ACMS Mercedes Ltd

5/5 based on 486 reviews
Latest Reviews
As usual, top class service. Will definitely use this company again. Top class!
thebestof.co.uk
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My SLK 200 developed a problem insofar that it would start when cold but would not start when the engine got hot after a journey. I took the car to a Specialist Mercedes garage and they quoted me £250 to replace the Crankshaft Sensor as both the AA Patrol man and the garage diagnosed the problem as a faulty crankshaft sensor which is acceptable as most mechanics would come to this conclusion. I saw sensors advertised on the internet for £30 and I knew they are very easy to remove and replace. My partner decided to do the work in order to save us some money. I purchased a genuine sensor from Mercedes which cost me £117. The new sensor made absolutely no difference. I did not know where to turn as I could see me spending a small fortune to get the problem properly diagnosed and repaired. I visited a number of garages and the people I spoke to just told me to take it in and they would have a look and did not want to listen to the symptoms I was experiencing with the car. I came across ACMS/Best of Walsall on Google and read the reviews. I was a bit suspicious of 57 perfect reviews; however, I decided to call in to ACMS to see if they had any ideas as to what might be the problem. I met Rachel on reception and she said she would fetch Mark from the garage to speak to me. Mark discussed the problem with me and said he would also have replaced the crankshaft sensor and was surprised this did not sort the problem. After about a five minute chat about the car he said to take the car to the garage the following day and he would spend an hour to try and find the cause of the problem. Following our conversation, I had a gut feeling I had found the right garage. I took the car to ACMS first thing this morning and spoke to Mark. He asked me for the service book as he said he had been thinking about the problem and felt it was probably fuel related. He wanted to see when the fuel filter was replaced. He put the car on his Mercedes Star diagnostic monitor when I left. He called me within an hour to tell me he had identified the problem and invited me to come and inspect the fuel filter which according to the service book was supposed to be replaced during a recent service. It was clear from its condition; the filter had not been replaced for many years. Following replacement of the fuel filter the car is starting again without problem and is running much better than it has done at any time since I purchased it in May this year. The bill I received from ACME was very reasonable and I am delighted that I have found a mechanic who I have confidence that they will take care of my car in the future. With the payment receipt, Rachel gave me a copy of the diagnostic results produced before and after the fuel filter was replaced which I found interesting to read and is a great touch in customer involvement! I would describe the service I received from ACMS Mercedes Specialist Garage as excellent.
thebestof.co.uk
Source: thebestof.co.uk
Just wanted to say a big thank you to Marc and his team at ACMS. I've always taken my car to the main Mercedes dealer for every service and MOT and any other problem, but this time when they said that my car was not worth repairing and they would give me £500 for it to be part-exchanged. My car is old, but inside it looks like a brand new car and I felt that the main Mercedes dealer was just after my money. This is where Marc and his team at ACMS Mercedes came in and they sorted my car out in a day and at a reasonable price. Marc also picked and dropped my car from home. What a service. I would definitely recommend ACMS Mercedes to everyone
thebestof.co.uk
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Friendly staff, clean workshop, excellent service at a really reasonable price. Happy Mercedes owner ... Marc knows Mercs inside out.
thebestof.co.uk
Source: thebestof.co.uk
What a lucky find this place was, my ML had been running rough for weeks and I didn't fancy paying a fortune for a star merc evaluation so I booked a visit to ACMS Mercedes . Super friendly people who know your mercedes right down to the last little nut and bolt the fault was diagnosed and rectified in no time and I left with the car driving exactly how merc meant it to. This morning I had arranged for the glow plugs to be replaced and yet again the job was done without fuss or drama and at a really fair price. I absolutely recommend ACMS if you have a mercedes give them a try
thebestof.co.uk
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If you own a Mercedes and live anywhere near Walsall you have to meet Mark and his team! The knowledge, experience and customer service are second to none. Couple that with sensible prices and no-nonsense advice and they can't be beaten. My car isn't going anywhere else again! Thank you guys and see you at the next service!
thebestof.co.uk
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If there were 6 stars available ACMS would deserve them. A family run business that puts the customer first, with a professional service and the highest quality workmanship at fantastic value prices. After owning four mercedes over the last 15 years I wish I had found ACMS years ago, I certainly won't take my car anywhere else in future.
thebestof.co.uk
Source: thebestof.co.uk
Great service , would recommend to all mercedes owners. Genuine guy who knows every think to know about mercedes
thebestof.co.uk
Source: thebestof.co.uk
Really pleased with the service I have received from Mark and the team at ACMS Mercedes Ltd over the last couple of months since I inherited an 15 year old C230 Kompressor with incredibly low mileage . After catching sight of some recommendations on a Mercedes Benz enthusiast forum, I decided to give him call. Before booking my car in, I was invited down to have a look round facility and was very impressed. Mark and his team clearly have a wealth of experience with Mercedes Benz vehicles and he charges a fair price and does a great job with impeccable attention to detail. One of the jobs I needed doing required some very expensive parts (Xenon Controllers) which Mark suggested I purchase directly and have sent to him to avoid paying the VAT twice. I would definitely recommend ACMS to anyone looking for an alternative option to Main Dealer Service departments.
