Local Reviews
In October 2016, Kirill P said about Duke of Richmond Hotel
This hotel is very nice but we arrived late I wanted a spa treatment. There were no availability at their hotel nor the Old Gvt Hse sister hotel. Instead they offered access to sports centre nearby which had proper swimming pool, steam room, sauna, jacuzzi. I was very happy to save money and actually really enjoyed it. Don't forget to grab a towel at reception. All else high quality - had dinner and breakfast at the hotel - all perfect. Room on the small side but comfortable with power shower and nice hard bed.
Source: tripadvisor.co.uk
In October 2016, Elizabeth H said about Duke of Richmond Hotel
We stayed here for 5 nights and were very impressed with this hotel. The decor was most attractive with a lot of attention to detail. We had an executive room which was most spacious and had both a sofa and 2 armchairs for relaxing in. The breakfast was very good and generous as well with lots of cooked choices. We had an evening meal as well which was delicious. All staff were most courteous ,friendly and extremely helpful, particularly Olga in the restaurant. We liked the little extras like the jars of sweets to help yourself from. If we go to Guernsey again ,we would definitely stay here.
Source: tripadvisor.co.uk
In October 2016, i-like-it-2001 said about Duke of Richmond Hotel
We stayed for 3 nights. Was well looked after from the moment we turned up. Could not park my car in car park as council where doing line painting on parking bays, so hotel managed to find me a parking else where for my car.
On our 1st night we had the tennerfest menu which must say was very good value.
Hotel is only a five to ten minute walk into town centre.
Would we stay there again you bet. Bed was very comfy did not want to get up as best nights sleep I have had in ages. Also as I stay in a lot of hotels with my job the teapot was a nice touch instead of just tea bag and cup.
I would like to thank all the staff from room attendants to reception and waiting staff all very friendly and would go that extra mile to make sure your stay was perfect. If you required anything which we did in our room it was attended to straight away.
On our 1st night we had the tennerfest menu which must say was very good value.
Hotel is only a five to ten minute walk into town centre.
Would we stay there again you bet. Bed was very comfy did not want to get up as best nights sleep I have had in ages. Also as I stay in a lot of hotels with my job the teapot was a nice touch instead of just tea bag and cup.
I would like to thank all the staff from room attendants to reception and waiting staff all very friendly and would go that extra mile to make sure your stay was perfect. If you required anything which we did in our room it was attended to straight away.
Source: tripadvisor.co.uk
In October 2016, sandra b said about Duke of Richmond Hotel
My friend and I recently spent two nights at The Duke of Richmond Hotel in Guernsey and we would like to thank everyone for making our first visit to Guernsey and our stay at the hotel a most memorable and amazing experience. We were given first class service from the moment we walked through the door and the staff there could not do enough for us. We'd like to give special mention to Aaron as from check-in to departure he made sure everything was perfect and always went the extra mile to ensure we had everything we needed (the ice bucket and glasses very nearly arrived in the room before we did). We have no doubt that if he continues in the industry he will be a very high achiever and is certainly an asset to the Group, Jo was brilliant too, he came to the bar personally to give us our keys and gave us an early check-in, ensuring our cases were already in the room. A complimentary drink was a much appreciated unexpected touch! A big thanks to Paul in the bar for making us delicious drinks and giving us great service during our stay. Fiachra always welcomed us with a smile and a genuine interest in our plans for the day. Breakfast was cooked individually for us and the service given by all of the restaurant staff was perfect. The room was outstanding, spacious, spotlessly clean and beautifully décorated. Indeed the décor throughout the hotel was stylish and with very good taste. We had a lovely hand written note in the room accompanied by wine and chocolates (thank you Elise for arranging this and its a shame we actually didn't manage to meet you). We were blown away by everything and really felt like we were part of the RCH family and haven't stopped enthusing about the hotel to friends and family. We are already planning a return to the Island and hotel very soon. Sandra and Diane.
Source: tripadvisor.co.uk
In September 2016, Sara B said about Old Government House Hotel & Spa
We stayed here in September 16 and had a really lovely time. We travelled with a small dog who was able to stay with us in the room along with being loaned a dog bed and bowl plus having treats and a toy left for her. The staff made us feel settled and we couldn't have asked for more. A beautiful sea view from our balcony along with a lovely welcome drink made our stay that extra special! For a hotel that focuses completely on the customer, whether they have children, dogs or are solo, this gem of a hotel, just a few steps from the main shopping area of St Peter Port is a must!
Source: tripadvisor.co.uk
In October 2016, Elizabeth J said about Old Government House Hotel & Spa
Beautifully converted into a comfortable elegant hotel. Lovely heated outdoor pool and a great spa- well equipped and spotless. Food was excellent , especially breakfast. Staff universally friendly and helpful. Looking forward to my next visit
Source: tripadvisor.co.uk
In October 2016, Kathleen355 said about Old Government House Hotel & Spa
I feel quite mean heading up my review like this because truly this is one of the very best hotels I've ever stayed in so - to get the negative bit over with first - we reserved a 'classic double' room and it was simply tiny. Only one chair to sit on, a squeeze for us to get into bed on either side and barely room to move for two adults in there at the same time.We were told that the dimensions of the room are on the hotel website but how many people would check that ? I must say that the lovely 'front of house' person, Andi, arranged for us to have a complimentary upgrade to a very much bigger and nicer room but the hotel was very busy and she struggled to find us another room so an upgrade can't be relied upon. As we were staying for a week we were prepared to change hotels so it wasn't a great start to the holiday.
