Local Reviews
In May 2016, Louise M said about Duke of Richmond Hotel
Can't praise the DOR highly enough. We had a fantastic room 317 which was a superior King and had lovely views down to the port. We had advised the hotel we were celebrating our 1st anniversary and we arrived in our room to a plate or petit fours and a hand written card signed by the whole staff. Amazing touch!
We splashed out on romantic turn down which didn't disappoint. We dined in twice in the evening and both the food and service were excellent. We will definitely return. Guernsey itself was spectacular and would recommend a day trip to Herm to a little piece of paradise. Bring comfy shoes as it is a little hilly around the hotel and St Peter Port. Great exercise to combat the amount of food and drink we consumed!
We splashed out on romantic turn down which didn't disappoint. We dined in twice in the evening and both the food and service were excellent. We will definitely return. Guernsey itself was spectacular and would recommend a day trip to Herm to a little piece of paradise. Bring comfy shoes as it is a little hilly around the hotel and St Peter Port. Great exercise to combat the amount of food and drink we consumed!
Source: tripadvisor.co.uk
In May 2016, Paulmartin1967 said about Duke of Richmond Hotel
Based on several good reviews, we took the plunge and booked the DOR. They organised a taxi to pick us up from the airport, we arrived at the hotel and they wished us happy anniversary. When we got to our upgraded room, it had a beautiful view to the port, a bottle of bubbly and a card signed by all the staff, a really nice touch! Our stay was fantastic, great hotel, great location, great food too, both breakfast (massive selection of cooked and continental) and dinner with excellent fish choices. Would definitely recommend and likely to go back again.
Source: tripadvisor.co.uk
In May 2016, KeithandNicola said about Duke of Richmond Hotel
Our classic double room was comfortable, with nice bed linen and most of the facilities you could need. The bathroom was nice, but small so there was no where to put your toiletries. I thought the room decor rather odd, with mirrored furniture, a plastic chandelier and bric-a-brac old pictures. For me it just didn't hang together. The leopard bar, whilst quirky, seemed to be hunting based, so I guess the Duke of Richmond (I presume that was him pictured with the large gun) wouldn't exactly be a modern day hero so in my view this theme deserves a bit of rethink. But if you like a blingtastic colonial feel it could be up your street
The food however was great. The breakfast and evening meals were both good quality. We got letters both evenings suggesting we didn't turn up for breakfast in the last hour of service as it would be busy. To my mind, if your customers are voting with their feet that they want a later breakfast then, like many other hotels, why not extend the breakfast hours. However, in the end it was all fine....we ate at different times depending on our itinerary and there was no crisis....phew...
I was disappointed with the admin side of service though. Response to email before we turned up was a bit mixed, when we turned up they couldn't find our reservation until I rummaged in my handbag to find the reservation number. When we paid the bill, they had to be reminded we had a £50 credit off our food. Not the smoothness I would expect.
Final tips; if you are flying in consider whether flexible or advanced rate suits you best as they are hardline in their application (we were hit by the regular fog that hits the island) and the taxi we picked up at the airport (meter price of less than £12) seemed much cheaper than what they had quoted for the one they originally booked for us.
The food however was great. The breakfast and evening meals were both good quality. We got letters both evenings suggesting we didn't turn up for breakfast in the last hour of service as it would be busy. To my mind, if your customers are voting with their feet that they want a later breakfast then, like many other hotels, why not extend the breakfast hours. However, in the end it was all fine....we ate at different times depending on our itinerary and there was no crisis....phew...
I was disappointed with the admin side of service though. Response to email before we turned up was a bit mixed, when we turned up they couldn't find our reservation until I rummaged in my handbag to find the reservation number. When we paid the bill, they had to be reminded we had a £50 credit off our food. Not the smoothness I would expect.
Final tips; if you are flying in consider whether flexible or advanced rate suits you best as they are hardline in their application (we were hit by the regular fog that hits the island) and the taxi we picked up at the airport (meter price of less than £12) seemed much cheaper than what they had quoted for the one they originally booked for us.
Source: tripadvisor.co.uk
In October 2018, Daffyd06 said about Duke of Richmond Hotel
A great experience with staff that couldn’t do enough for you.
A great selection of teas to choose from and staff willing to explain the different types.
A great selection of sandwiches and cakes and more than happy to do a vegetarian option.
Would recommend booking direct. The cruise party that came in only had half and hour, not enough time to enjoy and do the tea justice.
Would highly recommend.
A great selection of teas to choose from and staff willing to explain the different types.
A great selection of sandwiches and cakes and more than happy to do a vegetarian option.
Would recommend booking direct. The cruise party that came in only had half and hour, not enough time to enjoy and do the tea justice.
Would highly recommend.
Source: tripadvisor.co.uk
In October 2018, Sable1303 said about Duke of Richmond Hotel
We booked this hotel form 1st to 4th September 2018 for a family party of six to celebrate my father’s 80th birthday. This is without doubt one of the best hotels I have stayed in. We all had wonderful rooms, very comfortable and spotlessly clean. The breakfasts were great with a good selection of choice, my parents had lunch one day which they enjoyed. We had an evening meal in the restaurant which again was excellent and staff kindly presented my father with a birthday cake which was a lovely and unexpected surprise.
