Local Reviews
In June 2014, TheItalianChemist said about Duke of Richmond Hotel
My partner and I stayed at the hotel last week for my birthday. The hotel staff could not be more accomodating and made us feel so welcome and comfortable. Our first day there they gave us as many information as we needed; always with a smile! The hotel itself is really nice, very cozy and in a great location. When we returned in the evening there was a nice cake and a message from the Management, with the compliments of the hotel. Rooms are well appointed with all the comforts. Breakfast was also excellent and the staff very attentive. I am sincerely looking forward to go back as soon as I can!
Source: tripadvisor.co.uk
In June 2014, Glen B said about Duke of Richmond Hotel
Prompt and friendly check in designer chic hotel look. Room small but very well furnished with high quality soft furnishings, also spotless as was the small bathroom. First class beds with nice quality linen. Even though there was a large wedding on there was no disturbance or noise as the conference rooms are in the basement of the hotel. Staff are very welcoming and offer a 5 star service with a smile. Breakfast was outstanding, everything was of a high standard as was the menus and service, the kitchen is open for guests to view. Sheltered heated pool though we did not try it. Plenty of outdoor seating, and the hotel offers afternoon tea that equals any and is good value. Within a short walk are beautiful gardens that offer tea rooms with views that are unrivalled, that you could spend hours enjoying.
Now on to how they need to improve: Dinner menus limited and while not overpriced are not what they say on the ticket and that goes for the special board. If you ask if they are whole fish, they say yes and then you get a half fillet, although the quality is average, and as another example I have never come across a hotel that offers scallops and asparagus and then only serves up the asparagus as a source, when one would expect fresh shoots. Very disappointing and when a complaint was made all one gets is a sorry with no effort to correct the misleading statements made verbally and in writing. The service was also disappointing as the Polish staff were having private conversations rather than providing the service one would expect and is standard at breakfast. All in all though they are very pleasant and friendly, look smart and are willing. You would have to go far to better them even at the OGH, in fact other guests whom that have also stayed at the OGH are of the vies that the staff are 5star and would prefer to stay here. One guest we spoke too had an accident at the hotel breaking her wrist, only had praise for all the staff and the hospital in the Island having had to have pins inserted in her hand.
One other small thing, the bath towels are very small if you are large but they have very nice thick dressing gowns in every room.
Now on to how they need to improve: Dinner menus limited and while not overpriced are not what they say on the ticket and that goes for the special board. If you ask if they are whole fish, they say yes and then you get a half fillet, although the quality is average, and as another example I have never come across a hotel that offers scallops and asparagus and then only serves up the asparagus as a source, when one would expect fresh shoots. Very disappointing and when a complaint was made all one gets is a sorry with no effort to correct the misleading statements made verbally and in writing. The service was also disappointing as the Polish staff were having private conversations rather than providing the service one would expect and is standard at breakfast. All in all though they are very pleasant and friendly, look smart and are willing. You would have to go far to better them even at the OGH, in fact other guests whom that have also stayed at the OGH are of the vies that the staff are 5star and would prefer to stay here. One guest we spoke too had an accident at the hotel breaking her wrist, only had praise for all the staff and the hospital in the Island having had to have pins inserted in her hand.
One other small thing, the bath towels are very small if you are large but they have very nice thick dressing gowns in every room.
Source: tripadvisor.co.uk
In June 2014, Kevin P said about Duke of Richmond Hotel
I have never written a review before but after staying for 3 nights last weekend felt I should. I was in a group doing the annual island walk and we were impressed with the hotel and staff from when we arrived. Then when the hotel found out we were doing the walk they left energy drinks/bars in our rooms and had water and bananas ready for us when we left at 4am to do the walk. On our return in the evening having completed the walk we were given free celebratory drinks at the bar. Guernsey was lovely and I'll definitely be returning and when I do will certainly book in to the DOR.
Source: tripadvisor.co.uk
In June 2014, davidheginbotham said about Duke of Richmond Hotel
My wife and I have just returned from a weeks vacation on the lovely Island of Guernsey. We stayed at the Duke of Richmond Hotel. We were absolutely satisfied with everything the hotel offered. Our Room, Herme was just gorgeous, the staff, attended to every detail and request without hesitation. The beverages were of a very high quality. We shall visit it again in the not to distant future. We did not use the Spa, Gym or pool, but we did not expect the Hotel to have facilities that compete with Fitness centres, but having viewed them, we feel that they are adequate for a stay of seven days.
Source: tripadvisor.co.uk
In June 2014, Justinf532 said about Duke of Richmond Hotel
I have just had a wonderful business trip at this hotel. The attention to detail has been incredible from the moment I have arrived. The hotel found out it was my birthday and had made me a beautiful hand made cake and everyone at breakfast sang happy birthday. The atmosphere here is great and the staff are lovely. Lukas the manager is probably one of the best I have spoken to. I do quite a bit of travel and fortunate to have stayed in some amazing hotels. The rooms are spotless with lovely linens. I cannot wait to return to clearly a special hotel oh and the food is wonderful.
