Local Reviews
In March 2009, emyLondon said about Old Government House Hotel & Spa
I have been coming to Guernsey for work and staying at the OGH for about 8 years. It's a really special place - I always choose to stay at the weekends rather than returning home to London. After the recent refurb and with the current staff the hotel is truly delightful. Nothing is too much trouble for the staff/ management and during my most recent stay (for two and half weeks) I was made to feel very welcome; Harry and Susan in particular deserve special mention, particularly for their kindness in relation to my boyfriend's birthday and when my mother came to stay for the weekend. The hotel is perfectly situated, a minute's walk from the centre of the very quaint St. Peter Port, but up a hill thereby affording beautiful views out to sea. I was very sorry to leave, and am looking forward to my next visit.
Source: tripadvisor.co.uk
In March 2009, JOJOmcHarpenden said about Old Government House Hotel & Spa
We stayed in this hotel for 2 nights to celebrate my 40th birthday. The hotel was very clean, the food in the brasserie was excellent, the staff were very friendly and helpful. We had a room with a sea view which was very roomy and the bed was enormous! Breakfast was of a very high standard. Unfortunately we did not get chance to use the health spa but it looked very clean. I would definitely recommend this hotel and we would visit again. The only tip I would give is that it is at the top of a steep hill which leads into town so if you have difficulty walking this may be a minus point.
Source: tripadvisor.co.uk
In April 2009, iainby4s said about Old Government House Hotel & Spa
Once again looked up things on trip advisor and found exactly the right spot. Right in the heart of town but, to our relief, only banks and insurance companies for neighbours so it was quiet at night. This isn't a cheap option, but it suited us very well for a short break before the term starts/after a family funeral. We originally tried to book at Fermain, but as it turned out this was a better place to be. As 4 star hotels go it was relaxed, there being no fuss about dress in the restaurant nor about our jeans when we arrived:bags were stored while we waited for the room to be cleaned and delivered to the room before we returned from lunch. Thereafter everything went very well. People just appear when you sit in the lounge, as if by magic. The Brasserie was good 'Modern British', with a very South African slant to the wine list and a wonderful view of the harbour. Do it again - darned right I would. The only negative was the size of the room
Source: tripadvisor.co.uk
In April 2009, UStraveller said about Old Government House Hotel & Spa
This hotel IS special.
Whatever is written below, it is impossible to truly reflect the way this hotel and it's staff make you feel as though nothing is too much trouble.
We stayed for a week in this beautiful hotel and each day we were greeted and helped by staff whose sole aim in life it appeared was to make our stay with them as positive an experience as possible.
The hotel itself is a very imposing building whose name aptly reflects the building's interior. The public areas are furnished with period furniture which only enhances an already stunning interior.
Sitting anywhere in the hotel is a delightful experience as there are magnificent views of the harbour, pool and gardens to look out upon. This was especially so at breakfast time in the conservatory. The willingness to make your stay the best experience possible was in evidence at breakfast time when discussing with the staff the varied menu and how each meal was prepared individually for you. This was also the case in the evening when dining in the bistro.
We were lucky enough to have 2 warm afternoons and enjoyed sitting around the pool which we could imagine will be very popular in the warmer months.
One colder afternoon we enjoyed using the whirlpools and then the 'chill' room. All of these areas were well maintained and had everything that you could need such as towel, robes and bags to put wet swimsuits into.
Our room was a standard room which was very comfortable with views over the pool and harbour. The hotel is re-furbishing rooms and although ours had not been upgraded yet it was still of a high standard. The cleaning service and replacement of towels and other essentials was not compromised at any time so the room was always fresh and welcoming. As it was Easter, there even was a little Easter gift left by the turn-down lady which was a lovely touch.
We could go on and on about this truly special place but you must really go and experience this 'experience' for yourself. You will not be disappointed.
Whatever is written below, it is impossible to truly reflect the way this hotel and it's staff make you feel as though nothing is too much trouble.
We stayed for a week in this beautiful hotel and each day we were greeted and helped by staff whose sole aim in life it appeared was to make our stay with them as positive an experience as possible.
The hotel itself is a very imposing building whose name aptly reflects the building's interior. The public areas are furnished with period furniture which only enhances an already stunning interior.