On the positive side -the hotel is spotlessly clean and beautifully, traditionally furnished. The food is excellent -especially the breakfasts and every member of staff we met was friendly and helpful. I do have to say a special thank you to Ken who ran the brasserie with a good natured efficiency which is rarely seen even in the best hotels. The 'OGH' as it's known locally isn't inexpensive but I would certainly stay again (but I would book a bigger room ).
On the positive side -the hotel is spotlessly clean and beautifully, traditionally furnished. The food is excellent -especially the breakfasts and every member of staff we met was friendly and helpful. I do have to say a special thank you to Ken who ran the brasserie with a good natured efficiency which is rarely seen even in the best hotels. The 'OGH' as it's known locally isn't inexpensive but I would certainly stay again (but I would book a bigger room ).
Source: tripadvisor.co.uk
In October 2016, Jenny W said about Old Government House Hotel & Spa
We were very comfortable here: the food was reliably good, breakfasts were very good and the service throughout was excellent. We took our elderly well behaved dog with us and he was made welcome!
We had a junior suite and it was a large comfortable room but style-wise it was cluttered with furniture, rather like being in an old persons house and initially we could hardly move. We actually asked them to remove a double faced bookcase from the end of the bed, which helped create more space. The furniture in our room was a bit dated, with a well patterned carpet but I think some of the rooms may have been updated. The location of the room was quiet and faced the back over the hill and we didn't hear any traffic or our neighbours.
Tea outside on the terrace was a real treat, we didn't use the pool or the gym.
Location wise the hotel is close to main shopping street etc, which was useful as St Peter Port is very hilly.
The staff park your car for you, which was a wonderful bonus as the car park was tiny and my husband got somewhat hot and cross trying to park for himself on our arrival.
We had a junior suite and it was a large comfortable room but style-wise it was cluttered with furniture, rather like being in an old persons house and initially we could hardly move. We actually asked them to remove a double faced bookcase from the end of the bed, which helped create more space. The furniture in our room was a bit dated, with a well patterned carpet but I think some of the rooms may have been updated. The location of the room was quiet and faced the back over the hill and we didn't hear any traffic or our neighbours.
Tea outside on the terrace was a real treat, we didn't use the pool or the gym.
Location wise the hotel is close to main shopping street etc, which was useful as St Peter Port is very hilly.
The staff park your car for you, which was a wonderful bonus as the car park was tiny and my husband got somewhat hot and cross trying to park for himself on our arrival.
Source: tripadvisor.co.uk
In November 2016, Brenda LH said about Duke of Richmond Hotel
I was working at the Duke of Richmond Hotel for a private party. The staff could not be more helpful, Aaron Mahy for arranging coffee and for us to have a small room we could use to keep our own things in. Aaron was on the ball with guests of the party he is a polite guy. Lukas for arranging food for us. The Hotel is clean and fresh. And.... they have mint humbugs in a jar for you to help yourself. Well done team at DOR keep it up.
Source: tripadvisor.co.uk
In December 2016, gtw67 said about Duke of Richmond Hotel
Lucky to get into Guernsey that day due to weather but got a taxi to the Hotel and was pleasantly surprised by the taxi driver who gave an insight in to the history on the 2nd World War German Occupation, very interesting.
Arrived at the D-O-R and was greeted by a very pleasant Receptionist who made us feel welcome and to our delight our room was ready, and a very nice room it was overlooking the sea.
Our stay was very enjoyable and the food at the hotel was very good especially the breakfasts, good choice and nothing extra for haddock or smoked salmon, which is unusual but very nice. the dinner offered A La Carte or the well renown 'Tennerfest' which was still running. I must say though the food offered did vary from night to night or possible chef to chef but for the price it was good.
The staff attending to our needs both morning and night were exceptional and can not be praised enough for their manners, awareness and conversational skills as being from many different places in the world.
There were only 3 negatives, the alarm in the room was set off twice due to steam from bathrooms, also the information leaflet stated 'dental kit' was available, my partner forgot her toothbrush but alas they did not have one!
A problem did occur with he television service which was sorted out over night and back up and running by the morning, just a little inconvenient in having it checked out.
Overall a lovely place and we would go back and can recommend this hotel to others.
Arrived at the D-O-R and was greeted by a very pleasant Receptionist who made us feel welcome and to our delight our room was ready, and a very nice room it was overlooking the sea.
Our stay was very enjoyable and the food at the hotel was very good especially the breakfasts, good choice and nothing extra for haddock or smoked salmon, which is unusual but very nice. the dinner offered A La Carte or the well renown 'Tennerfest' which was still running. I must say though the food offered did vary from night to night or possible chef to chef but for the price it was good.
The staff attending to our needs both morning and night were exceptional and can not be praised enough for their manners, awareness and conversational skills as being from many different places in the world.
There were only 3 negatives, the alarm in the room was set off twice due to steam from bathrooms, also the information leaflet stated 'dental kit' was available, my partner forgot her toothbrush but alas they did not have one!
A problem did occur with he television service which was sorted out over night and back up and running by the morning, just a little inconvenient in having it checked out.
Overall a lovely place and we would go back and can recommend this hotel to others.
Source: tripadvisor.co.uk