Local Reviews
In August 2009, NewlywedSurrey said about Old Government House Hotel & Spa
For our honeymoon, we decided on a Channel Islands break with 5 nights on Jersey and 5 on Guernsey. We booked our 5 night stay at the OGH online but this was followed up with a telephone call. We were delighted to be told that as we were staying 5 nights we were entitled to the 'Romantic break' which meant a fabulous room for a very reasonable price. Our deal included a bottle of champagne on arrival (a very nice welcome indeed) which we enjoyed on the balcony attached to our room; also included was a three course meal in the Brasserie - we only paid for the drinks - and a champagne breakfast which was brought to our room to enjoy. We really did feel pampered. I forgot to mention there was also a box of delicious handmade chocolates from Sark in the room which didn't last long once opened!
We found our whole experience at OGH to be a pleasure. Nothing was too much to ask and when we had a problem with a leaky ceiling in the bathroom we were immediately offered an alternative room until repairs were made. As it was, we loved our room so much we put up with a few drips until it was sorted out! The manager made the effort to seek us out and check we were happy with the situation which we were impressed with.
All the meals we enjoyed at the hotel were delicious. My husband is a little fussy about what he will and won't eat but found plenty to enjoy on the Brasserie menu. The breakfast was very good although we did have to wait for a little while for the cooked items when it was busy. (They do say on the menu to let them know if you are in a rush so perhaps they might provide a speedier service when needed).
Overall, the OGH provided a perfect base for a relaxing end to our honeymoon. Having stayed in a very modern hotel in Jersey which had a real 'buzz' to it, the OGH was a great contrast with its history and more relaxed feel. We didn't want to leave and we will definitely go back!
We found our whole experience at OGH to be a pleasure. Nothing was too much to ask and when we had a problem with a leaky ceiling in the bathroom we were immediately offered an alternative room until repairs were made. As it was, we loved our room so much we put up with a few drips until it was sorted out! The manager made the effort to seek us out and check we were happy with the situation which we were impressed with.
All the meals we enjoyed at the hotel were delicious. My husband is a little fussy about what he will and won't eat but found plenty to enjoy on the Brasserie menu. The breakfast was very good although we did have to wait for a little while for the cooked items when it was busy. (They do say on the menu to let them know if you are in a rush so perhaps they might provide a speedier service when needed).
Overall, the OGH provided a perfect base for a relaxing end to our honeymoon. Having stayed in a very modern hotel in Jersey which had a real 'buzz' to it, the OGH was a great contrast with its history and more relaxed feel. We didn't want to leave and we will definitely go back!
Source: tripadvisor.co.uk
In August 2009, MazSolihull said about Old Government House Hotel & Spa
If all hotels were like this one tripadvisor would be out of business.
We couldn't fault it. The service, food, staff , everything was superb. We had a king bed sea view which was spotless. All the linen, towels etc were 1st class. The management presented us with champagne and fruit on our anniversary which was a wonderful gesture. We ate 2 nights in the brasserie and the food was very good, 1 night in the Governors restaurant sampling the 7 course degustation meal which couldn't be faulted. The breakfast also was very good.
If we ever go back we wouldn't hesitate in staying again at this wonderful hotel.
We couldn't fault it. The service, food, staff , everything was superb. We had a king bed sea view which was spotless. All the linen, towels etc were 1st class. The management presented us with champagne and fruit on our anniversary which was a wonderful gesture. We ate 2 nights in the brasserie and the food was very good, 1 night in the Governors restaurant sampling the 7 course degustation meal which couldn't be faulted. The breakfast also was very good.
If we ever go back we wouldn't hesitate in staying again at this wonderful hotel.
Source: tripadvisor.co.uk
In August 2009, CamilleWiltshire said about Old Government House Hotel & Spa
Fabulous stay from the airport pick up to drop off. Beautifully refurbished public rooms and our bedroom was very tasteful with gorgeous Occitane toiletries and pool view.
The gourmet experience dinner was superb and the breakfast excellent; the afternoon tea was also a real treat.
Staff were friendly and helpful without being intrusive.
A rare occasion when expectations were not only met but exceeded.
The gourmet experience dinner was superb and the breakfast excellent; the afternoon tea was also a real treat.
Staff were friendly and helpful without being intrusive.
A rare occasion when expectations were not only met but exceeded.
Source: tripadvisor.co.uk
In September 2009, Pam Daws said about Old Government House Hotel & Spa
We recently stayed in the Old Government House Hotel, recommended to us by a friend. From arriving to leaving the staff were very amiable and eager to please. A car parking facitlity was availble at no extra cost and our stay was made enjoyable by the relaxed and friendly atmosphere. The room itself, which although there was no sea view, was pleasant, clean and catered for all needs including an umbrella! The bistro was light and airy with views of the port whereas the restaurant was more intimate with fewer tables. The only down side was the temperature in the restaurant, this was a little on the warm side and would have been better for diners if the air con was on, even if only for a short time.
Although we didn't swim in the pool, the area looked clean and inviting as was the remainder of the gardens with places to sit and enjoy the view or have a drink.
