Local Reviews
In August 2021, Alistair M said about Duke of Richmond Hotel
The 3 most notable observations we had about this hotel were a) all the staff were extremely courteous and obliging, each would be an ambassador for any hospitality venue b) the refurbishments have been designed with a very distinctive palette of colour and style. It looks as though someone has gone to a great deal of trouble to make the communal areas stand out and had fun sourcing furnishings to go with the styling and c) the hotel is pretty much close the highest point of St Peter Port. Great for the sea view room we booked, but a little bit of cardio workout each time you walk back from the town centre.
We thoroughly enjoyed our stay, our only niggles were minor. For somewhere so service orientated it seemed strange to receive our breakfast tea/coffee well into the completion of our breakfast on a few occasions, twice after our cooked breakfast had been finished. During covid times it seemed odd not to have soap in the rooms, we bought our own. 2 of the 3 dispensers in the shower didn't work, we mentioned it and were encouraged to try again, but the maid explained that many guests were struggling to get them to work, she couldn't.
If we come to Guernsey again I would have no hesitation in choosing this hotel or its sister hotel (which is a little nearer the town centre).
We thoroughly enjoyed our stay, our only niggles were minor. For somewhere so service orientated it seemed strange to receive our breakfast tea/coffee well into the completion of our breakfast on a few occasions, twice after our cooked breakfast had been finished. During covid times it seemed odd not to have soap in the rooms, we bought our own. 2 of the 3 dispensers in the shower didn't work, we mentioned it and were encouraged to try again, but the maid explained that many guests were struggling to get them to work, she couldn't.
If we come to Guernsey again I would have no hesitation in choosing this hotel or its sister hotel (which is a little nearer the town centre).
Source: tripadvisor.co.uk
In August 2021, David Sinclair said about Old Government House Hotel & Spa
OGH is a magnificent hotel with beautiful views overlooking the harbour and Herm in the distance. OGH has such interesting furniture, artwork and works of art.
The swimming pool and spa are such a bonus.
OGH has an extremely dedicated staff and nothing is too much to please visitors - our fourth visit and it is so good to see so many familiar faces.
The restaurant provides superb food, we have never been more than 100% satisfied.
Even after a horrendous period of close down due to the pandemic, the standards remain as high as they always have been.
Needless to add we look forward to returning to this absolute gem of a hotel. Thank you Andrew Chantrell and the team for again making us feel so welcome.
The swimming pool and spa are such a bonus.
OGH has an extremely dedicated staff and nothing is too much to please visitors - our fourth visit and it is so good to see so many familiar faces.
The restaurant provides superb food, we have never been more than 100% satisfied.
Even after a horrendous period of close down due to the pandemic, the standards remain as high as they always have been.
Needless to add we look forward to returning to this absolute gem of a hotel. Thank you Andrew Chantrell and the team for again making us feel so welcome.
Source: tripadvisor.co.uk
In August 2021, Carey E said about Old Government House Hotel & Spa
Back at the OGH again after a break of 4 years, having first stayed 30 years ago with a babe in arms..who has also since returned!
Returned many times since...it is just a fabulous place to stay..staff are sensational-led by Andrew C as General Manager - always smiling and can never do enough for you. Facilities, food and location are fantastic and stress oozes out of you when you cross the threshold and are greeted like an old friend. A real home from home.
We will be back in September!
Returned many times since...it is just a fabulous place to stay..staff are sensational-led by Andrew C as General Manager - always smiling and can never do enough for you. Facilities, food and location are fantastic and stress oozes out of you when you cross the threshold and are greeted like an old friend. A real home from home.
We will be back in September!
Source: tripadvisor.co.uk
In August 2021, jonworld said about Old Government House Hotel & Spa
We loved our stay at OGH. The staff are very unique and friendly and make you feel very welcome. The room was amazing having the balcony with views over the harbour. It was a delight to watch the varying scenes unfold. It was a great mix of traditional formality and yet informal at the same time. I imagine a lot of the team had worked at the hotel for a long time.
The only gripe we had was the Kitchen
We ate in the brasserie in the first night and the meal really was quite unpleasant. The main course of turbot wasn’t very tasty and my partners fish and chips was very greasy we both came away from the meal with unsettled stomachs! We did wonder whether there was a chef issue. Hot breakfasts were very inconsistent varying from waiting 45 mins but tasting hot and fresh to being delivered very prematurely and luke warm like they had been sitting on a buffet in the kitchen. One eggs Benedict had weird hollandaise steeped in vinegar. I tried one again later in the week and t was ok! The breakfast buffet though was excellent as were the waiting staff.
I imagine it must be a tough time with staffing post covid and I was impressed the hotel is up and running again
The only gripe we had was the Kitchen
We ate in the brasserie in the first night and the meal really was quite unpleasant. The main course of turbot wasn’t very tasty and my partners fish and chips was very greasy we both came away from the meal with unsettled stomachs! We did wonder whether there was a chef issue. Hot breakfasts were very inconsistent varying from waiting 45 mins but tasting hot and fresh to being delivered very prematurely and luke warm like they had been sitting on a buffet in the kitchen. One eggs Benedict had weird hollandaise steeped in vinegar. I tried one again later in the week and t was ok! The breakfast buffet though was excellent as were the waiting staff.
