The internet has made life a lot easier for us. We can not only sit in the comfort of our own homes while buying our groceries online, modern technology enables us to save our favourite items so we don’t have to go through the laborious task again every week.

And if you thought your life couldn’t get any more organised and hassle-free then you were wrong. Not content with operating one of the most advanced web-booking systems in the taxi industry, Thurrock’s KnightOwl Taxis is about to go that little bit further with the launch of a brand new interactive webpage. 

From January, the hugely successful Thurrock taxi firm is offering clients the ability to save their favourite journeys online – which will be a god send to those who rely on taxi hire for the regular trip to work or the station. Clients will also be able to keep track of their vehicle online and find out exactly where it is in relation to their property and receive texts to let them know when it is due to arrive. In addition, it will also enable environmentally-conscious customers to keep an eye on their CO2 emissions through recording their taxi travel, recognising the impact car travel has on the environment and the desire by many to reduce their carbon footprint.

The advanced web system is a step further from their current facility, which was widely regarded as one of the most innovative in the industry. KnightOwl Taxis was one of the first taxi and private high companies to enable customers to make a booking – and pay for their fare – online.  

Managing director Paul Gooch said: “The new system will take our advanced booking facility to the next level. For a relatively new taxi firm we are very innovative and our entire philosophy is built on excellent customer service. 

“The taxi industry has become very functional of late and there’s little care about presentation, it’s all about getting from A to B. We’re completely the opposite and want customers to enjoy the experience from beginning to end, which is why our vehicles are far superior to the standard taxi and our drivers are all dressed smartly in shirt and trousers. If you’re dressed up for a night out on the town, you don’t want to be sitting on sticky, dirty seats you want to be driven in style.

“We’re also aware that a growing number of people are making an effort to reduce their CO2 emissions which is why the new booking system incorporates this. It’s all about improving customer service.”

Whether it’s for business or pleasure, we spend most of our time communicating or shopping online and find it easier and more efficient to order what we need over the internet. But KnightOwl recognises that not everyone prefers this form of communication and is keen to remind customers that there’s always someone on the end of a phone.

To make a booking with KnightOwl Taxis click here or call 01375 729000.