Local Reviews
In July 2010, louisethegenie said about Duke of Richmond Hotel
I took my partner to Guernsey for a surprise birthday weekend away. After reading the reviews on tripadvisor and speaking to a friend who'd lived on Guernsey I decided to book 2 nights at The Duke of Richmond Hotel in St Peter Port. I'm very glad I made the choice. I found the staff extremely polite and helpful. On arrival we were told that we could check into our room early and that we could upgrade to a superior room for a grand total of £20 for the 2 nights we were staying. We were invited to look at the superior room and it was bigger and had a nicer bathroom so we happily paid the £20 as we considered it a bargain! The room was spacious and clean with a good size plasma screen TV.
The location of the hotel is very good for walking to and from St Peter Port. It is at the top of a steep hill though. We like walking and we didn't mind the hill at all but I think that some people may struggle a little with it.
The breakfast buffet along with menu choices is excellent and the portions that came from the kitchen were very generous. The breakfast staff were always attentive and friendly. We didn't eat in the restaurant as we didn't have time but the menu looked good. There is a nice bar and terrace where you can relax and have cocktails. We enjoyed sitting outside in the sunshine. We also made use of the outdoor swimming pool which was well maintained and kept at a nice temperature.
Some of the decor in the hotel is a little dated but it isn't shabby and that certainly didn't bother us. In fact, it is probably part of the hotel's charm.
I would certainly go back to this hotel in the future.
The location of the hotel is very good for walking to and from St Peter Port. It is at the top of a steep hill though. We like walking and we didn't mind the hill at all but I think that some people may struggle a little with it.
The breakfast buffet along with menu choices is excellent and the portions that came from the kitchen were very generous. The breakfast staff were always attentive and friendly. We didn't eat in the restaurant as we didn't have time but the menu looked good. There is a nice bar and terrace where you can relax and have cocktails. We enjoyed sitting outside in the sunshine. We also made use of the outdoor swimming pool which was well maintained and kept at a nice temperature.
Some of the decor in the hotel is a little dated but it isn't shabby and that certainly didn't bother us. In fact, it is probably part of the hotel's charm.
I would certainly go back to this hotel in the future.
Source: tripadvisor.co.uk
In May 2014, hamgj123 said about Duke of Richmond Hotel
I only stayed at this hotel for one night and by the end, I wished I was staying for longer. All of the staff were extremely friendly when we checked in and they provided complimentary iced tea at the desk.
Our room was fantastic. There were no faults. We stayed in room 410 and I would 100% recommend it. It had an amazing view of the town and it was so spacious.
Although we didn't have dinner at the hotel, we had drinks at the leopard bar. All of the bar staff were so friendly and made great cocktails.
Breakfast was also amazing. There was a small buffet for cold dishes such as fruits and cereals. Then you were given a menu of all of the hot dishes provided.
I would thoroughly recommend this hotel for anyone, even it is just for one night. Everyone is so welcoming and even the other guests are friendly. It is in a great location and I would definitely return in the future.
Our room was fantastic. There were no faults. We stayed in room 410 and I would 100% recommend it. It had an amazing view of the town and it was so spacious.
Although we didn't have dinner at the hotel, we had drinks at the leopard bar. All of the bar staff were so friendly and made great cocktails.
Breakfast was also amazing. There was a small buffet for cold dishes such as fruits and cereals. Then you were given a menu of all of the hot dishes provided.
I would thoroughly recommend this hotel for anyone, even it is just for one night. Everyone is so welcoming and even the other guests are friendly. It is in a great location and I would definitely return in the future.
Source: tripadvisor.co.uk
In May 2014, SherrieTrifle said about Duke of Richmond Hotel
I stayed here for two nights over the weekend and would thoroughly recommend it. The room was clean and comfortable with a robe, slippers and complimentary toiletries, coffee and water. Breakfast was very good, and afternoon tea was delicious. Best of all were the staff - welcoming, friendly and happy to help.
Source: tripadvisor.co.uk
In May 2014, Angela P said about Duke of Richmond Hotel
Have just returned from spending four wonderful nights at the Duke of Richmond Hotel. It was such a warm welcome on arrival, and this continued throughout our stay. All the staff were friendly and attentive, and nothing was too much trouble. The room was fantastic, with a view over St Peter Port. All the meals were excellent, and it was a real treat to be able to watch the chefs cooking..such professionalism under such pressure. Our anniversary was highlighted by the hotel with champagne and a delightful chocolate platter. Such a surprise, but most gratefully received. We felt very spoilt from start to finish, but I have to say this was thanks to all the staff who made us feel so welcome. Always referring to us by name, and always happy to help. The little things that make such a difference and make you want to return time and again! We have stayed in many hotels throughout the world, but this was certainly the most memorable for all the right reasons. Will definitely be trying some of the other hotels in the Red Carnation portfolio. Once again, many thanks for a fantastic time. I will certainly never forget my silver wedding anniversary.Thank you!!
