Sofa Factory Outlet & Manufacturer Wolverhampton

5/5 based on 1203 reviews
Latest Reviews
Good quality sofas. Made to fit and delivered as promised.
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Prompt friendly service. Nothing too much of a problem
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Lovely service. Thanks.
Will recommend to friends.
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Excellent service from Mark and all the team. Order arrived ahead of schedule, even with the Christmas break.
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Very good service. Men were pleasant and helpful. Did everything that was asked.
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Thanks for your lovely service!
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Good quality. Good delivery service
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Very good service considering the circumstances
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The sofas are a good quality and the delivery was on time
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Excellent choice of sofas & fabrics, slight delay due to lockdown but great customer service from Mark. Would definitely use them again.
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Excellent service even with the problems of Covid. Very pleased with result
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Very helpful, fabrics/leathers good value quality. Punctual - good value.
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I can honestly say that from the moment we visited the shop (before lockdown) right up until our lovely new sofa was delivered, the service we received was exceptional! We were left alone to look, sit and decide which one we wanted, the advice we were given on type/style and fabric was extremely helpful. We had a Sofa and two large chairs & a foot stool all made with the higher back and at a great price. Nothing was too much trouble and Mark even came out to check our measurements and that it would fit so that we wouldn't be disappointed with our choice. Our delivery was delayed due to the dreaded Covid but once they opened up we got a call to confirm delivery and the delivery itself was hassle free by some very friendly delivery men. Mark even called to check that we were happy with everything once it had been delivered - I can't remember the last time I took an after sales call from a company just to make sure that we were happy!! Very pleasant surprise.
We are very very please with the result and have since order a couple more cushions with Mark to complete the look and again he was more than helpful.
So just to be clear anyone thinking of buying a new sofa you can't go wrong with Sofa Outlet Wolverhampton - absolutely brilliant, we would and have recommend them to friends and family. Thank you for making the whole experience fantastic and we are absolutely loving our new sofa! Lorraine & Mark Tommy (Dudley)
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Very good service, welcoming shop. Manager very helpful, a good choice of sofas.
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I would recommend this business
Friendly service
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Mark gave excellent service, good service of the delivery drivers. Love the suite. Thank you.
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Very friendly. Did not hover over us whilst choosing settees. Pricing was good. Excellent on keeping us informed of updates. Definitely recommend to all our friends and family. Well done
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Great service from Sofa Factory. Mark had a great knowledge and a good showroom to choose from
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Great choice
Great service
Sofa made to my choice with fabric of my choice.
Great!
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Amazing sofa looks brilliant. Mark is amazing . The delivery persons are wonderful. Delivered the sofa in a nice way. Professional to talk to. Very happy
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Prompt delivery times. Polite and efficient workers
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The best sofa shop in w ton Mark is the best so helpful. Good luck.
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Excellent service, Mark assisted us in suggesting /designing additional cushions for our current sofa's - we also ordered an additional bespoke made sofa to compliment our existing sofa's. Excellent service and very pleased with the quality and delivery service.
Will certainly recommend to Friends and family. Simon D
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Mark was very helpful & accommodating when choosing styles & kids designs. Recommend the service I had.
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Very efficient service. Polite and professional.
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How to protect your sofa when you have pets?
01/04/2016

We all love out pets, but how do you take care and protect your sofa from sharp claws, chewing and pet hair? Read article
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Latest Feedback

In June 2017
Graham Roberts said

Service was very good. Mark was extremely good and pleasant. Good advice given. Delivery went extremely well and on time.