Local Reviews
In September 2010, R666MOR said about Old Government House Hotel & Spa
This is my 3rd trip to the OGH and we are never disappointed. As always the staff are really friendly and make you feel very welcome. The rooms have recently been upgraded which was overdue but appreciated. The quality of the interior decorations are very high and the small touches on the accessories eg towels etc are what you would expect of a 5 star hotel. A bit disapointed that the shower cubicles had been removed and replaced by a shower attachment over the bath. The splash screen in the bath meant that you had to lean right round to reach the taps. May be tough for someone older. The food as always is excellent and served well. There is a great choice on the menu for both breakfast and dinner. Haven't eaten at the Governors restaurant yet but will do some day. It's a great hotel with super staff who know how to look after you!
Source: tripadvisor.co.uk
In September 2010, AlresfordCaz said about Old Government House Hotel & Spa
Just returned from a 3 night break and took advantage of the 3 nights for 2 offer on house suites - WOW had a fantastic room with a large balcony and luxury bathroom with views over to Herm. We booked direct with the hotel and the staff were fantastic giving great advice about the features of the rooms, pay the extra for a balcony if you can, it is so worth it!
Harry and his staff went out of their way to make our stay extra special and a special mention to Harry in particular who was so very welcoming to his hotel. We have stayed in some 5* hotels around the world but have never before enjoyed such wonderful customer service. The food in the brasserie was very good and excellent value for money. We are already planning our return.
Harry and his staff went out of their way to make our stay extra special and a special mention to Harry in particular who was so very welcoming to his hotel. We have stayed in some 5* hotels around the world but have never before enjoyed such wonderful customer service. The food in the brasserie was very good and excellent value for money. We are already planning our return.
Source: tripadvisor.co.uk
In September 2010, lacg said about Old Government House Hotel & Spa
We have stayed in many classic American beach resorts that cost $500 to $1000 a day. The Old Government House is a reminder of what service used to be like for the resort traveler. The front staff was very attentive to our needs. Special mention for Donotas, who made us feel like family. The restaurant offers local food that is very well prepared. The breakfast buffet was full of delicious and healthy fruits, cereals and pastries. The formal tea was a delight. Do splurge on the picnic lunch package – ours consisted of a lovely insulated backpack filled with scrumptious goodies. We took our picnic to Moulin Huet Bay – it made for a magical sunset! The room service (24 hours) was very fast and convenient. The housekeeping staff kept our room in superb order and quickly responded to our requests. All this service and just a 1-minute walk to the heart of St. Peter Port. We highly recommend The Old Government House!
Source: tripadvisor.co.uk
In September 2010, StevieT89 said about Old Government House Hotel & Spa
OGH is the pinnacle of Hospitality on this beautiful Island ! All aspects of our stay was perfect. The staff are amazing and the rooms exquisitely done. If you are looking for that perfect place to unwind and be rejuvenated then I highly recommend the OGH. The Spa is truly a treat and once again the attentiveness of the staff and the excellent products offered completely blew us away. OGH is a gem and we can't wait to go back !
Source: tripadvisor.co.uk
In September 2010, MCSE1 said about Old Government House Hotel & Spa
Just spent a 10-day break at the OGH. We had a balcony with wonderful views over Herm and Sark, although the stalactite/stalagmite that was being formed from the above room spoiled things a touch as did the fact that the air-con in the room was either all or nothing. However these small gripes are just that and did not detract from our stay. The food in the Brasserie was of a very good standard and the service always excellent. No matter how rude and awkward some diners seemed to be, the staff were always happy to oblige and I would not hesitate to recommend this hotel as an excellent place to stay, relax and explore from.
Source: tripadvisor.co.uk
In September 2010, Karen186315 said about Old Government House Hotel & Spa
Enchanting hotel with excellent facilities conveniently located in St. Peter Port. Very courteous, friendly staff all paying extra attention to refer to you by name. One of the waiters even tracked us down in the garden having breakfast on Sunday morning to deliver our newspaper. Very nice atmosphere in the bar and choice of dining in The Brasserie or the small intimate fine dining Governors Restaurant which only accommodates 14 diners so be sure to pre-book your table. We also enjoyed a tour of Victor Hugo's house - guided tours only but worth it - house closes 4pm. Also enjoyed a delicious meal at La Nautique, up a side street at Quayside - fabulous menu. Again, very busy so pre-book in advance.