In summary, the hotel is ideal for a comfortable and central stay in Guernsey with friendly staff who want to make your stay memorable.
Although we didn't swim in the pool, the area looked clean and inviting as was the remainder of the gardens with places to sit and enjoy the view or have a drink.
In summary, the hotel is ideal for a comfortable and central stay in Guernsey with friendly staff who want to make your stay memorable.
Source: tripadvisor.co.uk
In September 2009, OPAOPA12345 said about Old Government House Hotel & Spa
We have spent 5 days in the hotel. The hotel itself was ok although I would not stay there again. It was reasonably clean but the staff was mostly unhappy looking and not very friendly. The reception did not seem to know anything in St Peter's Port which is very strange considering the size of the place and had to call the taxi company to find out where some of the major streets were. The bistro is a different story. Almost all of the staff looked and served like it was there first day in the business. We had breakfast there every morning and every time they would forget toast, coffee, black pudding in the English breakfast etc. We heard at least one complaint from other people every morning. It was even worse at dinner time. We tried to dine there once and that was more than enough to realize that the place was quite bad. I ordered lobster and avocado salad which was about 13 pounds and there was no avocado there. They only told me about this after I asked where avocado was. After another 10 min of waiting I was informed that they didn't have one. Another unpleasant thing was staff's judging comments on clients' food choice; also, we had to ask for milk for our coffee several times and to wait for it for about 10 min; etc. Generally, the bistro was not a pleasant place to be because of the staff. They did have a new bistro manager who had only just started and was at least making an effort to chat with people so things might improve. All in all, I guess the major problem we had with the hotel and the bistro was the staff and their skills (or a lack thereof in most cases).
Source: tripadvisor.co.uk
In September 2009, Lavorrick said about Old Government House Hotel & Spa
Hotel is in a prime position on Guernsey, the staff are lovely, very helpful and always cheerful. Partially disabled friendly, disabled not able to have access to pool area or Spa.
Food excellent, great Chef.
Food excellent, great Chef.
Source: tripadvisor.co.uk
In October 2009, TrophyCollector said about Old Government House Hotel & Spa
At a special rate of ca. € 170 including breakfast and dinner (off season) I received excellent value. The hotel is an intimate gem in the center of Guernsey, exuding old world charm with a typical British note. The service was very good (pre-arrival and post-stay questionnaires by e-mail), the food also (for British standards). With some outside heaters and blankets provided in the garden restaurant, even cigar smokers would find a perfect environment.
Source: tripadvisor.co.uk
In November 2009, swiss9 said about Old Government House Hotel & Spa
Me & my family were visiting the Channel Islands & we were recommended this hotel by some friends, very good hotel we were very impressed with it all it is not the cheapest but it was worth it...... the staff were friendly & the hotel was very clean..... we will come back
Source: tripadvisor.co.uk
In November 2009, chartseven said about Old Government House Hotel & Spa
Excellent service from staff. Helpful but unobtrusive. Room well furnished with comfortable beds and good views over the harbour to Herm and Sark. The Governors restaurant was really excellent - food of very good quality. We were celebrating our wedding anniversary and the hotel provided complimentary champagne.
Source: tripadvisor.co.uk
In November 2009, Bob1949 said about Old Government House Hotel & Spa
I booked one night at The Old Government House as I had to go to Guernsey on business. The cheapest I could find for a standard room with breakfast was £125 so went with it. On arrival we were taken to our room which was pokey and certainly not what I expected for the night. I looked at an upgraded room for an extra £50 a night which was somewhat better but ended up paying an additional £70 for a decent room - at this time of year in Guernsey when the hotel had 12 rooms empty was on the excessive side. The location of the hotel is very good being just a five minute walk from the town centre of St Peter Port. Parking is not so good as there is a small car park at the back of the hotel which they say is valet parking but it was easier to park it myself. The public rooms are very nice, elegant and inviting and a glass of wine was reasonable at £4 or £16 a bottle. Breakfast was excellent and served in a nice conservatory. Check in was a dither and as I wanted to change my room it took about 10 minutes to find one available. The young Concierge was charming and really put himself out to help. The staff overall were very obliging and attentive. The upgraded room we had was spacious with a very large bed and lots of wardrobe space but strangely enough no shelves. There are tea/coffee making facilities and they will provide fresh milk free of charge. The bathroom was not so great and had a very small shower cubicle and looked more dated that the bedroom itself - possibly a cheap makeover when the bedroom was decorated. There was no fridge in the room and annoyingly for a 4* hotel, no in room safe. There is free internet access through the television but it was not the easiest to use. All in all, it was a pleasant overnight stay in a very nice hotel but on the expensive side for what it is. A colleague of mine stayed at the St. Pierre Park which is newly refurbished and he got a double room including breakfast and car hire for just over £80. We called in there for a coffee and it is very smart indeed so on reflection , I think he got the better deal and I would try the St. Pierre Park if I have to return to Guernsey.
Source: tripadvisor.co.uk