The Business Excellence Forum is a showcase for outstanding businesses not just in the whole of UK, but from countries across Europe and Middle East and Africa.
The Best of Woking's Business coach - Angus Lyon from Business Growth Specialists Johnson Fellowes, is not just "the best of Woking". The results he's achieved with his clients has put 3 of his clients in the finals of The Business Excellence Forum. Angus combines his experience with the tools from ActionCOACH, where he's a licenced practitioner.
Just 37 finalists represent a range of categories, from providing outstanding levels of customer service to entrepreneurship, innovation in business, and best culture. These awards are designed to recognise excellence in the small and medium business sector.
Angus Lyon said "I'm thrilled to have 3 of my coaching clients in the finals. There is stiff competition, but it's a testament to the quality of local businesses that they're holding their own in face of such excellence from other business not just across the UK, "
Angus was keen to talk about his clients and their achievements ....
Roger has been re-inspired by his business, and his goal of achieving £1m in turnover within 3 years – he looks set to overachieve that within 18 months. Based on the systems and controls we put in place he’s been able to take his first holiday in 10 years and while he was away the business GREW. PLUS out of the increased profits he has bought a classic car of his dreams.
Roger is excited about the coming year and we have a strategic plan to increase market share and building out his team.
Charles (CN Recruitment)
Charles has put strong systems into his recruitment business, a business renowned for high staff turnover. – has a team that can works without him. An early test of this was when he took some time out on the golf course with some business associates, each of whom regularly “had” to check-in with their business or receive calls. By contrast, Charles was able to enjoy the golf day – without having to / needing to / or feeling the need to “check in” or even respond to crises. He had systems in place and things were in control. A great test for him, and the team to be able to take more time out. He’s been gearing up for growth, and has put together a team to support operations and are now actively hiring another sales person.
He has beaten his sales target three months in a row and he has hired 2 new sales people.
For the first time he has marketing that really works. It has recently generated two new opportunities with a company that has been saying no to their direct sales team for the past 18 months. Using a clear guarantee and USP sent to the decision maker open the door and started the opportunity.
Furthermore his clients rave about the service the business provides as he focuses his time on profitable customers.
Charles has recently celebrated his successes by booking a holiday with his family abroad since he knows his business will run without him.
Gavin noticed a personal difference within just a couple of sessions, describing himself as more “focused, positive and productive”. He faced some of his fears, did things he’d been 'scared' of doing, and did things that had been left undone. He now feels in control and of his business and is confident of the future.
In summary:
Angus said, "one of the mistakes that smaller and medium sized business owners make, is thinking that they have to do it ‘all by themselves’. It's not just common sense, but research shows that businesses that don't invest in training and education for both the leaders and the staff are more likely to fold. Investing in yourself and your business can produce great results - as demonstrated by the success of these finalists".
Angus is investing in his own education this week, but if you would like a FREE 1 hour coaching session, which will help you identify areas of your business that you can improve, and to enable you to see for yourself how business coaching can grow your business - please book some time with Angus, via his PA, Simone simone@johnsonfellowes.co.uk
