Local Reviews
In August 2022, Elton James F said about Firstcall
From the first day i contacted Firstcall until the day i was able to secure a job, they stuck with me and gave me all the support and advice i need. Kudos to the whole organization and to Marcel and Josiah. Definitely reccomend you guys to all the people i know. Cheers!!!
Source: thebestof.co.uk
In August 2022, Sophie White said about The Bass and Lobster
Probably the best meal I've had! Outstanding and attentive service. We had a few people with allergies and the staff went far out of their way to make us feel safe. Their homemade icecreams are a must try. The whole menu was super interesting things to try but still all tempting and comforting. So nice to see its all locally sourced too. This meal was the best bit of our visit to Jersey and such great value for money.
Source: google.com
In August 2022, JonOfRoss said about Old Government House Hotel & Spa
We spent a week at this hotel in June. On the positive side the hotel is in a great location and the staff are wonderful. On the other hand our room was rather tired - trouser press hanging off the wall, the shower was just a plastic curtain over the bath, and we had to call reception to have mould removed from the tiles. Then we were particularly surprised on check-out to discover a £10/day “service charge” added to our bill. I don’t think we will be returning.
Source: tripadvisor.co.uk
In August 2022, Wayne Harris said about Ferryspeed (Guernsey) Ltd
Very helpful as customs agents
Source: google.com
In August 2022, B-rad said about Old Government House Hotel & Spa
Spent a long weekend at The Old Government Hotel & Spa with my wife. It was her birthday so we wanted to curate great experience in Guernsey. The hotel choice was a really good one. The hotel itself, the amenities and the staff were terrific.
I'd like to call out Roberto specifically who made sure every part of our stay was a great one. He welcomed us when we arrived, looked after our car and luggage, and always had a smile on his face. He also went above and beyond by surprising my wife with a birthday cake and some sweets. These little things just make such a difference.
Whilst I mentioned Roberto, all of the staff were top-notch always looking to help us out with their friendly manner. There are plenty of places to relax and chill as well as a decent gym/spa area. It is an easy walk down to the port (down hill so keep that in mind on the way back).
I'd like to call out Roberto specifically who made sure every part of our stay was a great one. He welcomed us when we arrived, looked after our car and luggage, and always had a smile on his face. He also went above and beyond by surprising my wife with a birthday cake and some sweets. These little things just make such a difference.
Whilst I mentioned Roberto, all of the staff were top-notch always looking to help us out with their friendly manner. There are plenty of places to relax and chill as well as a decent gym/spa area. It is an easy walk down to the port (down hill so keep that in mind on the way back).
Source: tripadvisor.co.uk
In August 2022, Jacki H said about Duke of Richmond Hotel
We had a terrific Wimbledon themes afternoon tea recently as part of my husbands birthday celebrations. I’m a big fan of afternoon tea and I think this is one of the best I have ever had. Every single item was beautifully prepare. The food was fresh and tasty and light but fulfilling. I really can’t fault it. The service was friendly and courteous with staff who clearly want their customers to have a good experience. The weather was perfect so we were able to eat out on the terrace. Once they know preps it was a birthday celebration a little birthday cake appear too. I really can’t recommend this treat highly enough.
Source: tripadvisor.co.uk
In August 2022, Patrick K said about Firstcall
Firstcall is absolutely fantastic!! Josiah helped me find a job that fits my skills and interest. I had a wonderful experience from the beginning of my recruitment process all through to the end. Josiah was extremely helpful and always available to assist with every single thing that I needed. At the time when Josiah was away, Marcel stepped in and assisted in a seamless manner. When I finally relocated, Marcel took me for a cup of coffee and provided me with all the relevant information that would make my stay easy and fun. 10/10 service. I would 100% recommend Firstcall.
Source: thebestof.co.uk
In August 2022, Ngaire1234 said about Duke of Richmond Hotel
Overall an enjoyable stay but many improvements required. Restaurant staff - some of the staff service was slow and indicated. When my mum mentioned her scrambled eggs at breakfast had shell in them she got no apology, the waitress just took the plate away and didn’t offer to replace the food.
Generally no anticipation of customer need.