I imagine it must be a tough time with staffing post covid and I was impressed the hotel is up and running again
Source: tripadvisor.co.uk
In August 2021, hendyanddidi said about Old Government House Hotel & Spa
Guernsey is a hidden gem, and the hotel location is fantastic, right in the heart of St Peter Port. The rooms are very clean and comfortable and the food is superb - one of the best places to dine in Guernsey. But what makes the hotel extra special are its people - too many to mention but a big thank you to Jack, George, Alessandro, Carl. Everyone who looked after us in the restaurant and bars and the housekeeping team are always smiling and caring for their customers. We’ve already booked our next trip, thank you.
Source: tripadvisor.co.uk
In August 2021, Carn W said about Old Government House Hotel & Spa
We stayed at the OGH for 7 nights and had a great time.
Facilities are always clean and of the highest standard.
Jaro and Ula took great care of us with excellent recommendations on things to do in Guernsey and surrounding islands.
Reception staff including Concierge, thank you for your recommendations and for keeping our car safe.
Bar staff, thanks for your service. The complementary hot chocolate on return from a very wet day in Sark was a very thoughtful and kind gesture.
Restaurant staff were very attentive and eager to please. We have food allergies and we were very well looked after. The Brasserie, the curry room and breakfast are great and all cater for dietary requirements.
Roberto thank you for your positive attitude, great service and sense of humour.
Breakfast team, great service and delicious breakfast. Loved all the fruit, cold meats and generous breakfast menu.
Also, big thank you to house keeping for always keeping our room and bathroom so clean and for the turn down service. Housekeeping are often overlooked but without chambermaids keeping premises and rooms clean, there simply wouldn’t be a hotel.
Thank you all!
We can’t wait to return soon.
Facilities are always clean and of the highest standard.
Jaro and Ula took great care of us with excellent recommendations on things to do in Guernsey and surrounding islands.
Reception staff including Concierge, thank you for your recommendations and for keeping our car safe.
Bar staff, thanks for your service. The complementary hot chocolate on return from a very wet day in Sark was a very thoughtful and kind gesture.
Restaurant staff were very attentive and eager to please. We have food allergies and we were very well looked after. The Brasserie, the curry room and breakfast are great and all cater for dietary requirements.
Roberto thank you for your positive attitude, great service and sense of humour.
Breakfast team, great service and delicious breakfast. Loved all the fruit, cold meats and generous breakfast menu.
Also, big thank you to house keeping for always keeping our room and bathroom so clean and for the turn down service. Housekeeping are often overlooked but without chambermaids keeping premises and rooms clean, there simply wouldn’t be a hotel.
Thank you all!
We can’t wait to return soon.
Source: tripadvisor.co.uk
In August 2021, Andrew B said about Old Government House Hotel & Spa
The service and experience is 5 star. We stayed in room 218 a Queen Deluxe which overlooks the port and swimming pool (see pictures).
The bed was a brilliant size and there was a desk to work at.
The attention to detail makes the stay comfortable and the staff were all friendly and happy to help with any request.
We lounged by the heated pool in the sun, had cocktails in the old St John Coward room.
The brasserie looked inviting with for afternoon tea.
I especially liked the parking service for my car; simply park in the loading bay and the hotel will park your car.
The bed was a brilliant size and there was a desk to work at.
The attention to detail makes the stay comfortable and the staff were all friendly and happy to help with any request.
We lounged by the heated pool in the sun, had cocktails in the old St John Coward room.
The brasserie looked inviting with for afternoon tea.
I especially liked the parking service for my car; simply park in the loading bay and the hotel will park your car.
Source: tripadvisor.co.uk
In August 2021, Sarah M said about Duke of Richmond Hotel
This lovely hotel is the perfect place to stay in Guernsey. The breakfast is one of the best I’ve encountered! The beds were so comfortable and everything was clean and beautifully furnished. It’s a great location for getting to the port too. We were lucky with the weather and the outdoor pool was so relaxing. It was too hot in our room and staff were really helpful with fixing it so we were more comfortable. We had a great stay!
Source: tripadvisor.co.uk
In May 2017, James Ahearne said about DNA LTD.
The past few years I have attempted my accounts myself with little success. Diane was highly recommended by a friend, since working with Diane my business is in great shape with a business model prepared for growth, this is thanks to great work and advice from Diane and her team! Thank you �
Source: facebook.com
In July 2020, Caleb Zunino said about DNA LTD.
Incredible company with strong local supportive values.
Provided free advice to local small business during COVID outbreak.
I dealt with Zoe Lihou and was quite prepared to pay for help but Zoe gave me the necessary advice to submit all documentation.
Despite this support being free, she was happy to be called any time of the day, including evenings.
First class service - thank you 🙌🏼
Provided free advice to local small business during COVID outbreak.
I dealt with Zoe Lihou and was quite prepared to pay for help but Zoe gave me the necessary advice to submit all documentation.
Despite this support being free, she was happy to be called any time of the day, including evenings.
First class service - thank you 🙌🏼
Source: facebook.com