Local Reviews
In February 2016, debs1900 said about Old Government House Hotel & Spa
Well ! This is an amazing traditional hotel that oozes charm and sophistication and that almost has it all! fabulous rooms, great location, service, attention to detail, fantastic food, on site spa and the best reception staff ever, where nothing is too much trouble.
Stayed for one night and upgraded to a sea view room with a balcony and well worth every penny, what an amazing view! We had treatments in the spa and the service was spot on. We opted for dinner in the Brassiere and this was not disappointing as the food was to die for and I have to say I am extremely fussy, so my complements go to the excellent chef.
Overall a fabulous hotel which I have given five stars to, but be warned there is a down side as you need to pre book the restaurants and more specifically afternoon tea as they cater, it would seem at weekends mostly for outside cliental and therefore when you come down for a table you're pushed out of the comfortable lounge area, then out of the brassiere and eventually end up at the bar. Effectively from one room to another whilst they inform you that even though your hotel guests, you should of booked as they're are full up! You Walk past various areas with the tables beautifully set, with champagne glasses, all ready for tea and the most upsetting thing is there's hardly anyone at the tables, yet you're eventually found a little un-set table where you're made to feel very awkward and told that really you should've been there at all without a booking. Not really appropriate behaviour for a five star property that your a guest in and spent hundreds of pounds at the property in just the one night. Something I personally think that makes it all a little bit worse is that the gentleman serving us appeared to be in charge, so one would presume he was actually the restaurant manager and not a waiter so he should of known better!
Its a shame as if it was not for that I would of given the hotel perfect.
Stayed for one night and upgraded to a sea view room with a balcony and well worth every penny, what an amazing view! We had treatments in the spa and the service was spot on. We opted for dinner in the Brassiere and this was not disappointing as the food was to die for and I have to say I am extremely fussy, so my complements go to the excellent chef.
Overall a fabulous hotel which I have given five stars to, but be warned there is a down side as you need to pre book the restaurants and more specifically afternoon tea as they cater, it would seem at weekends mostly for outside cliental and therefore when you come down for a table you're pushed out of the comfortable lounge area, then out of the brassiere and eventually end up at the bar. Effectively from one room to another whilst they inform you that even though your hotel guests, you should of booked as they're are full up! You Walk past various areas with the tables beautifully set, with champagne glasses, all ready for tea and the most upsetting thing is there's hardly anyone at the tables, yet you're eventually found a little un-set table where you're made to feel very awkward and told that really you should've been there at all without a booking. Not really appropriate behaviour for a five star property that your a guest in and spent hundreds of pounds at the property in just the one night. Something I personally think that makes it all a little bit worse is that the gentleman serving us appeared to be in charge, so one would presume he was actually the restaurant manager and not a waiter so he should of known better!
Its a shame as if it was not for that I would of given the hotel perfect.
Source: tripadvisor.co.uk
In February 2016, swimcol said about Old Government House Hotel & Spa
I was fortunate enough to be invited to a conference event over the weekend and we were accommodated at the OGH Hotel. The hotel is only a short stroll from the harbour and high street.
From the moment of arrival to departure you are enveloped in 5 star luxury. The room had a lovely view of the green and can only be described as a suite. Access to the room on the third floor ( the hotel is rather a warren of levels and wings) however was only via multiple stairs so some bedrooms are not suitable for those with accessibility issues. My hale and hearty self however was not daunted and the upper wing was very quiet. The beds are super king size with lovely monogrammed cotton linen sheets. The bathrooms are generous however the water pressure in the shower could have been stronger. This is a niggle but a powerful shower adds to real 5 star luxury experience. Service quality was excellent particularly in the restaurant with a real warmth and generosity displayed to guests. Food was scrumptious and very fresh. As a regular hotel stayer I have no hesitation in giving this a 5 star but my only negative from the whole experience was the opening and closing times of the Gym and Spa on a Saturday and Sunday (9am-6pm). As a business user I would have liked to have done a workout either early or late and when I did go down at 5pm was constantly reminded about closure as being prior to 6pm to give time to undertake close down activities. On Sunday morning I had to go out for a run along the harbour as the Gym was not available which was lovely but it would have been even better if I could have had access to the spa after before breakfast. Opening times and the questionable need for full-time staffing supervision in the spa for guests and members at weekends may be an area to review in this 5 star hotel. Apart from that and a set of mislaid glasses in my room/restaurant I cannot praise this lovely hotel enough.
From the moment of arrival to departure you are enveloped in 5 star luxury. The room had a lovely view of the green and can only be described as a suite. Access to the room on the third floor ( the hotel is rather a warren of levels and wings) however was only via multiple stairs so some bedrooms are not suitable for those with accessibility issues. My hale and hearty self however was not daunted and the upper wing was very quiet. The beds are super king size with lovely monogrammed cotton linen sheets. The bathrooms are generous however the water pressure in the shower could have been stronger. This is a niggle but a powerful shower adds to real 5 star luxury experience. Service quality was excellent particularly in the restaurant with a real warmth and generosity displayed to guests. Food was scrumptious and very fresh. As a regular hotel stayer I have no hesitation in giving this a 5 star but my only negative from the whole experience was the opening and closing times of the Gym and Spa on a Saturday and Sunday (9am-6pm). As a business user I would have liked to have done a workout either early or late and when I did go down at 5pm was constantly reminded about closure as being prior to 6pm to give time to undertake close down activities. On Sunday morning I had to go out for a run along the harbour as the Gym was not available which was lovely but it would have been even better if I could have had access to the spa after before breakfast. Opening times and the questionable need for full-time staffing supervision in the spa for guests and members at weekends may be an area to review in this 5 star hotel. Apart from that and a set of mislaid glasses in my room/restaurant I cannot praise this lovely hotel enough.