Sitting anywhere in the hotel is a delightful experience as there are magnificent views of the harbour, pool and gardens to look out upon. This was especially so at breakfast time in the conservatory. The willingness to make your stay the best experience possible was in evidence at breakfast time when discussing with the staff the varied menu and how each meal was prepared individually for you. This was also the case in the evening when dining in the bistro.
We were lucky enough to have 2 warm afternoons and enjoyed sitting around the pool which we could imagine will be very popular in the warmer months.
One colder afternoon we enjoyed using the whirlpools and then the 'chill' room. All of these areas were well maintained and had everything that you could need such as towel, robes and bags to put wet swimsuits into.
Our room was a standard room which was very comfortable with views over the pool and harbour. The hotel is re-furbishing rooms and although ours had not been upgraded yet it was still of a high standard. The cleaning service and replacement of towels and other essentials was not compromised at any time so the room was always fresh and welcoming. As it was Easter, there even was a little Easter gift left by the turn-down lady which was a lovely touch.
We could go on and on about this truly special place but you must really go and experience this 'experience' for yourself. You will not be disappointed.
Source: tripadvisor.co.uk
In April 2009, Styal said about Old Government House Hotel & Spa
OGH is our most favourite hotel. During the period 1980-2009 we have stayed there at least 23 times, sometimes for long weekends of 3 or 4 days and sometimes for our summer holidays over a week or 10 days. In all that time we have been wonderfully impressed with the service provided by the staff and for the warm welcome we have always received. Of course, there have been many changes over such a long period of time, and the hotel has continually developed, providing more and more facilities, including the Health & Beauty Centres attached to the hotel.
One of the features of OGH which we have always cherished is the wonderful and varied cuisine offered in both the Governor's Restaurant and the Brasserie, as well as the meals provided in the garden above the swimming pool. The present Olive Grove is a particular delight for outside eating. We have met so many members of staff, many of whom have become good friends over the years and, without exception, they have all been outstanding in their efforts to make our visits so memorable. We shall certainly continue to visit this delightful hotel for as long as we are able.
One of the features of OGH which we have always cherished is the wonderful and varied cuisine offered in both the Governor's Restaurant and the Brasserie, as well as the meals provided in the garden above the swimming pool. The present Olive Grove is a particular delight for outside eating. We have met so many members of staff, many of whom have become good friends over the years and, without exception, they have all been outstanding in their efforts to make our visits so memorable. We shall certainly continue to visit this delightful hotel for as long as we are able.
Source: tripadvisor.co.uk
In April 2009, Tm_06 said about Old Government House Hotel & Spa
We stayed there with my fiancée for a romantic escapade and being used to travel around the world in the first class hotels I have been sincerely very nicely surprised by the hotel. After a smooth transfer (15') from the airport (really easy to fly there and the flight we had from Gatwick was really nice) - the hotel can provide transfers - and a nice drive in this very green island, we arrived in the city center and at walking distance from the harbour, we stopped by this very nice historical building.
The hotel has started a redecoration program and indeed the new rooms are for me at 5 star level. Decoration in the public areas are of utmost good taste, elegant and refined.
Highly recommended for lovers of nice elegant boutique hotels. The view on Saint Peter port is really nice from the rooms, with a full view on the harbor and surrounding islands (Herm, Sark, Jersey ) and when weather is clear you can as well see France.
We had a 7 course surprise dinner at their gastronomic restaurant, headed by a talentuous French chef. Service was impeccable with Xavier who has been working in many Relais et Châteaux in the past.
This hotel has as well a very nice spa and outdoor facilities to include a lovely swimming pool which is heated at 20°C.
The afternoon tea is delicious and pastries are great.
What to tell you more ? Ask for Harry the Guest Relations Director he has been there for 34 years, he knows all about the island ! The deputy GM Michael is very nice as well.
The hotel has started a redecoration program and indeed the new rooms are for me at 5 star level. Decoration in the public areas are of utmost good taste, elegant and refined.
Highly recommended for lovers of nice elegant boutique hotels. The view on Saint Peter port is really nice from the rooms, with a full view on the harbor and surrounding islands (Herm, Sark, Jersey ) and when weather is clear you can as well see France.
