Local Reviews
In June 2016, Wendy R said about Old Government House Hotel & Spa
not the biggest of rooms but excellent bathroom/ shower. Very attentive service at meal times. Unfortunately didn't use the spa or pool. good excuse to go back! the hotel is in a great location as we could to town and sample the resturants around the harbour. We drove around the outside of the island and saw lovely beaches before catching the ferry back home.
Source: tripadvisor.co.uk
In July 2016, LINDA W said about Old Government House Hotel & Spa
Excellent hotel in very good position. Beautifully decorated and well appointed bedroom. Lovely restaurant and food to match. All staff friendly and helpful, especially those in Reception who made our stay so enjoyable with good advise and their always cheerful attitude.
Source: tripadvisor.co.uk
In July 2016, David C said about Old Government House Hotel & Spa
Booked here for my wife's 50th birthday. Lovely hotel close to the main town. Room was well presented with a great view. We had our evening meals elsewhere but the breakfasts here were wonderful, as was a high tea we had in the grounds. Didn't get chance to use the pool although it did look inviting. Staff were friendly and helpful. Highly recommended.
Source: tripadvisor.co.uk
In July 2016, Kevin W said about Old Government House Hotel & Spa
Fantastic Hotel great service great food was even better!This was my first stay and won't be the last .I was really well looked after nothing was too much trouble.I arrived at 10am knew check in was 3pm but my check in was given priority able to leave luggage with concierge so I could go straight off to my appointments etc.Harbour was a short distance.On my return great room and after a trip to well equiped gym I was able to enjoy dinner in the Brasserie
Source: tripadvisor.co.uk
In July 2016, Graham H said about Old Government House Hotel & Spa
Looking for somewhere special to celebrate our 40th Wedding Anniversary.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
Source: tripadvisor.co.uk
In July 2016, Annmarie M said about Old Government House Hotel & Spa
First visit to Guernsey. We stayed here as a family group of five, in 3 rooms, for a long weekend to celebrate my mother in law's 80th birthday. It was just perfect. We were able to organise flowers and chocolates for her room, and the staff surprised her with a cake too. She was absolutely delighted. The staff were all attentive, professional, friendly and helpful. The rooms were beautifully decorated, and felt quite luxurious. We used the restaurant for breakfast and dinner and the bar for cocktails. The food and service could not be faulted. We lazed around the swimming pool one afternoon which was so relaxing. The hotel is close to the town, easy walking distance, and is a short taxi journey to the airport. I would love to return.
Source: tripadvisor.co.uk
In July 2016, Iamarge said about Old Government House Hotel & Spa
We celebrated our 34th wedding anniversary at the OGH. On arrival, there was a bottle of Prosecco and a lovely signed card in our room, which was compact but delightfully furnished, with a great view across the swimming pool to the sea. The staff were wonderful - nothing was too much trouble - and the breakfasts were very good, with a range of different dishes, including fresh haddock. We had our anniversary meal in the curry restaurant, which is a quirky romantic candlit parlour furnished in red velvet.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
Source: tripadvisor.co.uk
In July 2016, ARG234 said about Old Government House Hotel & Spa
We spent a lovely few days being utterly spoilt in this hotel, which coincided with our wedding anniversary. The staff were without exception charming and very helpful and we could not have been looked after more thoughtfully. The hotel is very quiet, despite being just five minutes' walk from the town, seafront and shops.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
Source: tripadvisor.co.uk
In July 2016, LeanderBanks said about Old Government House Hotel & Spa
This was a repeat visit for us having stayed hear on a couple of other occasions. Check is was easy. One very slight annoyance was being shown 'round the facilities off the hotel before going to our room by some chap who though it funny to embelish the tour with his own witicisms - big mistake they weren't funny and neither was he so in future keep it professional and drop the wise cracks.
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
Source: tripadvisor.co.uk
In July 2016, David F said about Old Government House Hotel & Spa
We had a very good stay with our dog, who was made very welcome by all the staff. Staff were very friendly and service was speedy and very attentive. Room was excellent, food was good; ample portions and tasty. We had breakfast, cream tea and dinner and had no complaints.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
Source: tripadvisor.co.uk