Local Reviews
In July 2016, maarten85pauw said about Old Government House Hotel & Spa
My wife and I have stayed here more than once and had a great experience every time.
We therefore decided to have our wedding reception here and everything was just perfect.
Our guests were very well looked after and had a lovely stay.
Very helpful staff and great food, special thanks to Harry and Sam for looking after us so well.
We therefore decided to have our wedding reception here and everything was just perfect.
Our guests were very well looked after and had a lovely stay.
Very helpful staff and great food, special thanks to Harry and Sam for looking after us so well.
Source: tripadvisor.co.uk
In July 2016, Stevebmw123d said about Old Government House Hotel & Spa
We were so impressed with the staff at this hotel. They were so friendly, helpful and polite. Breakfast was fantastic and the room was very comfortable.
One tip if you are arriving by car - simply park outside the front door and let the staff valet park your car in their very tight car park!
One tip if you are arriving by car - simply park outside the front door and let the staff valet park your car in their very tight car park!
Source: tripadvisor.co.uk
In July 2016, GoodQueenBess9 said about Old Government House Hotel & Spa
We took my son to OGH, along with my elderly in-laws, to celebrate his 11th birthday. The staff treated us like visiting royalty - along with appeltise 'champagne' in a proper flute for the young man and an excellent vintage for the grown-ups. The cakes and scones were divine and the selection of teas impeccable. Even the posturing seagull on the roof added to the joy of the afternoon! It was an experience that we will never forget. Thank you!
Source: tripadvisor.co.uk
In July 2016, jameslindsey88 said about Old Government House Hotel & Spa
Three of us visited the Spa at OGH for the day. We were all in agreement that the treatments we received were the best we had experienced. I had a 60min full body massage and 50min facial, it was magical and I left the treatment room feeling fantastic. We then had use of the hotel facilities, we sat by the pool and had a cocktail and snacks. It's a beautiful place and the bill for the day was great value for the quality we received.
Source: tripadvisor.co.uk
In July 2016, heatherBarratt said about Old Government House Hotel & Spa
We stayed at the OGH to celebrate my Mother in Law's 80th birthday.
The rooms were spotless, in fact I can honestly say there is no room for improvement where cleanliness is concerned across the whole hotel, so full marks to the house keeping team.
Nothing was too much trouble for the Concierge team, helpful, polite and accommodating. They went to the harbour to buy tickets for the ferry to Sark on our behalf, carried bags, called cabs and gave us great advice.
Where the hotel excelled was with the waiting staff. We asked the hotel to help us with a birthday cake and balloon for my mother in law's 80th birthday and they really delivered. They made the most fantastic cake - which they customised. Delivered at Breakfast, as we'd requested, the staff led by Daniel surprised us all by singing 'Happy Birthday' much to the birthday girl's delight.
Daniel then proceeded to make us all feel special through out our stay, something we really appreciated.
Could there be any improvements? Yes, the reservation team could be clearer about which floors the lift services. Access is not easy for elderly people for all floors and I'd have preferred rooms with access from the lift, something I thought we'd booked.
As someone with limited mobility, hand rails you can get your whole hand around are safer and the hand rails for the swimming pool ladder/steps are not quite higher enough to make access easy.
That said. Would we stay again? In a heartbeat. Did we have a fabulous time? Yes we did. Did the service exceed our expectations? Absolutely.
We were nervous about being away with an 80 year and an 84 year old. But the service, little details such as the turn down service, treats on your pillows, cleanliness and most importantly the staff made this a holiday of a life time, and for that we're forever grateful X
The rooms were spotless, in fact I can honestly say there is no room for improvement where cleanliness is concerned across the whole hotel, so full marks to the house keeping team.
Nothing was too much trouble for the Concierge team, helpful, polite and accommodating. They went to the harbour to buy tickets for the ferry to Sark on our behalf, carried bags, called cabs and gave us great advice.
Where the hotel excelled was with the waiting staff. We asked the hotel to help us with a birthday cake and balloon for my mother in law's 80th birthday and they really delivered. They made the most fantastic cake - which they customised. Delivered at Breakfast, as we'd requested, the staff led by Daniel surprised us all by singing 'Happy Birthday' much to the birthday girl's delight.
