All of the questions I had and the details I was worried about were just sorted with no fuss. And on the day they were calm, in control and had an air of gentle reassurance, allowing us to focus on remembering Mum. There was noting to worry about. Thank you again.
google.com
Source: google.com
The staff at Lillies were exceptionally kind, caring, and professional at all times. We would highly recommend them.
google.com
Source: google.com
Having worked with Lilies funeral directors in a professional capacity, I knew that they cared deeply . My lovely dad passed away 8 weeks ago and I can never thank Lee, Nathan, Dean, Connor,Calum and Donna , they looked after my dad and us as a family 5⭐️is not enough.
Everything was done with great care and compassion, we felt that we were the only family they were looking after.
The day of the service was seamless and flowers from your birmingham florist were amazing too. If you want to feel totally cared for, know your loved is well look after, then Lilies Funeral Directors will do you and your loved one proud x
google.com
Source: google.com
Excellent service - highly recommended. Sensitive and supportive throughout what has been a very difficult time.
google.com
Source: google.com
After meeting Nathan through our own business (Pet Crematorium) I knew if ever I required the service of a funeral director he would be the first one to call, on the passing of my husband I immediately contacted Nathan at Lilies, my instincts where correct, all the staff where so compassionate and nothing too much trouble, treated my husband, my soul mate, my best friend as if he was one of their own family, I cannot thank you all enough. Karen
google.com
Source: google.com
They did a brilliant job over and above what I expected thank you so much xxxx
google.com
Source: google.com
The most caring and respectful service for my mum. The professionalism and genuine compassion helped make the toughest time of my life so much more straight forward. Nothing was too much to ask no matter what time of day or night. Having worked in the funeral industry myself I can safely say your service is second to none. Thank you!
google.com
Source: google.com
Myself and my husband would like to say we are totally overwhelmed with the kindness, consideration and professional way we were treated at lilies. You not only took great care with our aunt who looked so beautiful you took the onus of me and Carl and the whole experience was so lovely. The day of the funeral was also wonderful. We are very grateful to you all. Sending kind regards from Chris and Carl Mann and auntie Marianne xxx
google.com
Source: google.com
My mom died in January and l initially chose Lilies after speaking with Donna, first impressions is everything. Thank you to Calum, Donna, Dean and all the team for your professionalism, compassion and care shown towards me and my family. The times l came in visibly upset and you comforted me with your kind words. Thank you.
google.com
Source: google.com
Lilies recently dealt with the funeral arrangements for my late Wife. I can say without any doubt that the care and kindness shown by this company was excellent. At a difficult and emotional time it is reassuring to know that your loved one's care is being handled with the utmost care and consideration. My point of contact was Donna , nothing was too much trouble with any changes I requested throughout the process. I have always championed local small businesses and would not hesitate to recommend Lilies in your time of need. Thank you for your kindness and service.
google.com
Source: google.com
Lilies managed the funeral of our beloved sister. We could not fault them; the tone was right, everyone was kind and respectful. We could call them at any time, and visiting the chapel of rest was not a problem. The service from everyone we met was excellent. Thank you from the Rutherford family
google.com
Source: google.com
Lilies Funeral Directors are exceptional. During one of the most painful experiences of your life their kindness, guidance, knowledge and professionalism is invaluable. Nothing is too much trouble and they truly support you every step of the way. From the very first call you know that your loved one will be in safe hands and they deliver on every promise. The entire team are amazing but special thanks are extended to Calum and Dean. I highly recommend the service provided by Lilies - it was faultless.
google.com
Source: google.com
After my brother passed away suddenly Calum @lillies was on hand to talk us through the funeral. All the staff have been find and helpful. Did my brother proud and they are still on hand for aftercare for myself and family. A big big thank you to all @lillies.
google.com
Source: google.com
My mum unfortunately passed away on Friday 15th October and after researching, reading reviews and talking to Callum (the Funeral Manager), there was no doubt in my mind that I would appoint Lilies to take care of the proceedings. Callum explained things in a kind and sensitive way during what was a very difficult time. At the time of mum's passing Dean and Elvis arrived within an hour to pick her up. They were very sensitive and handled mum with gentleness and respect. I expressed a wish for mum to be repatriated to Jamaica and Callum handled the whole process with a professionalism that was beyond exemplary. He informed me of developments every step of the way and was always willing to answer any queries I had. I cannot recommend Lilies enough. Thank you so much and please keep up the good work!
google.com
Source: google.com
Lilies funeral directors provided an excellent service throughout from beginning to end throughout this emotional time loosing our mom the empthay kindness and professionalism shown to us was second to non we would highly recommend Lilies. Thank you Nathan Connor Calum and the whole team first class. Diane Pearson
google.com
Source: google.com
I would like to thank everyone at Lilies including Gary Rollins for making my husband's funeral service so respectful and personal. We only wanted a simple service but the care we received as a family was special and Gary brought Terry a live again with his reading.Thank you all again.
I
google.com
Source: google.com
Lilies provided a first class professional service from start to finish. I would strongly recommend them.
google.com
Source: google.com
From the first contact with Lilies and talking to Callum we had nothing but first class treatment. The stress of the organisation of our special day for my brother was taken over with care and made stress free. We were treated with respect and sympathy and the limousine was beautiful. Even our minister commented on the quality of the care of the company. A big THANK YOU to everyone including the drivers who made the day special for us.
google.com
Source: google.com
Throughout the process of arranging the Expatriation to India for our grandmother Mary, we were very pleased with the service we received from Lee & his team. He always allowed us time and we never felt hurried, very important to us at this very sad and difficult time. He guided us through the process very sensitively which we valued highly. He had a good working relationship with the officials and authorities and who had to clear number of papers & permits to take back our grandmother back to India to be buried in our home parish as per her last wish. Lee made sure that we had everything we asked for, he was very kind and understanding. He was very flexible and always kept us updated on the progress of the process during this pandemic.
We would like to send a special thank you to Lee & Team who were truly amazing.
We would highly recommend them.
google.com
Source: google.com
Fantastic service from start to finish, couldnt have been done any better - thank you guys! Can not recommend highly enough. Took alot of stress away from my family at a horrible time and all staff memebers, in person on the day and on the phone during organising, were professional, helpful, considerate and respectful. 10/10
google.com
Source: google.com
Just laid out wonderful Father to rest, we used Lilies of New Oscott, Five Star Service from start to finish. Nothing was too much. Very attentive, particularly in these challenging Covid times.
Would always recommend an independent company rather than the money grabbing big boys.
Thank You Callum & Team
google.com
Source: google.com
Cannot recommend Lilies enough. We’ve just laid my Mum to rest yesterday. Despite the distance from my Mum’s house to ours which is just down the road from Lilies, nothing was too much trouble to bring her over this way to be closer to us.

Everything was dealt with dignity from the start and communication excellent. We used Lilies only a year or so ago for my father in laws funeral which is why we chose them again.
google.com
Source: google.com
Lilies conducted my mum's funeral today. The whole process was made much easier by them and I want to thank Nathan and Calum for the wonderful care they took of mum, and of the family. Nothing is too much trouble for them and they're always ready to give help and advice. We had some very specific requirements (aka we're awkward) and nothing fazed them, even when I was a gibbering wreck on the phone! I couldn't recommend them more highly. Lesley La'Moon
google.com
Source: google.com
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