The outside terrace was lovely with comfortable furniture and as the weather was so nice we were able to have breakfast outside. I used the swimming pool on one occasion and it has to be the warmest pool I’ve ever been in. The hotel is in an excellent location although is a bit of a climb uphill from St Peter Port which may be problematic for any one with mobility problems but there are plenty of taxis which are cheap enough.
Last but not least, all the staff are fantastic, all have excellent customer service skills and they go the extra mile to ensure their guests have an enjoyable and relaxed experience. They presented my father with a birthday card which they had all signed and left their own little messages which made it very personal.
We all said we would like to return to Guernsey and stay in this wonderful hotel in the not too distant future. Thank you to all the staff who made this a special and memorable occasion.
The outside terrace was lovely with comfortable furniture and as the weather was so nice we were able to have breakfast outside. I used the swimming pool on one occasion and it has to be the warmest pool I’ve ever been in. The hotel is in an excellent location although is a bit of a climb uphill from St Peter Port which may be problematic for any one with mobility problems but there are plenty of taxis which are cheap enough.
Last but not least, all the staff are fantastic, all have excellent customer service skills and they go the extra mile to ensure their guests have an enjoyable and relaxed experience. They presented my father with a birthday card which they had all signed and left their own little messages which made it very personal.
We all said we would like to return to Guernsey and stay in this wonderful hotel in the not too distant future. Thank you to all the staff who made this a special and memorable occasion.
Source: tripadvisor.co.uk
In October 2018, gbryans2016 said about Duke of Richmond Hotel
Spent 4 nights here in September . Excellent hotel, great location just 10-15 minutes walk into St Peters Port harbour. Breakfasts were excellent as were the service and staff. I would fully recommend this hotel and hope to visit again soon
Source: tripadvisor.co.uk
In October 2018, peelite2015 said about Duke of Richmond Hotel
On my third visit to the Duke of Richmond what can I say that hasn't been said before. After a delayed start to my holiday due to fog I Arrived to be welcomed by Elysia and the team on reception and after check in made my way to my King size superior room on the third floor . A side view of the port and the town provided interest at all times of the day.
Breakfast as usual was wonderful start to the day with an array of both hot and cold food.
Most evenings I ate in the Leopard Bar and Restaurant where I think the food and service would be hard to better. I particularly like fish and the chefs provide a great variety of fish cooked to perfection.Always interesting to watch the chefs at work through the glazed screen!
All the staff without exception were a credit and it was pleasing to be welcomed by Olga and the team.
I hope to be able to return 'home' in 2019 . Thanks for a lovely week.
Breakfast as usual was wonderful start to the day with an array of both hot and cold food.
Most evenings I ate in the Leopard Bar and Restaurant where I think the food and service would be hard to better. I particularly like fish and the chefs provide a great variety of fish cooked to perfection.Always interesting to watch the chefs at work through the glazed screen!
All the staff without exception were a credit and it was pleasing to be welcomed by Olga and the team.
I hope to be able to return 'home' in 2019 . Thanks for a lovely week.
Source: tripadvisor.co.uk
In October 2018, JulianM186363 said about Duke of Richmond Hotel
Difficult to find without a sat-nav so, if necessary, make sure you know exactly where you're going. Signage to any hotel in St Peter Port is conspicuous by its absence (as it is for any other visitor attraction if it comes to that). Parking at the hotel is limited. Make sure you understand how to pay for parking (which is good value) as are the buses. If you don't enjoy a long walk up hill be prepared to take a taxi.
Our room was on the small side so I wished we'd got a larger one
Our room was on the small side so I wished we'd got a larger one
Source: tripadvisor.co.uk
In October 2018, Caroline A said about Duke of Richmond Hotel
The welcoming i recieved was exceptional my room was amazing with a view that you could see St peters port .The staff made the stay to be delightful ..Georgio , anita , on reception are fabulous .sarah serving me breakfast as did andreas so welcoming.. will who served us dinner was so attentive and so pleasant Alex serving us coctails ..And so many more staff like room service who made my bed feel amazing everyday .stocked with tea coffee hot chocolate and shower products loccitane ..i could rave all day how much i loved the hotel and mirrors beautiful im coming back next year i miss breakfast already . The omlette was equisite as was the duke special ..evening meals perfect ..for me the staff make this hotel a 5 star they all were amazing the hotels postion is perfect and i loved the decor and attentive friendly staff cant wait to revisit ...caroline asley .
Source: tripadvisor.co.uk
In November 2010, 186338Mandy said about Old Government House Hotel & Spa
This is a lovely hotel conveniently located in the heart of St Peter Port. The service was second to none and nothing was too much trouble. The staff clearly enjoy working here and it shows in their dedication to making our stay as comfortable as possible. Can highly recommend it and would love to go back sometime.
Source: tripadvisor.co.uk