Source: tripadvisor.co.uk
In September 2010, MikeandCaroline said about Old Government House Hotel & Spa
We stayed here for 4 days having stayed at another hotel on the other side of the island for 4 days. Great location only minutes into the capital St Peters Port yet on a quiet street.
Beautiful hotel oozing luxury well worth paying that little extra for the sumptious surroundings this hotel offers from the exquisite decor inside the hotel to the beautful gardens and pool area. We stayed in the newly refurbished Herme Suite which had a balcony with magnificent views of the Island. Truly a luxurious room more than enough storage and extra's like the beautiful aroma of Oriental Lillies which we passed on the way to and from our Suite that made this a truly memorable stay. Extremley friendly and attentive staff. I would recommend staying here to anyone.
Beautiful hotel oozing luxury well worth paying that little extra for the sumptious surroundings this hotel offers from the exquisite decor inside the hotel to the beautful gardens and pool area. We stayed in the newly refurbished Herme Suite which had a balcony with magnificent views of the Island. Truly a luxurious room more than enough storage and extra's like the beautiful aroma of Oriental Lillies which we passed on the way to and from our Suite that made this a truly memorable stay. Extremley friendly and attentive staff. I would recommend staying here to anyone.
Source: tripadvisor.co.uk
In September 2010, Halon1401 said about Old Government House Hotel & Spa
We spent five nights at The Old Government House Hotel on a pay for four, get one extra for free basis. The OGH, as it is called, is a five minute gallop down to the harbour front, or a 7 minute wheeze uphill. I'd forgotten that Guernsey is hilly, especially St Peter Port.
Everyone was helpful, friendly and cheerful. The Hotel has a pleasant air of stately charm about it, but it is rather easy to lose direction when heading for the rooms: corridors rise, fall, twist and turn, but that is part of the charm.
Faults? The sash cords in two of our three windows had broken, but with quiet and efficient air con, you could argue that you do not need to open anything. However, the bathroom had no extractor fan, so we propped the window open with a deodorant pack! Shows up nicely in our photos....We reported this, and the failed lamp above the shower, to the front desk after they gave us a welcoming courtesy call. Nothing was done about it. No great problem, but, if you are asked if everything is OK, and you say something isn't, then either fix it, or don't ask in the first place!
The cosy and pleasant bar had good staff; Sky Sportsonly on TV, but with no sound, and canned musak emanating from behind the screen somewhere. One day, they opened the door to the garden, where a young saxophonist was playing soothing airs for those partaking of tea in the garden. The curious stereo effect of him v. the musak when sitting in part of the bar near the door soon required a request to kill one or the other. Musak lost, but the staff looked terribly surprised that it should be necessary. You just need to ask. And folk don't go to the OGH for the musak. At least, I never saw any faces fall when it went off.
Breakfast was excellent, though the area used had a capacity well below that of the Hotel when full. Which it was. Early or late was OK, but around 9-15/9-30 a wait of over 30 minutes for a table was the norm on 2 days. I had much fun watching the plaintive Mrs Two Eggs, as I christened her, for whom nothing was right. "I always have two soft boiled eggs, my husband always has one". You can guess, can't you? She got one egg. When two came, they were hard.She needed two more. Meanwhile, grumpy husband didn't get his toast. Nor milk for his tea. The next day I was inadvertaently shown to the table that they had briefly vacated to get their starters. "Oh, didn't you see my handbag?" Nope, not when it was hidden behind the curtain on the window ledge! Place settings had to be relaid after I'd moved. Then the eggs appear - but "We are still eating our fruit, you'll have to take them away." They went. For a very long time. "Now our toast is cold..."She and her husband would not be writing kindly to Trip Adviser! Great fun.
