Local Reviews
In September 2015, John W said about Old Government House Hotel & Spa
The friendliness and commitment to providing good service from all the staff we came into contact with couldn't be faulted. The breakfasts and meals in The Brasserie restaurants were also first class. On this occasion we did not eat in the The Curry Room but it did look splendid and we would certainly eat there on another visit. The standard of housekeeping was also perfect and the room and bathroom was kept spotless. As this hotel is located in an old building the rooms tend to be very individual and it is worth ascertaining what you are actually booking. Our room was a King sea view (107) but was accessed along corridors and stairways away from lift access so may not be suitable for all. The decor also was a little underwhelming and could do with refurbishment for a 5* hotel. The thick net type curtains at the windows made the sea view impossible to see without somehow tying them back and I really think this is something the hotel should look at. But all in all a lovely stay and we would return.
Source: tripadvisor.co.uk
In September 2016, Phil M said about Old Government House Hotel & Spa
We had a lovely stay at the OGH hotel, well pampered and rested, Our room was very nice and the bed was probably the most comfortable we have slept in, the decor throughout the hotel is very tasteful and a cosy feeling.
Breakfast superb, as expected with excellent choice.
The Brasserie served up excellent Steak and Fish, The Curry restaurant was good too.
The Spa facility was good, although the Chill out room a bit noisy if you wanted a bit of Zen !!
Staff excellent throughout nothing too much trouble, and very polite & attentive.
It was nice also to have your car parked for you, that took the worry away about parking, All in all a lovely hotel and we will definately return one day soon.
Breakfast superb, as expected with excellent choice.
The Brasserie served up excellent Steak and Fish, The Curry restaurant was good too.
The Spa facility was good, although the Chill out room a bit noisy if you wanted a bit of Zen !!
Staff excellent throughout nothing too much trouble, and very polite & attentive.
It was nice also to have your car parked for you, that took the worry away about parking, All in all a lovely hotel and we will definately return one day soon.
Source: tripadvisor.co.uk
In September 2016, MarkymarkBReading said about Old Government House Hotel & Spa
We stayed for 5 nights in a studio suite which was beautifully furnished with a 2m wide bed. It was quiet even with the windows open at times. The food in the Brasserie and the Governors Room was excellent as were all the staff. There is nowhere else like it in St Peter Port and with the whole town just down the lane outside the door, we will definitely be staying at OGH again next time.
Source: tripadvisor.co.uk
In September 2016, Judy G said about Old Government House Hotel & Spa
An old style, elegant hotel, tastefully modernised and extremely comfortable. The bedroom was a good size and bed + pillows awesome. Bathrooms have both shower and bath + L'Occitan toiletries and accurate, easily adjusted climate control; coffee and tea making. There was no fridge but one was brought up immediately on request. Dinner was excellent both evenings with beautifully prepared and presented meals. Cooked breakfast is very good but the cold table quite limited with only one bread, no smoked salmon or any fish and few meats, no salads or cakes-just 1 pastry and I would expect more from this hotel. The staff are simply superb and nothing is too much trouble and happens straight away. The outdoor pool is too small to swim in but the gym is very good. Even after checking out we were offered showers and sandwiches to take away (which were excellent). I would strongly recommend this as it is easily the best hotel on the island.
Source: tripadvisor.co.uk
In September 2016, Chris B said about Old Government House Hotel & Spa
I'd just like to thank all of the staff for making our short stay absolutely flawless. The reception & concierge team were very friendly and efficient, the food was excellent and the room quiet, comfortable and immaculate, The standard of service throughout the hotel was exceptional. (Special thanks to Lucy who served us in the restaurant on numerous occasions and couldn't have been more helpful or professional.) This is a fantastic hotel in which to stay and I am very much looking forward to my next visit.
Source: tripadvisor.co.uk
In September 2016, Graham_Laurie said about Old Government House Hotel & Spa
The Old Government House will be one of the most wonderful hotels anyone could stay in. The quality of the house extends from the foyer, to the eateries, and to the rooms which are luxurious to say the least. In fact, were one to rate this hotel only on the quality of the accommodation alone, it would have to rate 10/10.
However, what let the hotel down was the breakfast room. In the morning, breakfast staff including the manager need to be seen and NOT heard, however, the manager exercised his authority too loudly in organising his staff who at times seemed to outnumber the guests. OGH only offers a continental buffet breakfast; a cooked breakfast is al a carte. This is where perfection goes belly up and where improvement is requirement. A simple request for "tea for two" shouldn't have to be repeated to be fulfilled. A guest opposite sought toast twice before the slices appeared. This occurred on each of the days we were there. On the basis of haphazard service, the score must be reflected accordingly, so 8/10. Why so harsh? Overnight accommodation is number one priority, breakfast is number two. Root out the causes of poor breakfast service and this hotel will be perfect.