Restaurant chairs need rubber stoppers on the bottom of the feet as they are extremely noisy.
Sounding proofing in room 111 was terrible. I could hear the person in the room above me scraping the floor with their chairs at 3.00am four nights in a row.
Pool - strong smell of petrol when you are using the sunbed next to the wall to the right of the spiral staircase.
Lovely pool but water temperature should have been set a few degrees lower in anticipation of the very hot weather.
Overcharged by taxi driver for taxi to airport. Hotel reception could have warned us that rates are greater at weekends.
Reception were helpful in trying to source a facial.
Guernsey is a lovely island but very expensive. We found a lovely Italian restaurant in St Peter Port with very reasonable prices as hotel was very expensive to eat at every night.
Housekeeping- no turndown service in the bedrooms which was surprising for a 4 star hotel.
Saucers to the cups were dirty in my room and housekeeping stuff left their cleaning fluid and cloths in my room - sloppy service and lack of attention to detail.
I noticed some other reviewer mentioned the “Wilted Carnation” - would agree with that.
Maybe the owner of the group should come at stay as a mystery guest to see exactly what sort of service is being provided in the restaurant.
I have a background of working in hotels in London at 5 star level and this hotel was somewhat disappointing.
Generally no anticipation of customer need.
Restaurant chairs need rubber stoppers on the bottom of the feet as they are extremely noisy.
Sounding proofing in room 111 was terrible. I could hear the person in the room above me scraping the floor with their chairs at 3.00am four nights in a row.
Pool - strong smell of petrol when you are using the sunbed next to the wall to the right of the spiral staircase.
Lovely pool but water temperature should have been set a few degrees lower in anticipation of the very hot weather.
Overcharged by taxi driver for taxi to airport. Hotel reception could have warned us that rates are greater at weekends.
Reception were helpful in trying to source a facial.
Guernsey is a lovely island but very expensive. We found a lovely Italian restaurant in St Peter Port with very reasonable prices as hotel was very expensive to eat at every night.
Housekeeping- no turndown service in the bedrooms which was surprising for a 4 star hotel.
Saucers to the cups were dirty in my room and housekeeping stuff left their cleaning fluid and cloths in my room - sloppy service and lack of attention to detail.
I noticed some other reviewer mentioned the “Wilted Carnation” - would agree with that.
Maybe the owner of the group should come at stay as a mystery guest to see exactly what sort of service is being provided in the restaurant.
I have a background of working in hotels in London at 5 star level and this hotel was somewhat disappointing.
Source: tripadvisor.co.uk
In August 2022, Nicolas Piffeteau said about The Bass and Lobster
Delicious meals, excellent scallops for starters and the watermelon chili sorbet was mind blowing !
Source: google.com
In August 2022, Jasmine G said about The Bass and Lobster
This was one of several visits this summer as the inclination to eat elsewhere in Jersey has completely diminished.
It is difficult to think of anywhere else on the island with the same level of quality with regards to dishes (food quality, locality, innovation and presentation) and the same commitment to high quality, personal feeling customer service.
In a world where prices are rising and hospitality is struggling for staff, the Bass & Lobster always manage to deliver what often seems impossible in Jersey: 5 star customer service and food at an affordable price.
Gorey village is a few minutes’ walk away and there is a bus stop opposite, so this is a great choice if visiting the island on holiday.
That is a scoop of bacon, honey and mustard ice cream you can see with my starter of locally sourced scallops. I’m still thinking about it now!
10/10
It is difficult to think of anywhere else on the island with the same level of quality with regards to dishes (food quality, locality, innovation and presentation) and the same commitment to high quality, personal feeling customer service.
In a world where prices are rising and hospitality is struggling for staff, the Bass & Lobster always manage to deliver what often seems impossible in Jersey: 5 star customer service and food at an affordable price.
Gorey village is a few minutes’ walk away and there is a bus stop opposite, so this is a great choice if visiting the island on holiday.
That is a scoop of bacon, honey and mustard ice cream you can see with my starter of locally sourced scallops. I’m still thinking about it now!
10/10
Source: tripadvisor.co.uk