Local Reviews
In April 2015, Jennifer G said about Duke of Richmond Hotel
Because of a ferry accident, we found our day trip to Guernsey had unexpectedly been extended by a day and a half. A shop owner recommended the Duke of Richmond Hotel to us, and we are very glad they did. The rooms were comfortable, and the restaurant was quite good. But more than that, Lauren and the other staff members really went out of their way to help us. Toothbrushes, loaned phone chargers...and she even shifted around room assignments so that we could have a very late checkout as our rescheduled ferry wasn't until late the following evening. The hotel is accommodating of pets, which was key for a number of other stranded travelers, and the staff was most helpful to them as well. The hotel is in a lovely quiet location, very close to the gardens, and just a short walk from the center of town.
Source: tripadvisor.co.uk
In April 2015, angelichobbit said about Duke of Richmond Hotel
Nice room, good breakfast with lovely selection, good location and great view out to sea.
Downside would be that allowing pets in some rooms meant a yapping dog woke us up a bit, but a couple of niggles like only getting one free bottle of water in the room. But overall very nice.
Downside would be that allowing pets in some rooms meant a yapping dog woke us up a bit, but a couple of niggles like only getting one free bottle of water in the room. But overall very nice.
Source: tripadvisor.co.uk
In April 2015, Annaliesa123 said about Duke of Richmond Hotel
Just had an amazing 3 night stay at the lovely Duke of Richmond!
The hotel has everything you need from excellent food, drinks, lounges and beautifully 5* decorated rooms. But for me the best thing is their special secret....their staff. Anything you need is no trouble at all, seamless service, amazing attention to detail, professional and friendly. The Manager Lucas and his entire team were GREAT! Very sad to leave today but we will be back in eh summer.
The hotel has everything you need from excellent food, drinks, lounges and beautifully 5* decorated rooms. But for me the best thing is their special secret....their staff. Anything you need is no trouble at all, seamless service, amazing attention to detail, professional and friendly. The Manager Lucas and his entire team were GREAT! Very sad to leave today but we will be back in eh summer.
Source: tripadvisor.co.uk
In April 2015, Debbie B said about Duke of Richmond Hotel
Stayed here from 1st to 4th April 2015. From the moment I walked in the door I loved it and was very impressed. This is a 4 star boutique hotel. Service is absolutely first class nothing was too much trouble. we had a meal in the restaurant and this was very good. service in the restaurant was excellent. The room we stayed in was very comfortable and very very clean I don't think I have stayed anywhere so clean! All in all this is very recommended. Dogs are allowed to stay in this Hotel too. Quite close to the town it is in a good location for visiting the town. It is also right next to Candie Gardens
Source: tripadvisor.co.uk
In April 2015, G00dDay said about Duke of Richmond Hotel
We (my Husband and I) travelled with friends to stay in this boutique hotel for 3nights (10-12th April). Our friends decided to stay in the Duke of Richmond (DoR), Guernsey, having walked past its front doors last year and caught a glimpse of the highly decorative entrance lobby and reception! We were all able to use the recent '3 nights for the price of 2' bed & breakfast offer, they upgraded to a suite, and we to the King room with sea view. From the moment we first arrived to the moment we left, we were in no doubt as to the importance of the Guest's experience to all of the staff. The location is great, only a 5-10minute walk (downhill) into the Town, if you like public gardens walk through Candie Gardens, located just behind the hotel and en-route. The Hotels outdoor pool isn't open until May, but looks good. You can get lovely sea & Island views from the Terrace and some rooms. The food- we ate breakfast and an evening meal was fantastic! Plentiful, well presented & prepared, and tasty! The bed -Wow!! Gorgeous, inviting, soft yet supportive, the linen was lovely, it was like snuggling into a lovely soft marshmallow at the end of every day!
If the DoR, one of the Red Carnation Group, can get it this right there should be no reason why others should not at least strive for it. (I realise that price is a factor in standard of decor and levels of comfort, etc., but not customer service.). Our room had 2 bottles of water each day, but as we don't like sparkling water we asked at Reception for it to be swapped for still. We did this on 2 occasions, and, returning from our evening meal the change had been made. On the 3rd day there was no need to ask-2 bottles of still had been provided. Attention to detail, like this, as well as the decor is evident throughout the spotlessly clean hotel. Sam, the Barman, is a star, really knows his stuff, and is happy to chat. If you like 'After Eight' mints let him talk you into a cocktail. Alex, the newer member of bar staff, will I am sure become a legend in his own right. Olga, in the Restaurant,was wonderful, an obvious asset to the DoR team. And Katherine from the Restaurant, a lovely young lady starting out in life. Andre, also from the Restaurant, put his customers first (Mr.Jackson (snr) loved his spin of the 'wheel'!). Just because I mention a few names here please do not think the other staff members don't deserve an mention, they do.