However, what let the hotel down was the breakfast room. In the morning, breakfast staff including the manager need to be seen and NOT heard, however, the manager exercised his authority too loudly in organising his staff who at times seemed to outnumber the guests. OGH only offers a continental buffet breakfast; a cooked breakfast is al a carte. This is where perfection goes belly up and where improvement is requirement. A simple request for "tea for two" shouldn't have to be repeated to be fulfilled. A guest opposite sought toast twice before the slices appeared. This occurred on each of the days we were there. On the basis of haphazard service, the score must be reflected accordingly, so 8/10. Why so harsh? Overnight accommodation is number one priority, breakfast is number two. Root out the causes of poor breakfast service and this hotel will be perfect.
Source: tripadvisor.co.uk
In September 2016, SarahMcK73 said about Old Government House Hotel & Spa
As mentioned in the title, this was a lovely hotel, with fantastic staff that made you feel most welcome.
For the price I paid I was expecting high standards and was disappointed with the room. It was very dark and damp feeling. No view just overlooked a wall. For £230 I was expecting to at least see the sky. The room was very noisy as well no fault of the hotel just noisy guests next to me. The Internet was very hit and miss in the room and didn't work at all with my work laptop so Internet security wasn't the best. Also turndown service was far too late, after 9pm. Luckily only there one night.
On the plus side my dinner in the restaurant was to die for, with background piano player singing as well. I was a woman on my own but was never made to feel out of place.
Breakfast and lunch overlooking harbour was another treat.
If your coming to this hotel for all the mod cons you will be disappointed, lifts don't reach all floors and its up the top of a big hill.
But putting all the aside I would say it had a sort of old school charm that you don't get to see now days.
Refurb some rooms and better internet you would have got the full 5 stars
For the price I paid I was expecting high standards and was disappointed with the room. It was very dark and damp feeling. No view just overlooked a wall. For £230 I was expecting to at least see the sky. The room was very noisy as well no fault of the hotel just noisy guests next to me. The Internet was very hit and miss in the room and didn't work at all with my work laptop so Internet security wasn't the best. Also turndown service was far too late, after 9pm. Luckily only there one night.
On the plus side my dinner in the restaurant was to die for, with background piano player singing as well. I was a woman on my own but was never made to feel out of place.
Breakfast and lunch overlooking harbour was another treat.
If your coming to this hotel for all the mod cons you will be disappointed, lifts don't reach all floors and its up the top of a big hill.
But putting all the aside I would say it had a sort of old school charm that you don't get to see now days.
Refurb some rooms and better internet you would have got the full 5 stars
Source: tripadvisor.co.uk
In September 2016, EnglishladyEssex said about Old Government House Hotel & Spa
The service from excellent helpful friendly staff made this hotel one which we would happily return to. The only thing which disappointed us was the room size which was very small and the lack of hanging space. Two guests staying for a week need more than 18 inches of rail! That said was a very big comfortable bed with top quality bed linen and furnishings. Breakfast was excellent and special praise to Mr Ken Ramoo who welcomed us with a smile and by name every morning.
Source: tripadvisor.co.uk
In September 2016, Yvonne D said about Old Government House Hotel & Spa
I decided to take a short trip to Guernsey having never visited the Island and having looked at the Old Government Hotel before as a possible place to stay decided that this was the hotel for my taste and what a wonderful experience it was. I had a Queens Room which was excellent, spotlessly clean with a very spacious, comfortable bed. The staff could not do enough to make my stay just right. The breakfast was very appetising and freshly served and both the Brasserie and Curry Room offered food of a very tasty quality, beautifully cooked to the highest standard. Would definitely return.
Source: tripadvisor.co.uk
In September 2016, DavidTaylor45 said about Old Government House Hotel & Spa
The sense of being enfolded in an elegance redolent of earlier times is irresistible, and this is a hotel which gradually impresses more and more. The cosmopolitan staff are helpful and willing, and we were impressed with the warmth of our reception. There were occasional unfortunate glitches for members of our group, and the fire alarm saga will remain long in our annals (the management's response to the inconvenience was exemplary). Food and service were excellent, as was our room - the generous space and delightful marine views came at a considerable price, however. We did not have time to sample the pool and spa - all of which looked very good, with most attractive grounds.
There is a real sense of style and quality - just a tad more consistency would make this a real star.
There is a real sense of style and quality - just a tad more consistency would make this a real star.
Source: tripadvisor.co.uk