We had a 7 course surprise dinner at their gastronomic restaurant, headed by a talentuous French chef. Service was impeccable with Xavier who has been working in many Relais et Châteaux in the past.
This hotel has as well a very nice spa and outdoor facilities to include a lovely swimming pool which is heated at 20°C.
The afternoon tea is delicious and pastries are great.
What to tell you more ? Ask for Harry the Guest Relations Director he has been there for 34 years, he knows all about the island ! The deputy GM Michael is very nice as well.
Source: tripadvisor.co.uk
In March 2016, Ann C said about Old Government House Hotel & Spa
We arrived very early and staff were preparing our room well in advance of the usual check in time. We were greeted by very friendly front-of-house staff and invited to take tea in the lounge whilst we waited. During our three night stay, we ate in the Brasserie, enjoyed Afternoon Tea, used the gym, sauna etc and had a spa treatment. The staff were proud of their hotel and nothing was too much trouble, willing to go above and beyond to ensure our stay was the best it could be. We highly recommend the OGH.
Source: tripadvisor.co.uk
In March 2016, CHR1515 said about Old Government House Hotel & Spa
The room was ok, but nothing special, I was expecting something larger and a bit more impressive for the money.
Breakfast was pretty small, and the service seemed to take forever.
I wanted this hotel to be amazing, but it didn't do anything to wow me.
Breakfast was pretty small, and the service seemed to take forever.
I wanted this hotel to be amazing, but it didn't do anything to wow me.
Source: tripadvisor.co.uk
In March 2016, lesnig said about Old Government House Hotel & Spa
A bit disappointed in our room initially but ignored the invetable initial attempt to up sell. The room was small and a bit cramped but had all the amenities expected...we thought. In evening we tried the TV and it wouldn't work, we went for a drink and the duty manager said he'd 'fixed it and left it on' should have realised that meant...I've fiddled with it and managed to get it going but it's not fixed...don't switch it off ...as you won't be able to turn it on again! The bed was very hard.
Anyway, the service was excellent, the food, cocktails etc were not cheap obviously, but again excellent.
Next evening same scenario with TV..we can't switch it on, the younger assistant manager also cannot switch it on (attempts require fiddling with a box in a cramped space behind tv.. which he knows, so clearly this is an ongoing issue)..this is not a 5 star room as it has a broken TV for a 3 night stay in somewhat rainy March, you get a working to in every basic hotel. For goodness sake OGH, buy an another telly for this room!!!
This member of staff sensibly and swiftly found us a different room, which had a TV (and more comfortable bed) but this was much more of a palaver than it would have been to move on our first night, which clearly should have been done.
So full marks to the young dark haired, very hard working, assistant who sorted us out but low marks for putting us in a poor room with broken TV when the hotel was not even that busy....
Apart from that faultless service and lovely food so have still scored service as excellent, and would recommend!
Anyway, the service was excellent, the food, cocktails etc were not cheap obviously, but again excellent.
Next evening same scenario with TV..we can't switch it on, the younger assistant manager also cannot switch it on (attempts require fiddling with a box in a cramped space behind tv.. which he knows, so clearly this is an ongoing issue)..this is not a 5 star room as it has a broken TV for a 3 night stay in somewhat rainy March, you get a working to in every basic hotel. For goodness sake OGH, buy an another telly for this room!!!
This member of staff sensibly and swiftly found us a different room, which had a TV (and more comfortable bed) but this was much more of a palaver than it would have been to move on our first night, which clearly should have been done.
So full marks to the young dark haired, very hard working, assistant who sorted us out but low marks for putting us in a poor room with broken TV when the hotel was not even that busy....
Apart from that faultless service and lovely food so have still scored service as excellent, and would recommend!
Source: tripadvisor.co.uk
In March 2016, PinkpersonHampshire said about Old Government House Hotel & Spa
We had a four day stay here, arrived early on Friday before the room was ready but were made welcome with a coffee. Hotel offered valet parking and made everything about our trip so easy. The room was beautiful - understated elegance. We ate at the restaurant on two nights as the food and service were wonderful. Also tried the spa which again was great. Would definitely go back.
Source: tripadvisor.co.uk