Local Reviews
In July 2016, 448adrian said about Duke of Richmond Hotel
My wife and I travelled to Guernsey for our daughters wedding. It was our first time in the Channel Islands, and boy, did we enjoy it. The hotel organised a taxi from (and back to) the airport for us, which is approximately 20 minutes away. We arrived at the hotel, and from that point to our departure 5 days later, the staff couldn't have been more attentive or helpful, from the concierge staff to the housekeepers. The majority of the staff are probably in their early twenties and there are many nationalities working front of house with great English. The room we stayed in (117) was immaculate, it was so clean, we've been disappointed with the general cleanliness of previous hotels we stayed in, but not the Duke of Richmond. This room also has a large south facing balcony ideal for sunbathing and outside drinks. The restaurant serves really nice, fresh and tasty food, again we couldn't fault the service, the staff or the hygiene of the restaurant. We enjoyed our stay there so much that before it was time to pack and leave, we had already decided to return. This simply is the most immaculate hotel that we have ever stayed in and the best professional service that we have ever received.
Ady and Sue C
Ady and Sue C
Source: tripadvisor.co.uk
In July 2016, choosyhampshire said about Duke of Richmond Hotel
We stayed 3 days for an Anniversary in July. The king,sea view room was large and beautifully furnished with a small balcony. The bathroom although conventionally laid out with shower over bath worked brilliantly - purple lighting perhaps not to everyone's taste?
All the hotel information stresses the quality and friendliness of the hotel and its staff. This does of course set them up to fail on occasions eg flowers delivered to the room but not in water /vase or any alternative - this had to be requested twice before they revived! Tea arrived on several occasions without milk and again had to be requested.
Breakfast out side on the terrace was a special treat, the food was also excellent - otherwise we did not eat in the hotel.We had stayed at this hotel previously, so the location was known to us ie on the edge of town and up a steep hill and might be an issue for some.The views however are beautiful!
All the hotel information stresses the quality and friendliness of the hotel and its staff. This does of course set them up to fail on occasions eg flowers delivered to the room but not in water /vase or any alternative - this had to be requested twice before they revived! Tea arrived on several occasions without milk and again had to be requested.
Breakfast out side on the terrace was a special treat, the food was also excellent - otherwise we did not eat in the hotel.We had stayed at this hotel previously, so the location was known to us ie on the edge of town and up a steep hill and might be an issue for some.The views however are beautiful!
Source: tripadvisor.co.uk
In August 2016, Karen F said about Duke of Richmond Hotel
This has to be the best hotel we have ever stayed in. Beautifully appointed rooms fantastic food and wonderful staff. We stayed for a short break with our little doggy and we treated like royalty as well. Cannot fault the attention to detail and this is a real hidden gem in Guernsey. Can't wait to go back and neither can our doggy!!
Source: tripadvisor.co.uk
In August 2016, Olagunju said about Duke of Richmond Hotel
My time at Duke of Richmond in Guernsey was great. From the moment I arrival till the time I left. Communications from the Reception staff was excellent. Both Aron and Sophie provided excellent service towards my partner and myself. There other staff I met during my stay both at the front desk and restaurant, we were well informed and the care was really show. So thanks for making my stay at your establishment a memorable one.
Source: tripadvisor.co.uk
In August 2016, Jean W said about Duke of Richmond Hotel
This is our sixth consecutive year we have stayed at this hotel, that should speak for itself. Once again the weather was very kind to us this and the hotel is what brings us back year after year.This year it coincided with our Golden Wedding anniversary. We had a surprise cake, card and picture delivered to our room from the staff on the day which was lovely.
Our room was excellent as was our dining experience. We ate in every night (7) and not once could we find any fault. Olga and her staff do a wonderful job . It surprises me that more guests do not eat in the hotel, they are missing a treat.
Breakfast was excellent too with plenty choice.
All staff are very friendly Aaron the concierge as a local man is very informative.
Hopefully we will be back in 2017.
Our room was excellent as was our dining experience. We ate in every night (7) and not once could we find any fault. Olga and her staff do a wonderful job . It surprises me that more guests do not eat in the hotel, they are missing a treat.
