Local Reviews
In July 2018, weechancer said about Duke of Richmond Hotel
This was a significant anniversary for us and so I spent a great deal of time looking for a hotel on the island that we spent our first on, more years than I would like to remember....
We had a phone call from the hotel a day or so before we arrived to check that everything was ok and if we needed transport from the airport, this focus on detail was followed through throughout our visit.
I cannot say enough about how friendly and helpful the staff were through the visit.
I spend most of my time in hotels around the world, last year I stayed at nearly 90, and this is one of the best. The breakfast is the best I have had.
The card and cake that arrived on our anniversary was just the topping on the cake (!)
Well worth that 5 stars, but the staff means I would like to add another
We had a phone call from the hotel a day or so before we arrived to check that everything was ok and if we needed transport from the airport, this focus on detail was followed through throughout our visit.
I cannot say enough about how friendly and helpful the staff were through the visit.
I spend most of my time in hotels around the world, last year I stayed at nearly 90, and this is one of the best. The breakfast is the best I have had.
The card and cake that arrived on our anniversary was just the topping on the cake (!)
Well worth that 5 stars, but the staff means I would like to add another
Source: tripadvisor.co.uk
In July 2018, Ron R said about Duke of Richmond Hotel
A very good standard hotel that has been refurbished in many parts. We had a short weekend break and were very impressed. In my view the décor was a bit ostentatious but my wife liked it. Bedroom was a bit small and made worse by the amount of literature ,magazines and information left. Service is excellent with plenty of staff. Pool is the warmest I have ever been in and the area is a sun trap. Lovely experience. Breakfast one of the best I have ever had. Only bad comment is one morning bacon underdone.
Source: tripadvisor.co.uk
In September 2018, Jags said about Duke of Richmond Hotel
A three day break in Guernsey with stunning weather was good in itself but the Duke of Richmond Hotel was a perfect place to add to the holiday. From an initial welcome, to impeccable service and great food, the whole experience was wonderful. The staff in the hotel reflected a League of Nations with about 14 different nationalities making up the team. Every member of staff was friendly without losing their professionalism.
Although we were able to get a parking space they are in short supply but street parking is nearby.
Although we were able to get a parking space they are in short supply but street parking is nearby.
Source: tripadvisor.co.uk
In September 2018, TPAJK said about Duke of Richmond Hotel
This is the second time we stayed at this hotel and as with the first time it was absolutely faultless. It’s in a lovely location and it’s always very clean and pleasant. However the most outstanding thing about this hotel is the staff. Every single one of them will greet you with a with a smile and nothing is ever too much trouble they are always on hand to help. We love it here and cannot wait to return.
Source: tripadvisor.co.uk
In June 2010, LCM87 said about Old Government House Hotel & Spa
We were so impressed with this perfect gem of a hotel which we chose for our short honeymoon break. The service without exception was incredibly helpful. The food was outstanding, especially the surprise tasting menu in the Governor's Restaurant and the very fresh seafood. Our room was roomy, tastefully decorated and comfortable with a gorgeous bathroom and had views across the entire harbour and castle. The hotel is located minutes from the main shopping area of St Peter Port and the harbour and it was lovely to be able to go 'car-free' for a few days without feeling confined or isolated. There was plenty to see in the area and the concierge service arranged taxis and helped plan our sightseeing. We have nothing but praise for this hotel and look forward to returning again soon.
Source: tripadvisor.co.uk
In June 2010, friskynixIom said about Old Government House Hotel & Spa
Having over thirty years of international travel and staying in several hundred hotels I found the Old Government House a perfect gem of a hotel with traditional old world charm so rarely found in the modern world.
The service was impeccable and no request to much trouble for the staff.
Food in both restaurants was superb - cooked, presented and served to the highest of standards and a gourmet meal in the Governor's fine dining restaurant is a treat not to be missed - ever!!
The Spa is superbly equipped and can cater to every need.
We shall definitely be staying again.
