Local Reviews
In July 2022, Dan Cattell said about Old Government House Hotel & Spa
Customer service excellent from ALL Team members (Karl, Roberto, Ula, Byron, Ivo, Danis, Mario to name just a few). Made our dog feel super welcome….if we were offered a drink….so was she! Hotel old school chic….very comfortable. Nice well equipped gym and outdoor pool.
Source: tripadvisor.co.uk
In July 2022, Crapaud15 said about The Bass and Lobster
The food was excellent as was the service. Can not fault this restaurant . Excellent GF food as menu adapted so able to have things like fish and chips!! Staff friendly funny and knowledgeable. All local or home grown food used . Its just excellent !
Source: tripadvisor.co.uk
In July 2022, Leanne Hornby said about Duke of Richmond Hotel
On 9th July 2022 we took a taxi from Guernsey airport to the Duke of Richmond Hotel and the cost of this was £12.60. On the return journey on the 16th July the hotel booked a taxi to take us to the airport. The cost of this was £20 and could only be classified as profiteering. When requesting an hotel to order you a taxi find out the exact price before you leave or else you will likewise be stung. The price range online for the taxi service is £13 to £15.
Source: tripadvisor.co.uk
In July 2022, Rebecca M said about The Bass and Lobster
AMAZING!!! From the warm homemade bread provided for the table to the beautiful homemade chocolate truffles that arrived with the bill, our experience at The Bass and Lobster was 5 stars!! We had the fish and chips, catch of the day and jersey royals, lamb and duck and each of us loved our mains! I had the catch of the day which was mackerel with caper butter! (who knew I love caper butter?!) But the real stand-out was the ice cream flavours!! I had stilton cheese ice cream with blackberry and thyme sorbet! Sounds weird but was honestly so delicious!! Definitely go try some of their weird and wonderful flavours. Service was also absolute first class with all who helped us being friendly and attentive.
Source: tripadvisor.co.uk
In July 2022, Andrew B said about Travel Counsellors - Nicki Harrison
Excellent service Nicki has been really helpful in pulling our wishes into a dream holiday plan. Would and have happily recommended her service to friends and family.
Source: thebestof.co.uk
In July 2022, Ronald Gonshaw said about The Bass and Lobster
Lovely staff, friendly and welcoming. Dinner last night was first rate. Highly recommend.
Source: google.com
In July 2022, karl dunstall said about The Bass and Lobster
One of the best meals ever. Lots of choices and everything we had was cooked to perfection with so many different flavours. Can't fault the food or the very attentive staff that were excellent. Top marks only wish we could go again but only on holiday.
Source: google.com
In July 2022, Mark P said about Duke of Richmond Hotel
The staff could not do enough for you but our room looked like nothing on the site and was tiny with strange sponge wallcovering in large green/blue stripes which was marked and depressing and not worth the money we spent , we ate in the resteraunt twice and the price was enormous , the Hotel in general needs a complete upgrade it is stuck in the 1970s and some decor and bad stains /paintwork in the main Hotel are really bad we had a large stain in our bathroom on the ceilng
Source: tripadvisor.co.uk
In July 2022, RFriday1974 said about Duke of Richmond Hotel
The restaurant lets down this hotel but not because of the staff, who are all friendly and helpful but because I believe they are inexperienced or badly trained or possibly both. My wife and I stayed for 9 days and only had 1 dinner in the restaurant which was very poor quality. Even breakfast could be hit or miss often with long waiting times for cooked dishes. We saw people walk out before their breakfast arrived. The porridge I ordered on one morning was inedible.
The staff on reception are excellent (especially ) which saves this hotel to some extent.
If you want to eat out (which you will) you need to be aware that it is some hike up the hill from the port back to the hotel or a £7 taxi ride. We spent about £100 on taxis while staying here.
The hotel management were conspicuous by their absence which tells you a lot. In a 9 day hotel stay I would expect to meet the Manager or Assistant Manager just in passing if for no other reason.
If the DoC cut out all the inconsistences that are evident and got the staff up to speed it has the making of a half decent hotel.
The staff on reception are excellent (especially ) which saves this hotel to some extent.
If you want to eat out (which you will) you need to be aware that it is some hike up the hill from the port back to the hotel or a £7 taxi ride. We spent about £100 on taxis while staying here.
The hotel management were conspicuous by their absence which tells you a lot. In a 9 day hotel stay I would expect to meet the Manager or Assistant Manager just in passing if for no other reason.
If the DoC cut out all the inconsistences that are evident and got the staff up to speed it has the making of a half decent hotel.
Source: tripadvisor.co.uk
In July 2022, Y2673SYandym said about Duke of Richmond Hotel
We have travelled extensively but this of the best hotels we have ever been to. All the staff were brilliant. It is very well appointed and we had a lovely sea view and balcony. The reception area is amazing with a chess board floor. Just can’t fault it. It takes about 10 minutes to walk in to town. The way back up is quite a hike if you have any mobility issues but a cab is only a fiver. Very impressed, we will go back next year. Thanks to Belen on reception.
Source: tripadvisor.co.uk