Local Reviews
In September 2022, Curiosity647462 said about Duke of Richmond Hotel
The hotel room was fine with a nice bathroom and shower.All of the staff were excellent and the reception staff and restaurant manager,Bobby, were attentive and always smiling couldn’t have wished for better service.
The food menu was a bit challenging as we don’t do fish but the portions were ,if anything, too big for old codgers like us and the breakfast was excellent.
Only downside was the fact it is uphill from St Peter Port and after a day trekking around it was a struggle climbing back up to the hotel for us so we took a taxi a couple of times which was convenient and relatively inexpensive.
Overall this is a great hotel with great staff but if you have mobility issues you will need to use taxis.
The food menu was a bit challenging as we don’t do fish but the portions were ,if anything, too big for old codgers like us and the breakfast was excellent.
Only downside was the fact it is uphill from St Peter Port and after a day trekking around it was a struggle climbing back up to the hotel for us so we took a taxi a couple of times which was convenient and relatively inexpensive.
Overall this is a great hotel with great staff but if you have mobility issues you will need to use taxis.
Source: tripadvisor.co.uk
In September 2022, mrdave said about Duke of Richmond Hotel
a huge thank to Paul, we spent the whole week in the bar and never had to even ask, he just knew our drinks order, certainly the out standing employee at the duke, breakfast very good, dinner average depending on who working got the feeling the Bobby was go but was trying to hard, not the first time I stayed at an RCH hotel so knew what to expect our experience and expectations very meet at the bear minimum, and it a shame that I have to focus on one individual at the end of the day the truth is the truth our last member is Paul and talking to some members of staff they simply don’t value him and don’t care really they opening say his just a bartender, the young lady Susan was poor can’t imagine the difference between her and Paul, or Senzo, the hotel is ok the sad jazz music needs to be looked at, obviously as most of the guests are of a certain age but still you have to grow and attract different people, the only thing I’ll add is Paul has to be your employee of the year otherwise is wrong and somewhat discrimination if you do see what he brings to the company or just to the island, if you as a RCH are about progression and development of employees keep Paul, just the little things that make a difference
Source: tripadvisor.co.uk
In September 2022, Paul R said about Old Government House Hotel & Spa
The OGH’s reputation as the iconic, go to hotei in St Peter Port meant we arrived in Guernsey with great excitement and even greater expectations. These were exceeded. Being greeted with a glass of Prosecco on arrival got our trip off to a great start. Location is perfect with key attractions in easy walking distance. Food and drink of very high standard - having breakfast Al fresco each day under the expert care of restaurant manager Alessandro gave us particular pleasure. Room very well appointed. But the jewel in the crown is the staff - wonderful, attentive and courteous service in all settings. In summary a great Hotel that we look forward to returning to.
Source: tripadvisor.co.uk
In September 2022, JBtravelmad59 said about Duke of Richmond Hotel
We stayed here recently for 5 nights and had had a pleasant stay. The good points are the staff are extremely friendly, helpful and efficient. The breakfast choice and standard were also good. We dined one evening which was ok and busy but for the cost of food found food to be mediocre. We dined out the other 4 nights. We used the pool area one day for a couple of hours which was nice. The hotel isn’t very big and whilst there were several work conferences going on so was very limited space to relax. Our room was well set out and comfy bed but looking tired and in need of updating especially the bathroom. We like walking and didn’t mind the walk into town an uphill back but could see it being a problem for some.
The taxi we ordered at reception for return to airport was far more expensive than when we arrived and felt ripped off. The Irish driver who seems to know the staff well didn’t put his meter on and just plucked a price out of the air. I think the hotel should review who they use for guests or at least arrange a pre arranged cost like other hotels do.
The taxi we ordered at reception for return to airport was far more expensive than when we arrived and felt ripped off. The Irish driver who seems to know the staff well didn’t put his meter on and just plucked a price out of the air. I think the hotel should review who they use for guests or at least arrange a pre arranged cost like other hotels do.
Source: tripadvisor.co.uk
In September 2022, Wendy119186363 said about Duke of Richmond Hotel
Chose this as it is it is a Red Carnation hotel and we are familiar with Milestones in London. Swift and friendly check in for our five nights here. Interesting decor, quite quirky. Ideally located away from the town. A quick walk down takes you to the harbour. Walk back is fine and not that steep a hill, depends on what you are used to I guess.
