Benems Carpet, Flooring & Fireplace Centre

4.9/5 based on 1032 reviews
Latest Reviews
Excellent personal attention from sales. Fitters efficient, friendly, clean and tidy. Overall excellent service from start to finish.
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Best value for quality flooring.
Excellent choice to suit all budgets.
Nothing too much trouble.
Excellent service in shop and fitting at home.
Many choices to suit all homes including furnishings.
Service with a smile.
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Benems have a fine selection of good quality, keenly priced carpets and very able, obliging fitters to complete an outstanding full service. Rachel is so very kind and helpful.
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Excellent in very way. Nothing is ever too much trouble. Personal, professional. Would never use anyone else.
thebestof.co.uk
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I would highly recommend Benems. They are very helpful, efficient, reliable and I will definitely be using them again!
thebestof.co.uk
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Fantastic service from start to finish. 100% recommend Benems and will certainly use their services again.
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We have been getting our carpets and flooring from Benems for a good few years. We always get excellent deals and an excellent service from them. Always recommend them to family and friends.
thebestof.co.uk
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Fantastic shopping experience. Rachel and her team went beyond all expectations, nothing too much trouble and so much help and advice given when choosing my carpets. Was given many samples to take for a dew days.
thebestof.co.uk
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Terrible service, promised Thursday, then Monday, then Monday/Tuesday & would be given a call to confirm, no call, then at 12.20 on Tuesday had a call to say they would be here in half an hour, over 2 hours later they arrived. The boy was on his own, his helper cannot lift as he has hurt his knee. Im waiting for an op for 2 new knees, but still helped him get carpets into dining room as i couldn't shut front door if left in the hallway. Carpets look ok as packaged & as im disabled i cannot open them to check so fingers crossed their carpets are better than their service.
thebestof.co.uk
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Reply from Benems Carpet, Flooring & Fireplace Centre:
Dear customer, we strive to always put the customer first,as shown & supported in our previous customer reviews/testimonials. However there are always exceptions some occasions beyond our control, for example transport failures and or staff sickness, which was the case. Disappointed that this review has been posted, even though I had internally resolved and compensated the customer prior to this being posted. I am confident that my interaction reassurance apologies have infact resolved this to our customer satisfaction and normal code of conduct.
I would recommend Benems Carpets because first of all, your prices were very reasonable, your fitters did a wonderful job in laying down both laminate and carpet. They were also polite and friendly. They also goes for your uplift team. They also did a good job. Finally, I got quick and friendly service whenever I rang the centre.
thebestof.co.uk
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Having used Benems before, they continue with good service and value for money.
thebestof.co.uk
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Benems came to our office, measured the area. Went away and sent a quote through promptly for the carpet tiles that we had chosen. They then fitted them on our selected date. A professional service was provided throughout. We couldn't have asked for more.
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Fast, efficient, pleasant to deal with. Finished to a high standard that has transformed the office. Well done.
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This is the 2nd time we have used Benems and each time have been well pleased with their work - would have no hesitation in recommending them.
thebestof.co.uk
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Brilliant service from sales to fitting. Well recommended, a very good company.
thebestof.co.uk
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I received a recommendation to talk to Benems about recarpeting my tenanted property. Knowledgeable and personal service coupled with a good selection and arrangement of fitting means I'd definitely recommend Benems. Happy with the end result.
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Had our bedroom ad hall laid with wood. Very satisfied with the work. Also sales service second to none. Very helpful and efficient.
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Warm and friendly, excellent advice, workmanship excellent. Give great price deals.
thebestof.co.uk
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I would recommend Benems Carpet and Flooring Centre. I always get m flooring there as there is a wide choice of products. Why go ahy where else when all your flooring is under one roof. Great service, staff friendly and accommodating. I always get what I want there.
thebestof.co.uk
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Excellent service from everyone at Benems Carpet and Flooring Centre Limited
thebestof.co.uk
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Always go to Benems. Friendly helpful staff and excellent carpets. Would definitely recommend.
thebestof.co.uk
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have found the service second to none...cant fault them at all .had to delay a fitting due to daughter giving birth at home and couldnt have been more accomadating...have used everytime we have moved.xx
thebestof.co.uk
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First used Benems on recommendation of a neighbour. Am now a returning customer, due to vast range of floor coverings, superb, friendly advice and service. Professional carpet laying, however difficult the task@ Very competitive prices!
thebestof.co.uk
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Makes a change to go a company where staff are falling over backwards to help with advise and knowledge.found the owners assistance with styles and products great help. cliff cottis five star
thebestof.co.uk
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We would definitely recommend Benems. The service was excellent and the choice of carpets was amazing. There was no pressure to buy and they only use their own fitters which is a bonus nowadays.
thebestof.co.uk
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New Showrooms at Benems Carpets, Flooring and Fireplace Centre Now Open!
26/03/2024

Benems are delighted with our new showrooms, making our own vision a reality so we can enhance your homes with the pleasure of a delightful shopping experience. Come and visit our new Homewares and Fire... Read article
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Latest Feedback

In October 2018
Dennis S said

Great service