Source: tripadvisor.co.uk
In June 2014, pauline2mike said about Duke of Richmond Hotel
just stayed in this hotel my husband and i sister and husband we can honestly say we found the hotel beautiful .sunterrace pool area restaurant bedrooms all lovely. staff very polite and very helpful nothing was to much trouble will stay there again
Source: tripadvisor.co.uk
In June 2014, Anthony M said about Duke of Richmond Hotel
We stayed for 3 nights and really enjoyed it. The hotel looks as if it has just been refurbished and it's beautifully done. The common parts are impressive and our room was good although very small.
All of the staff were helpful and appeared to take real pride in their work.
Our only bugbear was the parking or lack of it. The hotel itself has only 4 spaces and parking in all of the surrounding roads is restricted. Fortunately we had a tiny car and found a space about 200-300 hundred yards away each night which was a bit tiresome.
All of the staff were helpful and appeared to take real pride in their work.
Our only bugbear was the parking or lack of it. The hotel itself has only 4 spaces and parking in all of the surrounding roads is restricted. Fortunately we had a tiny car and found a space about 200-300 hundred yards away each night which was a bit tiresome.
Source: tripadvisor.co.uk
In June 2014, Maggie T said about Duke of Richmond Hotel
Just back from a five night stay at the D of R. One of the best hotels we have stayed in. The facilities are excellent including the biggest bed we've ever slept in, but our stay was made special by the staff. The food was rather good too!
Source: tripadvisor.co.uk
In June 2014, Steve M said about Duke of Richmond Hotel
Booked at very short notice,a long weekend break at the Duke of Richmond hotel staying Thursday to Monday in a classic double room on the top floor. The room was as advertised and had every comfort although was a little cramped- the bathroom,toiletries shower etc we're all excellent as was the quality of the bed and the cleanliness of the room throughout. The hotel's best asset is the quality of its staff who went out of their way to ensure we had a pleasant stay.
The restaurant staff were brilliant led by the tireless Olga and Bianca who ensured that you were well catered for at breakfast and dinner. During a very busy weekend with a big wedding party and Sunday lunch crowd, the lovely Tamara made sure that the residents in the bar or on the terrace were looked after.
Simona in reception was another exceptional member of staff- arranged for me to get access to the Beau Sejour leisure centre( 3 minutes walk away) with a discount card to go to the excellent gym and full sized swimming pool for my daily exercise. She also sorted our restaurant bookings in town ,airport taxis and printed out our boarding passes for our return.
The local buses were really good- we got a No 91or 92 from the bus terminus and went the whole way round the island for £1 each and it took 90 mins in total. Every journey on any bus is £1 and there is comprehensive coverage over the island- no need to hire a car!
Can highly recommend the boat trip to Herm.(only £12 return)
The restaurant staff were brilliant led by the tireless Olga and Bianca who ensured that you were well catered for at breakfast and dinner. During a very busy weekend with a big wedding party and Sunday lunch crowd, the lovely Tamara made sure that the residents in the bar or on the terrace were looked after.
Simona in reception was another exceptional member of staff- arranged for me to get access to the Beau Sejour leisure centre( 3 minutes walk away) with a discount card to go to the excellent gym and full sized swimming pool for my daily exercise. She also sorted our restaurant bookings in town ,airport taxis and printed out our boarding passes for our return.
The local buses were really good- we got a No 91or 92 from the bus terminus and went the whole way round the island for £1 each and it took 90 mins in total. Every journey on any bus is £1 and there is comprehensive coverage over the island- no need to hire a car!
Can highly recommend the boat trip to Herm.(only £12 return)
Source: tripadvisor.co.uk
In July 2014, Revduncan said about Duke of Richmond Hotel
This is a review of the restaurant.
I had the good fortune to be taken out for a meal here by a group of generous friends. It was an evening to remember and the food was an key element of that.
The service was good given the challenge of the size of our large party. The portions didn't look huge to begin with but were deceptively more than adequate. Everything was presented imaginatively and very 'cleanly'. The tastes were subtle and complimentary.
The range of drinks - liquors, coffees and the rest was extensive.
A very enjoyable evening with great food and service. I'd happily return.
I had the good fortune to be taken out for a meal here by a group of generous friends. It was an evening to remember and the food was an key element of that.
The service was good given the challenge of the size of our large party. The portions didn't look huge to begin with but were deceptively more than adequate. Everything was presented imaginatively and very 'cleanly'. The tastes were subtle and complimentary.
The range of drinks - liquors, coffees and the rest was extensive.
A very enjoyable evening with great food and service. I'd happily return.
Source: tripadvisor.co.uk