ACMS Mercedes Ltd
Latest Reviews
Mark & the team at ACMS are brilliant!
Following a service, I had an issue with the service counter on my Mercedes due to overrunning services in the past - Mark identified the issue and corrected it without any fuss; going way and beyond what others would have done. It took well over an hour to sort as it wasn't an easy fix - totally great customer service and my car is now showing the correct service mileage, and at no extra charge.
ACMS is without doubt the best place to get your Mercedes serviced and maintained - many thanks to Mark & team, really appreciated everything that you did.
Mark G - Mercedes E Class owner
Following a service, I had an issue with the service counter on my Mercedes due to overrunning services in the past - Mark identified the issue and corrected it without any fuss; going way and beyond what others would have done. It took well over an hour to sort as it wasn't an easy fix - totally great customer service and my car is now showing the correct service mileage, and at no extra charge.
ACMS is without doubt the best place to get your Mercedes serviced and maintained - many thanks to Mark & team, really appreciated everything that you did.
Mark G - Mercedes E Class owner
Source: thebestof.co.uk
Anyone out there with a Mercedes that wants a service or repair,these guys are the best Two years running had my E class serviced with excellent results.Mark(the boss)picked it up and returned it next day fully serviced and MOTe’d.Even valeted inside and out.Can’t fault 110%,brilliant from start to finish.
Source: thebestof.co.uk
Was recommended here by another local businessman.. My car was booked in with a few weeks notice, their appointment book was very full which i guess speaks volumes as to how popular they are.. It was dropped off at 8.30am for an MOT and service and i had it back by 3-4pm that afternoon.. It was valeted as well which was an amazing bonus.. The staff were very friendly, happy to help, and i would recommend them to any other Mercedes owner!
Source: thebestof.co.uk
My 1st visit to this garage,came from a dealership to ACMS...I have one question..why didn’t I find this place 1st...I met a wonderful receptionist Rachel...and a mechanic Adrian...looked after me above and beyond what I needed...as long as this place is open and I have my Mercedes..they have me as a customer...if you or anybody has a Mercedes I strongly recommend this superb garage....
Source: thebestof.co.uk
I was really please with the recent service carried out on my vehicle, my car was picked up the night before and returned the next day cleaned and washed they kept me informed of the progress and were very courteous. I would recommend their services . Also you do not pay extreme prices to get this brilliant service.
Source: thebestof.co.uk
1st visit at ACMS,I took my c63 AMG for a (A) service and a gearbox service I highly recommend these guys very proffessional and great customer service.My car came back completely different and driving a lot better very competitive prices to.Great over the phone service as I bought my car with no service records and the receptionist confirmed and assured me it had a service record when I picked my car up they gave me a lot of paper work along with all the previous service history along with advisory for the car.
Source: thebestof.co.uk
Good staff
Source: google.com
Always nice to see Rachel and mark nice family run business , I always have taken my car to Acms for my mot and service never have any issues always go the extra mile to help me out
Source: google.com
First class service. ACMS put the customer at the centre of everything that they do. "The customer comes First". I have two, what I would consider, classic Mercedees and feel they are in excellent hands when it comes to servicing etc by ACMS Mercedes Ltd.
Source: thebestof.co.uk
This is by far the very best service I have had from any garage. I have got used to receiving low level service that I just accepted as normal. ACMS have set the bar high where it should be. Thank you.
Source: thebestof.co.uk
Can't see say enough first class service cars running like a dream car cleaned inside and out will be using them from now on
Source: google.com
Was looking for an Independent Mercedes specialist and found ACMS on line. I was impressed by the number of 5 star reviews. ACMS lived up to its positive reputation. They were efficient, courteous and knowledgeable and I was pleased with the service to my car and the standard of customer service.
Source: thebestof.co.uk
Had car serviced today and enjoyed great service and great value. Team are all really friendly and helpful, definitely return.
Source: google.com
Superb service today. Mercedes 'A ' service carried out. If you want your Mercedes to remain in tiptop condition take it ACMS Mercedes.
John S
John S
Source: thebestof.co.uk
Excellent customer service from Mark, coupled with a competitive price. I would highly recommend.
John D
John D
Source: thebestof.co.uk
Spoke to Mark about a door stuck and he helped me so much over the phone. At this point i'm a stickler for knowledge and his knowledge of Mercedes is outstanding which prompted me to book in my car with ACMS. All i can say is that i have had my car back and it's a perfect job that he has carried out and hasn't failed on what he said he would deliver. Brilliant work and the customer service is better than Mercedes itself! Proof is in the pudding and book your Mercedes with Mark, you won't be disappointed. On a final note and a serious one, he is an outstanding and experienced individual and will be taking my S Class to him for all problems in the future.
Source: thebestof.co.uk
I recently had our Mercedes SLK repaired by ACMS Mercedes Ltd in Frederick Street, it was a electrical repair and by no means an easy fix. I doubt whether a main dealer would have advised a repair more likely to scrap the car. ACMS were outstanding in finding the problem and repairing it and considering the amount of time spent to repair the cost was more than reasonable. In summary I would highly recommended ACMS Mercedes Ltd for five star ervicing and repair.
Source: thebestof.co.uk
Great service as usual from ACMS for a service on our newly acquired SL. The team took the time to do a full diagnostic check even down to telling me the tyre pressures were wrong. Brilliant stuff and would never go anywhere else.
Source: thebestof.co.uk
It’s the first time I use ACMS for this annual service but it won’t be the last. Very prompt, professional and competitive service. They took the time to explain everything. Very happy and will gladly recommend.
Source: thebestof.co.uk
Great merc professionals..i booked my wifes b class for front and rear discs and pads following an inspection by my solihull mercedes evaluation but did not want to pay the rip off prices from main dealers....chose acms due to their reviews and was not disappointed on their service, when i left the vehicle with them, i went to the local walsall town centre, they called me following their inspection and mentioned that the rear discs and pads had 60%left before need replacing and when due only need to change pads, they were saying just do the fronts as im throwing money away, true and honest garage owners. Im totally converted and will be using them for a lot more in future. Hard to fine honest garages these days...plus the owner is an ex merc specialist from Birmingham mercedes...what more do you want..just gets better.
Source: google.com
Excellent service.
Source: google.com
Extremely pleasant, honest and hardworking team. Able to pin point the problem and a reasonable charge for labour. Would blindly give keys and let Mark do the necessary and pay whatever asked. When had a timing chain issue, advised a different specialist.
Source: google.com
Excellent service
Source: google.com
Great service, honest and good value - which is becoming increasingly uncommon. ACMS will be looking after my Mercedes for the foreseeable future.
Source: google.com
Mark and the team were very helpful when I went to their office to enquire about a low boost pressure issue I was experiencing. After discussing with Mark he advised me what to do and not make hasty, drastic actions that would be costly. I found their honest and trustworthiness nature means I’ll be using their services in the future for my Mercedes.
Thank You Mark & Co. And see you in the near future.
A few weeks later I returned and Mark had looked through the car and got it repaired fixed back on the car with a prompt turnaround.
And for sure will be ensuring our merc will be coming back for all work!
Gurpreet
Thank You Mark & Co. And see you in the near future.
A few weeks later I returned and Mark had looked through the car and got it repaired fixed back on the car with a prompt turnaround.
And for sure will be ensuring our merc will be coming back for all work!
Gurpreet
Source: google.com