We never ate in the two restaurants, apart from breakfast. The plush one seemed to be very small: the other was bistro style and was used for breakfast as well.
I used the swimming pool: OK, but you can only swim in circles. Whilst there is a shower nearby,and towels, there are no changing facilities, so you have to wander the corridors in a bathrobe
We liked the place: it was fine for us, it was in an ideal spot, and we'd happily go there again. Might take spare light bulbs, though. I think that my captions match the photos: I had a struggle with these, so apologies if they get mixed up.
Everyone was helpful, friendly and cheerful. The Hotel has a pleasant air of stately charm about it, but it is rather easy to lose direction when heading for the rooms: corridors rise, fall, twist and turn, but that is part of the charm.
Faults? The sash cords in two of our three windows had broken, but with quiet and efficient air con, you could argue that you do not need to open anything. However, the bathroom had no extractor fan, so we propped the window open with a deodorant pack! Shows up nicely in our photos....We reported this, and the failed lamp above the shower, to the front desk after they gave us a welcoming courtesy call. Nothing was done about it. No great problem, but, if you are asked if everything is OK, and you say something isn't, then either fix it, or don't ask in the first place!
The cosy and pleasant bar had good staff; Sky Sportsonly on TV, but with no sound, and canned musak emanating from behind the screen somewhere. One day, they opened the door to the garden, where a young saxophonist was playing soothing airs for those partaking of tea in the garden. The curious stereo effect of him v. the musak when sitting in part of the bar near the door soon required a request to kill one or the other. Musak lost, but the staff looked terribly surprised that it should be necessary. You just need to ask. And folk don't go to the OGH for the musak. At least, I never saw any faces fall when it went off.
Breakfast was excellent, though the area used had a capacity well below that of the Hotel when full. Which it was. Early or late was OK, but around 9-15/9-30 a wait of over 30 minutes for a table was the norm on 2 days. I had much fun watching the plaintive Mrs Two Eggs, as I christened her, for whom nothing was right. "I always have two soft boiled eggs, my husband always has one". You can guess, can't you? She got one egg. When two came, they were hard.She needed two more. Meanwhile, grumpy husband didn't get his toast. Nor milk for his tea. The next day I was inadvertaently shown to the table that they had briefly vacated to get their starters. "Oh, didn't you see my handbag?" Nope, not when it was hidden behind the curtain on the window ledge! Place settings had to be relaid after I'd moved. Then the eggs appear - but "We are still eating our fruit, you'll have to take them away." They went. For a very long time. "Now our toast is cold..."She and her husband would not be writing kindly to Trip Adviser! Great fun.
We never ate in the two restaurants, apart from breakfast. The plush one seemed to be very small: the other was bistro style and was used for breakfast as well.
I used the swimming pool: OK, but you can only swim in circles. Whilst there is a shower nearby,and towels, there are no changing facilities, so you have to wander the corridors in a bathrobe
We liked the place: it was fine for us, it was in an ideal spot, and we'd happily go there again. Might take spare light bulbs, though. I think that my captions match the photos: I had a struggle with these, so apologies if they get mixed up.
Source: tripadvisor.co.uk
In September 2010, takearest said about Old Government House Hotel & Spa
The hotel staff are exceptional and nothing is too much trouble, which is why it is very hard to make a complaint.
We opted to stay for seven nights in a Queen room with the one night free package.
The room posted on there website bore no resemblance to the tiny room the large bed was sqeezed into. I had requested sheets and blankets instead of a duvet and thats precicely what we got no sign of a suptuous throw, just a brown blanket.
They go to great lengths prior to your arrival to make your stay enjoyable, a request for an iron and ironing board in the room was over looked but on request one was duly sent.
I also had to request more hangers as there were only 8 in the wardrobe, this request was met with, " i'm sorry madam but we have a wedding and all the hangers are being used", they did however say that they would see what they could do and some hours later another four were sent.
