Fortunately for most homeowners, replacing a carpet is not a very frequent task – unless of course you have a multiple property portfolio. However, when we do decide to update our carpet or flooring for a new style or for wear and tear purposes, we want to be reassured that the retailer we use can be trusted to provide the best service and quality.
Thankfully, residents and businesses in the Thurrock area have that peace of mind in Walker’s Carpets and Beds – one of the town’s premier carpet and bed suppliers. The business based in Clarence Road, Grays, Thurrock, is a member of the Carpet Foundation’s network of registered carpet specialists who are committed to the highest standards of quality and service.
The industry body has a stringent membership policy and is a way of making sure carpet and flooring retailers agree to the highest standards and provide the best value for money for consumers.
Every year, the Carpet Foundation takes a random sample of 25% of its retail members. Its latest consumer findings show 97.3% of customers thought the quality of advice from its members was either ‘very good’ or ‘good’ while 99% thought the quality of installation was ‘very good’ or ‘good’.
Malcolm Walker, a partner in Walkers Carpets and Beds, said: “Replacing a carpet is a big decision and customers need to be able to trust that their money is being spent on a durable product which will not only stand the test of time but also provides value for money. As an independent retailer, we deliver a more personal service and carry out all our own fittings to ensure our customers are 100% happy with their choice.”
Walkers Carpets and Beds has been established since 1955 and sources Quality Mark carpets from the UK’s best carpet manufacturers. The business stores an extensive selection of carpets and underlays as well as vinyl and wood samples in its carpet and flooring showroom and its team of professional staff will be happy to provide on-hand impartial advice. It also stocks a wide range of beds including popular quality brands such as Hush-a-bye and Hypnos and can deliver in days rather than weeks.
If you’re unable to visit the showroom, Walkers Carpets and Beds also operates a home carpet and flooring service to enable you to browse the latest designs and textures in the comfort of your own home.
For more information, call Walkers on 01375 374597.
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