Great experience and quality. Would highly recommend.

Great service. Speedy delivery. Great product. Top marks.

Wonderful. Very happy with product and customer service. Will be returning (hopefully not too soon).

Great quality furniture, with excellent communication and delivery.

From the moment we walked into shop, excellent service. Great knowledge of products. To the delivery guys who were friendly and polite. Will definitely recommend and use again in future.

Mark - very friendly and knowledgeable and helpful. Sofas delivered on time. Great team.

Excellent customer service from the first time I spoke to Mark
Mark fully explained and showed us everything
He advised us the better - we were kept informed over the phone of everything that was happening throughout the process
We are so happy with our sofas
Exactly the way we pictured them
Brilliant sofas... top end quality
I would recommend sofa factory outlet to everyone
We have had so many compliments on our new sofas

Thankyou so much Mark
Appreciate it mate

We recently purchased three seater Italian leather sofas with two
footstools and matching cushions from Sofa Factory Outlet.
Mark went out of his way to help us choose the color, design and ensured it all fitted correctly. The company have a range on offer and always take the customer requirements in consideration. We are really pleased with our sofas and footstools that are the focal point of our living room and this was only possible with Marks wealth of experience.
The delivery guys where brilliant and took time setting the sofas up in our room.
We would recommend Sofa Factory Outlet to anyone who is looking for old fashioned customer service where customer requirements are always a priority.

**update after having our sofa a few months**
The sofas are still fantastic, they have kept their shape.

Only issue we had was when turning the back cushion round as advised by sofa factory outlet, we noticed there was a material blemish on on it. This isn't a fault of Sofa Factory Outlet. I rang Mark and he arranged for the cushion to be picked up, repaired and be brought back the same day. True to his word, they came, took the cushion and brought it back in an hour - I am very impressed.

Also, through no fault of sofa factory outlet, my cushion slides on my laminate and has marked my wall. I mentioned this to the delivery man and he offered to go out of his way and go to the pound shop to buy some adhesive stickers for the legs - at no cost to me!

We were absolutely amazed by the relaxed, no pressure selling environment having been badgered by all the major sofa outlets on the high street to the point where we felt harassed and came away having being left angered.
Sofa Factory Outlet was the complete opposite, we weren't approached until we actually asked for help and this was on a very quiet morning.
They have a great selection of sofas to choose from, along with the most massive array of different materials, designs, sizes and cushions, meaning we were able to completely Design our very own bespoke sofa just the way we wanted it!
Mark, the sales associate, was very polite, charming and knows about his sofas! He sat down with us and helped us decide on exactly what we wanted, and there was absolutely no pressure to commit there and then, unlike other shops.
We arranged to have our sofa in the New Year to give us chance to decorate (we could have it earlier) so we ordered for late January. We actually required the sofa earlier, so rang Mark and he informed us the sofa was already made and waiting. He rang us back when he said he would and kept us informed of the progress and then the delivery date for the same week we rang!

The sofas have arrived and they are so beautifully hand made, I have checked and can not find a thread out of place. It is beautifully upholstered and extremely comfortable. My wife and I are so impressed
having used high street retailers before and the quality being nowhere near the same standard.

I emplore you to go with Sofa Factory Outlet.
Treat yourself to a quality Hand made British sofa rather than mass produced rubbish made abroad for the High street. We could never have gotten the quality sofas we have bought at the price we paid for these elsewhere.

I can not recommend them highly enough!

Ordered 2 custom made sofas from Sofa Factory and from start to finish, the service recived was brilliant. Kami was great in helping us make the right decision and made the whole process easy, making sure we were happy with everything and offering good advice when we needed it. We love our sofas - thanks Kami & Sofa Factory!

A big thank you.mark was very helpful would definitely recommend this place and will be back again. Thank you again mark

Would definitely recommend, massive choice, corner sofa custom made to fit, great value and quality.

Amazing selection of sofas

Delighted to visit Mark at the Sofa Factory Outlet today to see the sofa I had won via a facebook competition. Mark was knowledgable and helpful, giving good advice about practicalities and durabilty. The showroom has a large selection of designs and there are a huge variety of fabrics you can choose from. Make sure you enter the next competition and you could be as lucky as me!

Sales staff brilliant, delivery staff brilliant, quality brilliant, couldn't ask for anything any better, would definatley recommend!

Love my new chocolate brown leather 3 & 2 stter sofas and storage stool, I looked for ages for small 2 setter settee and sofa outlet made me one to my specifications. There was great range of styles and materials including every shade in leather to chooae from. When it arrived just what I wanted and very pleased with quality. Can definitely recommend . Thinking of return visit for another sofa this time for conservatory

Very pleased with the service. Staff friendly and professional. Value for money. Highly recommend this company!

Found to be very helpful. Good value and fast delivery.

Arrived exactly when Mark said it would. Would recommend.

Great customer service. Very helpful when choosing the sofa in store. Delivery drivers very helpful.

Top class guys. Will be recommending to friends and family for future sofas.

I would recommend Sofa Factory Outlet because I am happy with service. Good salesman in shop.

Suite delivered fine. Service at shop excellent !!

Very nice sofa. Good quality and good value for money. Great delivery service. Very helpful.

Delivered on time. Perfect fit and good quality sofa for reasonable price.