Source: tripadvisor.co.uk
In May 2014, Dermott D said about Duke of Richmond Hotel
There are so many times that I fully intend to write a review after a good experience in a hotel and restaurant but never get around to it. On this occasion however the staff and overall stay were so exceptional I really do have to take the time to say what a wonderful time we all had on our recent stay. My wife and I decided to take advantage of the great weather and as previous visitors of Guernsey we decided to pop over with a couple of friends. All four of us could not have been more impressed with the amazing service from everyone in this beautiful hotel. We have stayed in other hotels on the island but this was by far the best. The room with its sea view and balcony overlooking the sea was amazing (well worth paying the little extra), the bar and restaurant were warm and welcoming. The food was amazing and the glass walls allowing you to see the chefs preparing the meals was a nice touch. The sunny terrace where we all enjoyed the most delicious afternoon tea was a real pleasure. A special mention to the lovely Carmen in the bar who 'makes the best mojitos in the world' (according to my wife). Many of the other guests were equally impressed by her cocktail making skills.She even took the time to give us all a spontaneous cocktail making class where we happily experimented with different drinks. I look forward to going back!!
Source: tripadvisor.co.uk
In May 2014, DodgyDrew said about Duke of Richmond Hotel
My wife and I spent three nights over our 42 second wedding anniversary here and have to say we were very impressed. The food was excellent and the staff were fautless. We thoroughly enjoyed our stay and left the Island with wonderful memories.
Source: tripadvisor.co.uk
In March 2015, DiscoDaz76 said about Duke of Richmond Hotel
I have just returned from my first visit trip to the Channel Islands where I stayed at the Duke of Richmond hotel in St Peters Port in Guernsey. Upon arrival I was greeted by Rachel on reception who informed me that I had been upgraded to a suite for my stay.There was a private function going on that evening with a lot of people around.Aaron showed me to my room and took me through the switches etc.I would see Aaron on several occasions during my stay as he arranged taxis for me and ensured that everything was meeting my expectations.Aftet settling into my suite I went down to the bar area were I was greeted by Lukas who advised me of things to do on the island and the best places to eat.After my initial meeting with these three members of staff I would always be greeted by name when I saw them.The following morning I went down for breakfast where I was greeted by Olga. Olga would ensure that I had a good breakfast and that everything was going well with my staff.Olga also took the time to ask whether the private function had been too noisy the night before. All these little touches made for an excellent stay.I would thoroughly recommend this hotel as their standards and attention to detail is second to none.Keep up the excellent work.
Source: tripadvisor.co.uk
In March 2015, Swale64 said about Duke of Richmond Hotel
We have just thoroughly enjoyed a few days in the Duke of Richmond in Guernsey during which we took the opportunity to dine at the other and nearby Red Carnation hotel, the Old Government House.
We were totally impressed by both hotels and, now that we are aware of their other hotels and activities around the world, we will begin future vacation searches by starting with the Red Carnation website.
We were delighted by the quality of all aspects of our stay and by the very clear commitment of all members of staff to the provision of excellent customer service.
I congratulate Red Carnation on achieving such a great sense of loyalty and pride in their employees. It was most refreshing and enjoyable to witness this
Nothing was too much trouble and when we had early morning flight problems, the D of Y welcomed us back for a late checkout and breakfast which saved us from sitting in an uncomfortable airport coffee bar for 10 hours..
Will we return?
Yes and soon
We were totally impressed by both hotels and, now that we are aware of their other hotels and activities around the world, we will begin future vacation searches by starting with the Red Carnation website.
We were delighted by the quality of all aspects of our stay and by the very clear commitment of all members of staff to the provision of excellent customer service.
I congratulate Red Carnation on achieving such a great sense of loyalty and pride in their employees. It was most refreshing and enjoyable to witness this
Nothing was too much trouble and when we had early morning flight problems, the D of Y welcomed us back for a late checkout and breakfast which saved us from sitting in an uncomfortable airport coffee bar for 10 hours..
Will we return?
Yes and soon
Source: tripadvisor.co.uk
In March 2015, Frank B said about Duke of Richmond Hotel
My stay was a last minute choice due to condor ferry crashing and having transport over to Jersey. Upon arrival all staff were extremely helpful and friendly, the hotel accommodated for my labrador by providing a dog bed/bowl and even food. I don't know what I would of done without all the help. The receptionist Lauren went above and beyond duty throughout my stay and was made to feel right at home.
Source: tripadvisor.co.uk
In March 2015, Nigel C said about Duke of Richmond Hotel
We have just experienced a terrific evening at the Duke of Richmond - Cocktail Masterclass followed by Dinner.
8 of us went to celebrate a friend’s Birthday and it couldn’t have gone better.
Orlando and his staff spoiled us rotten and the Bartender guided each of us with the Cocktail of our Choice….
which we were forced to drink - no arguments there.
It’s a fun evening and I can highly recommend it for a Special Night Out. The food, as always, excellent.
8 of us went to celebrate a friend’s Birthday and it couldn’t have gone better.
Orlando and his staff spoiled us rotten and the Bartender guided each of us with the Cocktail of our Choice….
which we were forced to drink - no arguments there.
It’s a fun evening and I can highly recommend it for a Special Night Out. The food, as always, excellent.
Source: tripadvisor.co.uk