The Hotel has very limited parking directly outside, but Reception staff assist where they can suggesting alternatives. We are not wealthy people, but endulging for a few days in the luxury of this Hotel was worth it, and we have no doubt we'll return.
If the DoR, one of the Red Carnation Group, can get it this right there should be no reason why others should not at least strive for it. (I realise that price is a factor in standard of decor and levels of comfort, etc., but not customer service.). Our room had 2 bottles of water each day, but as we don't like sparkling water we asked at Reception for it to be swapped for still. We did this on 2 occasions, and, returning from our evening meal the change had been made. On the 3rd day there was no need to ask-2 bottles of still had been provided. Attention to detail, like this, as well as the decor is evident throughout the spotlessly clean hotel. Sam, the Barman, is a star, really knows his stuff, and is happy to chat. If you like 'After Eight' mints let him talk you into a cocktail. Alex, the newer member of bar staff, will I am sure become a legend in his own right. Olga, in the Restaurant,was wonderful, an obvious asset to the DoR team. And Katherine from the Restaurant, a lovely young lady starting out in life. Andre, also from the Restaurant, put his customers first (Mr.Jackson (snr) loved his spin of the 'wheel'!). Just because I mention a few names here please do not think the other staff members don't deserve an mention, they do.
The Hotel has very limited parking directly outside, but Reception staff assist where they can suggesting alternatives. We are not wealthy people, but endulging for a few days in the luxury of this Hotel was worth it, and we have no doubt we'll return.
Source: tripadvisor.co.uk
In April 2015, Col396 said about Duke of Richmond Hotel
Having just spent a weekend celebrating our 50th Wedding Anniversary we felt compelled to write our first ever review on Tripadvisor. The service received from the staff was fantastic from the personal welcome on arrival and every interaction thereafter. We were made to feel very special as we're all our guests. The rooms, the food, the decor we could not have stayed anywhere better!
Source: tripadvisor.co.uk
In April 2015, runnr said about Duke of Richmond Hotel
Stayed here for a night while out on business in Guernsey. Its a nice little boutique hotel and the rooms are quite quirky in a pleasant way. Staff is very friendly and the bar/restaurant is fine for a drink or two. We enjoyed breakfast in the conservatory, the omelet was quite good. I would definitely stay here on my next stay in Guernsey.
Source: tripadvisor.co.uk
In May 2015, Centuryhousedj said about Duke of Richmond Hotel
5 stars as it was great. A good hotel, with my only niggle being room 102 being slightly small for the cost.
Breakfast was great, with mega salmon portion for the breakfast. The service is great, this is a five star boutique hotel.
Bar price for a beer not too expensive either.
Breakfast was great, with mega salmon portion for the breakfast. The service is great, this is a five star boutique hotel.
Bar price for a beer not too expensive either.
Source: tripadvisor.co.uk
In May 2015, Stephen S said about Duke of Richmond Hotel
Booked through Bath Travel for a three day break, dinner was included for the first night. We had the choice of an excellent menu and we cannot fault the food or service. Also included was a cream tea and the scones were spot on.
Guernsey has many good restaurants but the prices are significantly more than on the mainland. As we enjoyed our "free" dinner at this hotel, we chose to eat there a second night - the bill slightly over the £100 mark but this included a glass of wine each and a liqueur coffee.
The owner has chosen a colour scheme of black and white with silver trimmings - not to everyone's taste.
The classic room was a tad small but very well fitted out although we would have preferred a larger bath and a better quality shower.
In all, we would recommend this hotel and would stay there again. That is, if you think Guernsey is worth a second visit...
Guernsey has many good restaurants but the prices are significantly more than on the mainland. As we enjoyed our "free" dinner at this hotel, we chose to eat there a second night - the bill slightly over the £100 mark but this included a glass of wine each and a liqueur coffee.
The owner has chosen a colour scheme of black and white with silver trimmings - not to everyone's taste.
The classic room was a tad small but very well fitted out although we would have preferred a larger bath and a better quality shower.
In all, we would recommend this hotel and would stay there again. That is, if you think Guernsey is worth a second visit...
Source: tripadvisor.co.uk
In May 2015, Morsy2010 said about Duke of Richmond Hotel
We decided to have a few days away and chose the duke of Richmond hotel in Guernsey.
I have to say the hotel exceeded our expectations,the staff couldn't have been more helpful.Our room was large and tastefully decorated,with a very comfortable and large bed(a must for us)
We had evening meals 2 of the nights we stayed and enjoyed everything we ordered.
We travel to Guernsey at least 3 times a year and would defiantly choose the duke again!!
I have to say the hotel exceeded our expectations,the staff couldn't have been more helpful.Our room was large and tastefully decorated,with a very comfortable and large bed(a must for us)
We had evening meals 2 of the nights we stayed and enjoyed everything we ordered.
We travel to Guernsey at least 3 times a year and would defiantly choose the duke again!!
Source: tripadvisor.co.uk