Local Reviews
In November 2015, Dave L said about Grosvenor Casino Walsall
First time here and was not inpressed at all. The staff on the front desk welcomed us with open arms and explained the layout of the premises which I thought was fantastic. We ordered drinks at the bar and the bar lady took so long we thought we were going to die of thirst. We had a table booked for 21.00 in the restaurant but our starters didn't arrive till 21.40. Our main meal didn't come out till 22.30 and the desert finall arrived at 23.15. The food in it self was fantastic though. Went and played on the roulette tables and every order of drinks we ordered off the staff walking around taking peoples drink orders never arrived. One of us had to keep going up to the bar to buy them. Overall the food is outstanding but the service was the poorset I have ever experianced. Lots of people were complaining about it.
Source: tripadvisor.co.uk
In December 2015, Chaddy P said about Grosvenor Casino Walsall
Staff very friendly even accommodated my hen night casino royals themed meals very good, steak delicious and always good entertainment on weekend.. Offers free tuition to would be punters.. Free admission
Source: tripadvisor.co.uk
In January 2016, George H said about Grosvenor Casino Walsall
Booked New yr eve party, with a meal. Thought the staff were very nice people, very helpful. Had booked a meal, which was very good, excellent price. The only problem was the table we had was next to the rear entrance, where people were going out to smoke, with the door opening all the time. We were really cold, and asked to be moved. Which we were eventually, the highlight of the night was the The mo-sound sisters, were absolutely brilliant and made the night,
The only thing that spoiled the night, when I made reservations. I asked what the dress code was, this was new yrs eve. I was told it was smart casual, with no trainers and no football shirts. There were people in there with clothes and trainers, that you would not go to work in. Surely for one night, when lots of people get dressed up for the occasion, you think the casino could follow the dress code. It helps to make for a good night.
The only thing that spoiled the night, when I made reservations. I asked what the dress code was, this was new yrs eve. I was told it was smart casual, with no trainers and no football shirts. There were people in there with clothes and trainers, that you would not go to work in. Surely for one night, when lots of people get dressed up for the occasion, you think the casino could follow the dress code. It helps to make for a good night.
Source: tripadvisor.co.uk
In April 2016, MickD81 said about Grosvenor Casino Walsall
Its always a pleasure to be able to visit Grosvenor Casino Walsall - the level of service received from all the staff is always impeccable!!
Front of House and Reception staff are always very welcoming, highly trained bar staff will help recommend wines and refreshments, the Croupiers are always on hand to teach you how to play the latest games but for us the Restaurant has to be the best part of our visit.
A very clean, relaxed, friendly environment that never fails to deliver incredible food on every visit. The high level of service is without doubt the best for miles around with friendly, professional staff. We normally find Emma to be our waitress who always makes our visit memorable.
Thank you to all at Grosvenor Casino - Walsall.
Front of House and Reception staff are always very welcoming, highly trained bar staff will help recommend wines and refreshments, the Croupiers are always on hand to teach you how to play the latest games but for us the Restaurant has to be the best part of our visit.
A very clean, relaxed, friendly environment that never fails to deliver incredible food on every visit. The high level of service is without doubt the best for miles around with friendly, professional staff. We normally find Emma to be our waitress who always makes our visit memorable.
Thank you to all at Grosvenor Casino - Walsall.
Source: tripadvisor.co.uk
In May 2016, Lizzy W said about Grosvenor Casino Walsall
good night out with friends once every one to two months. good laugh but sensible
Good service from all the staff!
quiet area
Good service from all the staff!
quiet area
Source: tripadvisor.co.uk
In May 2016, Ray S said about Grosvenor Casino Walsall
Not visited the Casino for some time, with friend visiting from America plus it being so close to where I live I thought it might be an ideal night out.
We booked a table in the restaurant, good food selection with a great a priced fixed price menu the food was a of a good standard with fast efficient service and friendly staff.
The venue has a laid back atmosphere and the majority of the other guests where males mainly attending the poker tables, dress code is very casual jeans and tee shirts not a place to visit if you like to make some effort to dress up smart the evening we went a Saturday they had a singer all this for free entry makes for a great cheap night out if you gamble and win that is !!
In summary if you want a nice meal with a little added extra then this is the place for you!
We booked a table in the restaurant, good food selection with a great a priced fixed price menu the food was a of a good standard with fast efficient service and friendly staff.
The venue has a laid back atmosphere and the majority of the other guests where males mainly attending the poker tables, dress code is very casual jeans and tee shirts not a place to visit if you like to make some effort to dress up smart the evening we went a Saturday they had a singer all this for free entry makes for a great cheap night out if you gamble and win that is !!
In summary if you want a nice meal with a little added extra then this is the place for you!
Source: tripadvisor.co.uk
In July 2016, Angeesilk said about Grosvenor Casino Walsall
Went to end a good day out. Really enjoyable. As we were all new to a Casino and we were given a lesson in playing 21. You could get certainly get addicted to gambling so play it responsibly. You get free coffee and soft drinks when playing the tables and slot machines but you can buy drinks from the bar and there's also a restaurant. I will be visiting again
Source: tripadvisor.co.uk
In August 2016, Serena said about Grosvenor Casino Walsall
Staff are very nice & friendly, food was tasty and its a nice atmosphere here would definitely recommend
Source: tripadvisor.co.uk
In August 2016, Pete L said about Grosvenor Casino Walsall
Ideal night out venue, Saturday's as live entertainment to go with great food and if ur careful a little gambling. Good selection of food choices, friendly and cheerful staff serving meals and drinks. The staff are also helpful with showing out the lay out and how the tables work.
Source: tripadvisor.co.uk
In September 2016, Kieran K said about Grosvenor Casino Walsall
This casino is very modern, there are plenty of games going on and it has a good location.
There are many different games such as roulette, 3 card and 21
Also many different gambling machines to play on, the bar is good and the staff are friendly.
CCTV and microphones on each table so if any mistakes are made, maybe the dealer didn't hear you or a misunderstanding took place then staff can review the situation and correct it which is such a benefit.
If you are going to a casino I would highly recommend this one.
There are many different games such as roulette, 3 card and 21
Also many different gambling machines to play on, the bar is good and the staff are friendly.
CCTV and microphones on each table so if any mistakes are made, maybe the dealer didn't hear you or a misunderstanding took place then staff can review the situation and correct it which is such a benefit.
If you are going to a casino I would highly recommend this one.
Source: tripadvisor.co.uk