Local Reviews
In February 2019, rivemark said about Old Government House Hotel & Spa
Fantastic staff couldn’t fault them
Great head Chef Robert would like to thank you and all the staff for looking after my self and friend
The food was excellent the spar was fantastic
Once again thank you to all for the great hospitality
Great head Chef Robert would like to thank you and all the staff for looking after my self and friend
The food was excellent the spar was fantastic
Once again thank you to all for the great hospitality
Source: tripadvisor.co.uk
In February 2019, Paul H said about Old Government House Hotel & Spa
I stayed at this hotel due to a mix-up whereby the hotel I usually stay at decided to shut for four months and not tell me! None the less, they paid for me to stay at OGH so the initial anger dissipated quickly!
I cannot stress how friendly the staff are from the ladies on reception, Andrew the concierge, the bar staff and restaurant staff.
The best Manhattan cocktail I’ve had in a long while and the food was really, really good. Aside from this, a fantastic range of gins and brandies (my personal favourite).
To see a hotel so busy in the off-season that, to me, speaks volumes.
Would thoroughly recommend staying at OGH if you have the chance to spend a few days in Guernsey, whatever the time of year.
I cannot stress how friendly the staff are from the ladies on reception, Andrew the concierge, the bar staff and restaurant staff.
The best Manhattan cocktail I’ve had in a long while and the food was really, really good. Aside from this, a fantastic range of gins and brandies (my personal favourite).
To see a hotel so busy in the off-season that, to me, speaks volumes.
Would thoroughly recommend staying at OGH if you have the chance to spend a few days in Guernsey, whatever the time of year.
Source: tripadvisor.co.uk
In February 2019, Jasmine L said about Old Government House Hotel & Spa
Took my mother for birthday Sunday lunch, we really enjoyed the live Jazz, not too intrusive excellent band. Lunch was delicious, as I would expect at £35 per head, wine and drinks prices are definitely 5 star! The sevice wasn't the best but all the staff friendly and beautifully smart, which was more than could be said for some of the guests! What a shame there is no dress code, it is such a beautiful hotel.
Source: tripadvisor.co.uk
In May 2019, liz B said about Old Government House Hotel & Spa
Excellent Hotel could not fault it ,the food the facilities and in particular the staff nothing was to much trouble .
Nelly on reception was such a lovely girl who’s smile lit up the room and so very helpful booking our trip to Sark and the museum
Nelly on reception was such a lovely girl who’s smile lit up the room and so very helpful booking our trip to Sark and the museum
Source: tripadvisor.co.uk
In May 2019, Simon P said about Old Government House Hotel & Spa
Weekend away to celebrate our first wedding anniversary.
Staff are super efficient and friendly and made us feel very welcome on arrival. Room was comfortable rather than spectacular (our room did not have harbour views) and could do with some updating. That said for two nights, really nothing to complain about.
The hotel has charm, some great restaurants (we ate elsewhere but the reviews are good) and serves an amazing afternoon tea, If weather permits, have your afternoon tea on the terrace overlooking the harbour.
Amenities include a spa, gym and an outdoor pool.
Not cheap, but for a short stay its the best hotel in St Peter's Port
Staff are super efficient and friendly and made us feel very welcome on arrival. Room was comfortable rather than spectacular (our room did not have harbour views) and could do with some updating. That said for two nights, really nothing to complain about.
The hotel has charm, some great restaurants (we ate elsewhere but the reviews are good) and serves an amazing afternoon tea, If weather permits, have your afternoon tea on the terrace overlooking the harbour.
Amenities include a spa, gym and an outdoor pool.
Not cheap, but for a short stay its the best hotel in St Peter's Port
Source: tripadvisor.co.uk
In May 2019, Antony said about Old Government House Hotel & Spa
If you want 5 star luxury close to the centre of St Peterport, this is the place to stay. It's close to shopping, good restaurants and ferries to Herm and Sark. Just stay clear of their granuled scrambled egg at breakfast.
Source: tripadvisor.co.uk
In June 2019, swisstony123 said about Old Government House Hotel & Spa
Stayed here with my wife for a weekend break. Our arrival was handled well and I’m pleased we’d booked a bigger room - the standard ones looked very snug.
The property itself is beautiful, with some great artwork but the execution of service on all too many occasions was sorely lacking.
From not being able to get through to room service to order drinks (ended up with a voicemail simply saying no one can take my call) to sitting in the garden for well over an hour without anyone asking if we wanted anything, the missed service opportunities (and in turn income for the hotel) seemed to to smack of a cliched 1970s seaside hotel.
Plates at breakfast were left far too long before being tidied away and the quality of the fruit juice deteriorated every day, too.
Given the substantial price tag and the way the hotel bills itself, I had far higher expectations when it came to service levels.
The property itself is beautiful, with some great artwork but the execution of service on all too many occasions was sorely lacking.
From not being able to get through to room service to order drinks (ended up with a voicemail simply saying no one can take my call) to sitting in the garden for well over an hour without anyone asking if we wanted anything, the missed service opportunities (and in turn income for the hotel) seemed to to smack of a cliched 1970s seaside hotel.
Plates at breakfast were left far too long before being tidied away and the quality of the fruit juice deteriorated every day, too.
Given the substantial price tag and the way the hotel bills itself, I had far higher expectations when it came to service levels.
Source: tripadvisor.co.uk
In June 2019, John W said about Old Government House Hotel & Spa
One does not keep returning to a regular hotel unless it is something special. And 'The OGH' is that. The ambiance and attention combine well with its style and location. Yet of course one also notices nuances and changes. This time it was the less than refined service - with one notable exception - in the restaurant. One joy if the weather suites is breakfast in their lovely garden - yet the day we could was spoiled by an incompletly laid table and that I suspect we were forgotten 'out there'. Another time our cooked breakfasts were produced before we'd finished our cerials. We dined in one evening and had a long wait - apparently our starters were taken to another table. Thus my main, Duck Cottage Pie was well over heated - scaldingly so. Now in the grand scheme of things hitches happen - its human. But OGH was not like this in its 4 star days. So we are disappointed but not sufficiently not to return. We will. There's far more good, nay excellent which makes it a favourite - not least the Housekeeping. Our room, albeit compact was immaculate when we returned in the afternoon and then again after dinner it had been prepared ready for us. Fresh fruit is there and each evening a litle box of goodies. And, I nearly forgot a Carafe with fresh ground coffee. The same must be said of reception, concierge and Duty Managers. Ready to greet, help and give useful advice.
Source: tripadvisor.co.uk
In October 2021, E-7 said about Old Government House Hotel & Spa
We got married here in the summer and ourselves and relatives stayed here too. Perfect choice couldn’t fault a thing, the staff were friendly and ran a seamless service nothing was too much to ask, the food and drink were great too and lots of choice. Located at the top of town so the views are lovely of the harbour and islands. Would definitely recommend.
Source: tripadvisor.co.uk
In October 2019, 203gillj said about The Bass and Lobster
We visited here for the Tennerfest menu. This appeared to closely mirror their a la carte which was lovely to see. We had advised in advance that I needed to follow a gluten free diet and have a tree nut allergy. Their attention to ensuring that everything I was served was safe for me to eat, and that I had a good choice, was exceptional. There was gluten free bread brought automatically to the table and the meals we had were beautifully presented with extra touches which elevated the flavours to high end restaurant levels. The bill, including three delicious courses each and two drinks each was under £70. Fantastic value. Will definitely visit again.
Source: tripadvisor.co.uk