Daniel then proceeded to make us all feel special through out our stay, something we really appreciated.
Could there be any improvements? Yes, the reservation team could be clearer about which floors the lift services. Access is not easy for elderly people for all floors and I'd have preferred rooms with access from the lift, something I thought we'd booked.
As someone with limited mobility, hand rails you can get your whole hand around are safer and the hand rails for the swimming pool ladder/steps are not quite higher enough to make access easy.
That said. Would we stay again? In a heartbeat. Did we have a fabulous time? Yes we did. Did the service exceed our expectations? Absolutely.
We were nervous about being away with an 80 year and an 84 year old. But the service, little details such as the turn down service, treats on your pillows, cleanliness and most importantly the staff made this a holiday of a life time, and for that we're forever grateful X
Source: tripadvisor.co.uk
In March 2018, Dave P said about Old Government House Hotel & Spa
Got there when it was snowing! Room excellent as was service, especially in dining room. Very close to main town area and to walk to Castle. Good wine selection. Best hotel in Guernsey. Valet parking useful if you have car. Hint: hire the smallest car you can. Roads are very narrow. Driving on the sidewalk allowed!
Source: tripadvisor.co.uk
In March 2018, Pauline B said about Old Government House Hotel & Spa
. Yes it was super comfortable with great facilities and a superb location, but what really stood out for us was the impeccable friendly and helpful service we received – everyone worked hard to ensure our stay was superlative.
Source: tripadvisor.co.uk
In April 2018, stanfran2 said about Old Government House Hotel & Spa
Hotel good, staff & service excellent but surely it is unacceptable for any h let alone the only 5 star hotel in Guernsey, to allow a large dog to recline on the dining room floor within a few feet of diners and to allow him to be fed and watered(noisily) from a large bowl situated on the carpet. This happened at dinner and breakfast during our stay 28-31 March 2018.
Source: tripadvisor.co.uk
In April 2018, peter m said about Old Government House Hotel & Spa
We recently returned for our forth visit and found the service ' top drawer '.From the moment we arrived until we departed,the team could nt do enough for us.It was nice to see Gareth and Harry, as well as a host of new faces,help maintain the experience,their attention to service was exemplary.We were located on the first floor,stairs and lift available.The room was nice,very clean and tidy.Plenty of tea and coffee with fresh fruit on arrival.Excellent choice for breakfast.We dined on three occasions and must say the ' beef blade' was to ' die for'.But the icing on the cake ( excuse the pun)was my wife having a diabetic dessert,
We find in many hotels they rarely cater for this condition.The chef at OGH made a beautiful strawberry flan and a wonderful pannacotta,sugar free dessert.If its not on the menu,you only have to ask.The hotel is in a great location( two minutes walking) to St Peter Port.The hotel also organised a taxi tour of the island,which we found very interesting which lasted two hours,Well worth it.My wife had a ' Hot Stone Massage'
in the Spa on the day of our arrival.'Brilliant experience,one hour of absolute bliss!.'Never had one before, but on the list for our next return!
It you want great service,great food and a great experience, the O.G.H. is the place to go.
We find in many hotels they rarely cater for this condition.The chef at OGH made a beautiful strawberry flan and a wonderful pannacotta,sugar free dessert.If its not on the menu,you only have to ask.The hotel is in a great location( two minutes walking) to St Peter Port.The hotel also organised a taxi tour of the island,which we found very interesting which lasted two hours,Well worth it.My wife had a ' Hot Stone Massage'
in the Spa on the day of our arrival.'Brilliant experience,one hour of absolute bliss!.'Never had one before, but on the list for our next return!
It you want great service,great food and a great experience, the O.G.H. is the place to go.
Source: tripadvisor.co.uk
In April 2018, MattU899 said about Old Government House Hotel & Spa
We booked to stay in the Old Government House hotel over Easter weekend. This is a lovely building and does a good job of feeling like a grand old hotel. Feels very luxurious and the restaurants an bar areas a beautiful. Our room was comfortable if a little small. It was the standard room and it was filled with quality furniture but that furniture made it feel a bit cramped. The bathroom was also a bit too small. We had a nosey in a suite room which looked perfect.
The location of the hotel is ideal for the town centre.
The location of the hotel is ideal for the town centre.
Source: tripadvisor.co.uk