Source: tripadvisor.co.uk
In February 2016, karenY1351OF said about Old Government House Hotel & Spa
The new head chef Simon Mackenzie has made strides to put the OGH restaurant back on the map. We were treated to a true gastronomic feast when we visited and the chef even came to introduce himself to our guest
Gone are the horrid pink and green tablecloths and replaced with white linen ..... a small change but it now has a fresh look and the restaurant is undergoing some other changes soon so that should be nice
The service was great, the food was fantastic and our guest was extremely impressed with the choice of menu .... which we left to the chef so each course was a surprise
You will not be disappointed but best to book as it was pretty busy ..... and on a school night too!!!
Well done Simon.
Gone are the horrid pink and green tablecloths and replaced with white linen ..... a small change but it now has a fresh look and the restaurant is undergoing some other changes soon so that should be nice
The service was great, the food was fantastic and our guest was extremely impressed with the choice of menu .... which we left to the chef so each course was a surprise
You will not be disappointed but best to book as it was pretty busy ..... and on a school night too!!!
Well done Simon.
Source: tripadvisor.co.uk
In February 2016, Rodney B said about Old Government House Hotel & Spa
Visited the hotel twice for drinks. Harry's Bar is the place to be. A good view looking out over St Peter Port. An excellent offer of wines,spirits and other beverages.The drinks are served in quality glass ware by attentive but not intrusive staff with the drinks accompanied by nibbles that you don't see in too many places. The furnishings are comfortable and add to the over all enjoyment. The hotel was having refurbishments but there was no obvious discomfort
Source: tripadvisor.co.uk
In February 2016, Richard B said about Old Government House Hotel & Spa
The old country manor feeling in the heart of St. Peter Port is attractive but the real plus for me is the personal touch from each and every team member! They are polite, friendly, helpful and they really care. I'm sure they get good training but they all have natural ability and are genuinely great people. The food and wine (I always stick with the Finlayson's) is fantastic with a great choice of starters, mains and deserts (the honeycomb ice-cream a personal favourite). The rooms are large, extremely comfortable and top quality beds and bedding ensuring a dreamy sleep. Great gym too. Currently in a sister hotel in London (Chesterfield in Mayfair) and like the OGH and the Duke of Richmond in Guernsey, the service is perfect and a reflection on how well the Red Carnation group choose great people across their locations! Thank you.
Source: tripadvisor.co.uk
In March 2016, John S said about Old Government House Hotel & Spa
I use they hotel regularly for business; it works well. The food (breakfast) is excellent, the staff pleasant and the rooms - if not the largest in the business - are very well appointed and full of charm. I like the place because it combines a sense of history with the practicalities of 21st business life.
Source: tripadvisor.co.uk
In March 2016, Nicola MK said about Old Government House Hotel & Spa
I travelled back to Guernsey for a long overdue reunion with my very good friends. I decided to book my friend and I into OGH as this place held a certain nostalgia for us. Upon arrival the room was not ready, it was mid morning so I was surprised, but I took a seat as requested, I was pretty much the only patron and no one came to offer me a drink or give me an update on the room. I had to chase several times for either, one of the biggest challenges was to find someone.
The room was ok but not the standard I would expect. I used the spa which was good, the lady who did my treatments was very good. The service we had from their long serving head of customer relations was excellent as we always remembered. It was tennerfest (an excellent time to sample the delicious fayre that the island has to offer) the menu offered by OGH was rather below par, particularly when compared to the other exciting menus on offer across the island.
I must admit that breakfast was excellent and some of the staff, those who typically had worked on cruise ships prior to taking the position, performed well.
The location is really great, being a short walk from the hotel into St Peter Port. The grounds are beautiful and on a summers day sitting outside is simply marvellous.
Red Carnation have really done nothing to enhance this property and if anything the soul of the place seems to have been a casualty of their renovation. I'll be returning to Guernsey but sadly not to the OGH.
The room was ok but not the standard I would expect. I used the spa which was good, the lady who did my treatments was very good. The service we had from their long serving head of customer relations was excellent as we always remembered. It was tennerfest (an excellent time to sample the delicious fayre that the island has to offer) the menu offered by OGH was rather below par, particularly when compared to the other exciting menus on offer across the island.
I must admit that breakfast was excellent and some of the staff, those who typically had worked on cruise ships prior to taking the position, performed well.
The location is really great, being a short walk from the hotel into St Peter Port. The grounds are beautiful and on a summers day sitting outside is simply marvellous.
Red Carnation have really done nothing to enhance this property and if anything the soul of the place seems to have been a casualty of their renovation. I'll be returning to Guernsey but sadly not to the OGH.
Source: tripadvisor.co.uk
In March 2016, JEAN-GABRIEL said about Old Government House Hotel & Spa
Charming room. before the trip the staff asked me what i w would need in the room, neck support pillow, etc + an executive car transfer from the airport. dedicated staff help me to find my place of meeting arranging taxi for me, suggesting places to visit. here you are not a room number! i forgot the cable of my computer's hard disk and they kindly mail it to my home.
Source: tripadvisor.co.uk
In January 2019, Graeme Chinery said about The Bass and Lobster
Worthy of a recommendation. We both had great meals, something a little different from the norm. It was the first I'd been and I'll be booking a table again soon
Source: google.com
In January 2019, Michael Caffrey said about The Bass and Lobster
Tasty food great service.
Source: google.com