Room well furnished, decent hospitality tray and bottled water. Unfortunately 402 is opposite the kitchen extraction "chimney" so the sound pervades the room early morning from about 6am. Soundproofing not great as you do hear people walking past room and doors closing.
All clean. Bed very comfortable with monogrammed linen. Bathroom very small and shower not commensurate with status of the hotel. Quality shower/bathing products.
Breakfast is good generally albeit for a hotel in this group the standard should be higher and at times things were definitely lacking. Loved the Kippers and the healthy juices which you need to order separately. Portions are large though.
Dinner was delicious. The waiting team headed by Nicolas and Sharone (who are both very professional, adept and friendly) need a little more training in some aspects albeit all are courteous.
Pool was often covered in leaves: I know leaves fall in the wind even in summer, but staff should have been on top of this. It was off putting so I didn't use. I never saw anyone attending to this but perhaps they did.
Room well furnished, decent hospitality tray and bottled water. Unfortunately 402 is opposite the kitchen extraction "chimney" so the sound pervades the room early morning from about 6am. Soundproofing not great as you do hear people walking past room and doors closing.
All clean. Bed very comfortable with monogrammed linen. Bathroom very small and shower not commensurate with status of the hotel. Quality shower/bathing products.
Breakfast is good generally albeit for a hotel in this group the standard should be higher and at times things were definitely lacking. Loved the Kippers and the healthy juices which you need to order separately. Portions are large though.
Dinner was delicious. The waiting team headed by Nicolas and Sharone (who are both very professional, adept and friendly) need a little more training in some aspects albeit all are courteous.
Pool was often covered in leaves: I know leaves fall in the wind even in summer, but staff should have been on top of this. It was off putting so I didn't use. I never saw anyone attending to this but perhaps they did.
Source: tripadvisor.co.uk
In September 2022, Moorehaj said about Old Government House Hotel & Spa
My friend and I enjoyed a beautiful afternoon tea. We sat in the garden and were waited on by a lovely man, Siya, who could not do enough to help us. Everything about the afternoon was lovely. Siya made sure the fizz was topped up and had a laugh with us, whilst still being professional! Thank you!
Source: tripadvisor.co.uk
In September 2022, Wendy119186363 said about Old Government House Hotel & Spa
Popped in for drinks as a lack of decent outdoor establishments in St Peter's port (too many were road side). We were staying at the sister hotel D of R.
Friendly service. Good Italian wine. Disappointed in champagne offering.
Friendly service. Good Italian wine. Disappointed in champagne offering.
Source: tripadvisor.co.uk
In September 2022, Explorerboy88 said about The Bass and Lobster
Visited here in September prior to our wedding week and was not disappointed. We pre-booked and articulated that a vegan was attending (always noteworthy especially in a restaurant that specialises in fish!). To our surprise a full vegan menu was available with some great options on, which instantly made my vegan partner very happy (and me to as its always tricky finding somewhere that does good vegan food alongside fish).
The food was amazing, I sat down to an amazing special of spicy scallops followed by plaice fish and chips and my partners vegan choices were just as amazing!I can highly recommend this restaurant and we will be back on our next visit as we were so impressed by the service, food and location!
The food was amazing, I sat down to an amazing special of spicy scallops followed by plaice fish and chips and my partners vegan choices were just as amazing!I can highly recommend this restaurant and we will be back on our next visit as we were so impressed by the service, food and location!
Source: tripadvisor.co.uk
In September 2022, AnneChristi said about Duke of Richmond Hotel
This was my second stay here, and even if my first stay was fantastic, they made the next one evnen better.Being greeted as an old friend, looked after as a family member. The room are fabulous, the food in the restaurant the highest quality, lovely pool, and great location. But the best ting about the hotel is the staff. Nelly at the front desk, Bobby restaurant manager, Fazia and Brightness are just some of the best hotel professionals I ever have meet. And I can't wait to see them again.
Source: tripadvisor.co.uk
In September 2022, catherinebR7280UN said about The Bass and Lobster
Excellent local food and varied choices. Brilliant seafood. Fabulous friendly service. Very different and fantastic ice creams/desserts. Poached pear with stilton ice cream and candied walnuts amazing as was the rest of the meal
Source: tripadvisor.co.uk