We had also requested a table be reserved for the night of our arrival in the restaurant, asuming this to be the govenors as opposed to the more casual brasserie. So we were a little surprised to be told that they did not have a table for us, evidently this was because we had not been specific in our request ( why did they not ask for clarification when we first made the request), so we were given a table with apologies in the brasserie.
Overall the food was pretty good, the first meal in the brasserie was excellent but the degustation menu which we opted for on the second evening was fairly average( mushrooms on burnt toast) but billed as something exceptional. Breakfast however was a very hit and miss affair. The first morning we were placed in a very chilly part of the garden as all the tables were full inside and within minutes of our food and drinks being served they were as cold as we were. The second morning we insisted on waiting for a table inside and had to wait twenty minutes. The chef is a big lover of the heat lamp and my husband gave up having the full english as the eggs were always dried up, as for my eggs benedict which i decided to have as a treat on the last morning, which consisted of soggy muffin (because the poached egg had been placed on it wet) hard poached egg and toasted benedict sauce, which instead of being a nice creamy yellow sauce was a dried brown glaze.
Overall an excellent hotel with fantastic staff let down by an "acclaimed chef " who is far from it. If you are a foodie this is not the place to stay.
We opted to stay for seven nights in a Queen room with the one night free package.
The room posted on there website bore no resemblance to the tiny room the large bed was sqeezed into. I had requested sheets and blankets instead of a duvet and thats precicely what we got no sign of a suptuous throw, just a brown blanket.
They go to great lengths prior to your arrival to make your stay enjoyable, a request for an iron and ironing board in the room was over looked but on request one was duly sent.
I also had to request more hangers as there were only 8 in the wardrobe, this request was met with, " i'm sorry madam but we have a wedding and all the hangers are being used", they did however say that they would see what they could do and some hours later another four were sent.
We had also requested a table be reserved for the night of our arrival in the restaurant, asuming this to be the govenors as opposed to the more casual brasserie. So we were a little surprised to be told that they did not have a table for us, evidently this was because we had not been specific in our request ( why did they not ask for clarification when we first made the request), so we were given a table with apologies in the brasserie.
Overall the food was pretty good, the first meal in the brasserie was excellent but the degustation menu which we opted for on the second evening was fairly average( mushrooms on burnt toast) but billed as something exceptional. Breakfast however was a very hit and miss affair. The first morning we were placed in a very chilly part of the garden as all the tables were full inside and within minutes of our food and drinks being served they were as cold as we were. The second morning we insisted on waiting for a table inside and had to wait twenty minutes. The chef is a big lover of the heat lamp and my husband gave up having the full english as the eggs were always dried up, as for my eggs benedict which i decided to have as a treat on the last morning, which consisted of soggy muffin (because the poached egg had been placed on it wet) hard poached egg and toasted benedict sauce, which instead of being a nice creamy yellow sauce was a dried brown glaze.
Overall an excellent hotel with fantastic staff let down by an "acclaimed chef " who is far from it. If you are a foodie this is not the place to stay.
Source: tripadvisor.co.uk
In October 2010, Shaun L said about Old Government House Hotel & Spa
First time staying at the OGH and very impressed. The character of the building is very much old style but the facilities in terms of wifi, plasma TV, telephony and internet radio are up there with the best in latest offerings.
Everywhere I walked a member of staff would say good morning, good evening etc and treated every guest with the greatest respect. You don't get that all the time these days.
We used the conference facilities which were great for our event with a superb view across St Peter Port and down to the harbour.
Superb meal in the restaurant and a good atmosphere in the bar.
On checking out in the morning there was also the chance to grab a tea/coffee to take-away.
Really enjoyed my brief stay.
Everywhere I walked a member of staff would say good morning, good evening etc and treated every guest with the greatest respect. You don't get that all the time these days.
We used the conference facilities which were great for our event with a superb view across St Peter Port and down to the harbour.
Superb meal in the restaurant and a good atmosphere in the bar.
On checking out in the morning there was also the chance to grab a tea/coffee to take-away.
Really enjoyed my brief stay.
Source: tripadvisor.co.uk