Breakfast was excellent too with plenty choice.
All staff are very friendly Aaron the concierge as a local man is very informative.
Hopefully we will be back in 2017.
Source: tripadvisor.co.uk
In August 2016, karenlesleyaitken said about Duke of Richmond Hotel
We stayed here for 4 nights celebrating our anniversary, absolutely perfect, beautiful room clean and great decor, even a night light in the bathroom 😊, beautiful delicious food, amazing breakfast, staff very attentive, nice pool area, could not find 1 fault.
Source: tripadvisor.co.uk
In August 2016, simon b said about Duke of Richmond Hotel
Stayed here on my first trip to guernsey.
The hotel; was superb.
Stylish, elegant and has class
Pure luxury with friendly sincere staff thrown in.
The food is excellent too.... in fact cant fault it..
The hotel; was superb.
Stylish, elegant and has class
Pure luxury with friendly sincere staff thrown in.
The food is excellent too.... in fact cant fault it..
Source: tripadvisor.co.uk
In August 2016, BaybeeAlii said about Duke of Richmond Hotel
My husband and I stayed here over the last weekend, the hotel is beautiful and only a short walk from St. Peter Port. Staff are fantastic and so welcoming, when we checked in there was a lovely man on reception called Fiachra, he was so kind and friendly and really made our visit extra special, we had dinner and breakfast in the restaurant for the whole stay and I can't recommend it enough stunning food and excellent service! Will defiantly return for another weekend!
Source: tripadvisor.co.uk
In August 2016, She C said about Duke of Richmond Hotel
The exterior of the building doesn’t look promising, the interior is totally at odds with the outside ~ again, don’t be put off by the odd eclectic mix of glass, fur, silk and general Boho as it really works, once you get your head around it. The hotel is almost a Heath Robinson experience in real life which just adds to its character (Holiday Inn: every room looks the same it isn’t). We have often read ‘nothing could be too much trouble’ but for the first time for us this statement couldn’t be more true. The hotel is quirky and our room 202 fabulous but the real strength of this hotel is its staff. We have to give special praise to Olga a petite, quietly spoken girl who has her finger on the restaurant pulse so firmly that she is almost omnipresent ~ awesome. Having said that, every single member of staff was upbeat, friendly and professional, above and beyond. The food is wonderful, generous and freshly prepared, full marks. One our best hotels ever.
Source: tripadvisor.co.uk
In August 2016, Tim L said about Duke of Richmond Hotel
This was a memorable and outstanding stay for a variety of reasons. It doesn't look much from the outside, but it is a truly wonderful hotel. It may not have the swish of its sister the OGH, but it has a charm and uniqueness of its own. From the moment we walked in the door the staff, without exception, were the best I have come across in any hotel. Helpful, sincere, charming, friendly, knowledgable, professional (it is not often a waiter knows to put a coffee cup down with the handle in just the right place) - and happy "to go the extra mile". I cannot praise them highly enough. We had a sea view room on the 1st floor, we had a very late booking so not the greatest view but a view all the same. The rooms are quiet, the beds comfy, there is water, tea, coffee etc but surprisingly no fridge.
It is hard to find anything to quibble over; the shower was over the bath and the shower head was too low because of the height of the room. Not really an issue is it!
We got engaged when we were in Guernsey and the hotel put a "congratulations" plate of patisserie in our room, a lovely and touching surprise.
One day we had afternoon tea - superb, absolutely superb. And lots of it, don't order it without an appetite - but if you ask they do give you a red box to take away what you can't eat.
What a great hotel.
It is hard to find anything to quibble over; the shower was over the bath and the shower head was too low because of the height of the room. Not really an issue is it!
We got engaged when we were in Guernsey and the hotel put a "congratulations" plate of patisserie in our room, a lovely and touching surprise.
One day we had afternoon tea - superb, absolutely superb. And lots of it, don't order it without an appetite - but if you ask they do give you a red box to take away what you can't eat.
What a great hotel.
Source: tripadvisor.co.uk