thebestof.co.uk
Source: thebestof.co.uk
Two years ago I purchased a C class Mercedes. I have always loved Mercedes cars, but found, when they go wrong, parts & labour can be expensive. A friend told me about Mark at ACMS & I took my car to Mark when it had a few minor problems. I was very surprised at the price & the level of service. I don't usually bother writing reviews, but on this occasion, I feel Mark & his team deserve the full recognition for the very friendly, affordable, reliable service. Mark has looked after my car for 2 years, MOT, Service etc. & I feel confident that I will keep my car & purchase Mercedes in the future. I strongly recommend ACMS to all Mercedes drivers. No Fuss, No Nonsense & You will save money !
thebestof.co.uk
Source: thebestof.co.uk
having purchased my first Mercedes last july as with all cars there were a few niggles and with a Mercedes I was a little worried about service quality and cost. I looked all over the internet and often the closest place isn't the best but wow mark and the team at ACMS made me re-think that idea. I have come across the mercedes specialist that cares the one that goes that extra mile the one that tells you how it is without blinding you with science. in a nutshell if you go anywhere else with your mercedes you must be crazy or related to the garage owner. i will be back and would not hesitate to recommend marc and the team to friends (indeed i have sent two guys his way since i became a now loyal customer). in short "FORGETTE THE REST VISIT THE BEST, ACMS MERCEDES"
thebestof.co.uk
Source: thebestof.co.uk
Firstly, I very rarely write reviews but felt compelled to do so on this occasion. I happened to find ACMS through this site but was naturally hesitant in using 'another independent Merc specialist'. It's only because that I've tried various so-called 'specialists' (including Mercedes dealers) over the years but always ended up with either being dissatisfied with the work carried out or feeling that I was being 'ripped-off (or both)! I will now, almost certainly, not be looking elsewhere because, quite simply put, Marc is amongst the best in this field.There are 3 apt words which describes Marc (& his family-run business): TRUSTWORTHY, FRIENDLY & KNOWLEDGEABLE. He will take time to explain the faults encountered, the urgency of replacing parts &, if he can't help you in certain areas e.g tracking, tyre replacements etc, he will then accordingly direct you to a reliable, trusted & cost effective retailer -he gives a genuine impression that he cares for your car. I am so glad that I have found the 'holy grail' in Merc Mechanics :-). Summary: Don't bother with trying to shop around to save a few bob here & there with timewasters when you've got amongst the best in the business on your doorstep. I look forward to taking my Merc (AND my wife's Merc) to Marc in future with the utmost confidence.
thebestof.co.uk
Source: thebestof.co.uk
Mark is fantastic, always fits my car in around my hectic schedule and the only guy I'd let loose on my car, even though I drive him nuts!! Thanks mark
thebestof.co.uk
Source: thebestof.co.uk
Found Mark by accident which turned out to be lucky very personable guy who knows Mercedes Intimately, will never step near a main dealer again,and can fully recommend him to anyone
thebestof.co.uk
Source: thebestof.co.uk
Really impressed by the level of service and the attention to every detail, Would definitely recommend and will be using again, Refreshing to find someone who is enthusiastic and passionate about the brand, Keep up the good work!!
thebestof.co.uk
Source: thebestof.co.uk
Good quality service. Friendly and efficient. Good value for money. Recommended to family and friends.
thebestof.co.uk
Source: thebestof.co.uk
I would recommend ACMS Mercedes for the first class service over the years.
thebestof.co.uk
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Perfect in all areas. Everything explained to detail. Recommend to anyone!!
thebestof.co.uk
Source: thebestof.co.uk
IF YOU ARE LOOKING TO HAVE YOUR MERCEDES SERVICED MARK IS THE MAN AT ACMS. HE IS HONEST AND HAS A FANTASTIC KNOWLEDGE OF MERCEDES. EVERYONE WHO WANTS THEIR CAR SERVICED WANTS SOMEONE RELIABLE AND HONEST AND WITHOUT A DOUBT MARK IS THE MAN. WILL USE FOR ALL OF MY FUTURE SERVICES, VERY HELPFUL EXPERIENCED TECHNICIAN.
thebestof.co.uk
Source: thebestof.co.uk
ACMS... Why go anywhere else? Top staff, service, workmanship and price. Will use again and again.
thebestof.co.uk
Source: thebestof.co.uk
I had my Mercedes serviced by Marc and he truely is very experienced and honest. He explains everything to you clearly and his workshop is immaculate. I would recommend Marc to anyone looking for excellent service on their car. Very honest and reliable Mercedes Specialist. Keep up the excellent work !!
thebestof.co.uk
Source: thebestof.co.uk
Thank you Mark for sorting out a problem in just a few minutes and taking time to explain the problem. Great service.
thebestof.co.uk
Source: thebestof.co.uk
Excellent service. Friendly advice. A sure recommendation to friends and family.
thebestof.co.uk
Source: thebestof.co.uk
ACMS Mercedes is very reliable, trustworthy and efficient !!!
thebestof.co.uk
Source: thebestof.co.uk
Carried out the 'B' service on my car quickly, efficiently, courteously and at a very reasonable price.
thebestof.co.uk
Source: thebestof.co.uk
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ACMS Mercedes Ltd are hiring in Walsall!
14/04/2019

ACMS Mercedes Ltd are hiring!! We are looking for a Mercedes Benz Qualified Vehicle Technician/Diagnostic Technician. Read article
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