The service was impeccable and no request to much trouble for the staff.
Food in both restaurants was superb - cooked, presented and served to the highest of standards and a gourmet meal in the Governor's fine dining restaurant is a treat not to be missed - ever!!
The Spa is superbly equipped and can cater to every need.
We shall definitely be staying again.
Source: tripadvisor.co.uk
In March 2016, david1v said about Old Government House Hotel & Spa
Spent 3 days at the OGH as part of our Golden Wedding celebrations. The hotel did not disappoint. Red Carnation service at its best.and we felt we were part of a family. The staff were superb and the food first class..
The only problem we had was finding the turning into Ann's Place. It's worth having a look on Google street view before you go. Yes, it is that narrow turn at the traffic lights that you have just driven past!!
If you have stayed in Red Carnation hotels before you will know what to expect. If you haven't, then you are in for real treat at this hotel
David & Pam V, Brecon
The only problem we had was finding the turning into Ann's Place. It's worth having a look on Google street view before you go. Yes, it is that narrow turn at the traffic lights that you have just driven past!!
If you have stayed in Red Carnation hotels before you will know what to expect. If you haven't, then you are in for real treat at this hotel
David & Pam V, Brecon
Source: tripadvisor.co.uk
In March 2018, Jo E said about Old Government House Hotel & Spa
We couldn’t fault any aspect of our stay. The staff were almost falling over themselves to help us. Definitely recommend and will return. Next time we will eat in the curry room as it looked beautiful. We had three breakfasts and ordered different ones each time - each one was great, though we preferred the poaching of the eggs to the scrambled eggs. We had room service one evening and food arrived quickly and was hot and delicious.
Source: tripadvisor.co.uk
In March 2018, Paul B said about Old Government House Hotel & Spa
We have just spent four brilliants nights here at The Old Government House Hotel, from our pick up from Guernsey Airport right through to our departure neither myself or Clare could fault absolutely nothing, well done the OGH team!!! We initially arrived at 4pm on Wednesday 14th March, which coincidentally was also my Birthday, we were quickly and professionally checked in and were then offered a complimentary welcome glass of wine (lovely gesture) Clare my partner had pre booked and pre paid for a superior sea view facing room as a total surprise for my Birthday, our room 108 was just lovely with a large bay window overlooking St Peter Port Harbour and Marina's the room was tastefully decorated with a huge bed, dressing table, large sofa, and two cosy chairs and small circular wooden table, the bathroom was bright and fully marble effect tiled. We had dinner in the hotel Brasserie on our arrival night (full separate report on TA) which was also a nice experience served by very professional staff. We had breakfast the following morning in the same room which again was a very pleasant, we chose eggs benedict and a full English breakfast both were well cooked (poached eggs just perfect!) with plenty of toast, preserves and tea and coffee. On day two when we left the hotel to explore St Peter Port at 9.30am we asked reception to have our room serviced, unexpectedly I had to pop back after just 30 minutes to collect something from the room and it had already been completely serviced, Amazing!!!! Our sleep quality during our four day stay was fantastic and we were both fully relaxed and rested, in fact I personally had some of the best sleeps I have had for a long time, which was surprising as the hotel is based right at the top of the town centre. In conclusion would we recommend this hotel, "Absolutely!!" Would we return "Most Definitely". Finally we would both like to say a massive "THANK YOU" to Andrew the GM and his brilliant team of people for making our stay so Memorable!!!!!!
Source: tripadvisor.co.uk
In May 2018, jimannie said about Old Government House Hotel & Spa
What a delightful stay we had last week! Huge thanks to the lady on reception who obtained an emergency appointment for me at a dentist! All the staff were friendly and efficient - nothing was any problem. The room was more than comfortable and the location of the hotel was ideal for a stroll into the very lovely town. The valet parking made us smile more than once, when we realised where our car was being parked! Our first time at a five star hotel - I do hope its not our last!
Source: tripadvisor.co.uk