Local Reviews
In September 2013, JaneFarrington said about Duke of Richmond Hotel
We recently spent 3 nights at the Duke of Richmond and have no complaints, staff and service were great. Check in was quick and friendly, we had a large room (for us and my 10 year old) which was nicely decorated in a boutique style and very comfortable with plenty of space. There is a small pool which my son braved and a sun terrace. We had breakfast in the restaurant each morning which was very nice with plenty to chose from and the hot breakfast choices cooked separately. The only one niggle I can think of is that there is very limited parking space if you have a car. The hotel is not far from the centre of St Peter Port with a pleasant walk through the park.
Source: tripadvisor.co.uk
In September 2013, Gill P said about Duke of Richmond Hotel
My husband booked us into this hotel for a 4 night stay and what a fantastic choice. First impressions are the quirky decor but delve beneath the surface and you find incredibly helpful and friendly staff, exceptional cleanliness and beautiful food. There are also lots of really nice little touches such as sun protection creams and chilled juices available beside the outdoor pool. The breakfast was probably the best I have experienced in a hotel. A vast array of good quality foods on the buffet and a good selection available to order. The fresh fruit, yogurts and pastries were so varied and delicious that we didn't even bother with anything cooked. The banana smoothie was amazing!
Source: tripadvisor.co.uk
In October 2013, Clive said about Duke of Richmond Hotel
A late review but one we wanted to post. We stayed for 2-nights in August to celebrate my wife's 50th Birthday. What a wonderful weekend it was.
The service offered by all staff was phenomenal and nothing was too much trouble. We arrived early morning and the hotel stored our bags whilst we went for a walk around St. Peter Port.
Nika at Reception telephoned us to let us know the room was ready and 10 minutes after being in our room a service call was made to see if we were happy with everything. An extremely rare but welcome touch. Other properties - take note. The room was beautifully decorated with the toilet separate from the bathroom. Our room had a stunning view overlooking the pool with views out to the sea. Sark and Herm clearly viewable. Other areas of the hotel were just as good as our room. This included the Reception and Lounge area, the pool terrace and Leopard Restaurant.
We dined onsite at the Leopard Restaurant and what a beautiful meal it was. The Restaurant staff arranged for a cake to celebrate my wife's special birthday. It was a very pleasant and delicious surprise. Another welcome touch. Breakfast both mornings was exceptional with such a variety to choose from. The open kitchen is excellent as you really get to see how the chef and team go about their duties.
Whilst all the staff were friendly we have to make a special mention to Jan, Bianca & Nika who all made our weekend at the DOR that more special.
I work in the travel industry at a high prestigious cruiseline and the Duke of Richmond more than met and even surpassed our expectations. Thank you to all who made our stay so memorable. We like to experience many places but hope to return one day. It has made us want to try another Red Carnation property.
In a nutshell, the best property we have stayed at for many a year. Faultless. Many a property could learn a thing or two from this hotel.
The service offered by all staff was phenomenal and nothing was too much trouble. We arrived early morning and the hotel stored our bags whilst we went for a walk around St. Peter Port.
Nika at Reception telephoned us to let us know the room was ready and 10 minutes after being in our room a service call was made to see if we were happy with everything. An extremely rare but welcome touch. Other properties - take note. The room was beautifully decorated with the toilet separate from the bathroom. Our room had a stunning view overlooking the pool with views out to the sea. Sark and Herm clearly viewable. Other areas of the hotel were just as good as our room. This included the Reception and Lounge area, the pool terrace and Leopard Restaurant.
We dined onsite at the Leopard Restaurant and what a beautiful meal it was. The Restaurant staff arranged for a cake to celebrate my wife's special birthday. It was a very pleasant and delicious surprise. Another welcome touch. Breakfast both mornings was exceptional with such a variety to choose from. The open kitchen is excellent as you really get to see how the chef and team go about their duties.
Whilst all the staff were friendly we have to make a special mention to Jan, Bianca & Nika who all made our weekend at the DOR that more special.
I work in the travel industry at a high prestigious cruiseline and the Duke of Richmond more than met and even surpassed our expectations. Thank you to all who made our stay so memorable. We like to experience many places but hope to return one day. It has made us want to try another Red Carnation property.
In a nutshell, the best property we have stayed at for many a year. Faultless. Many a property could learn a thing or two from this hotel.
Source: tripadvisor.co.uk
In October 2013, Chooseygal said about Duke of Richmond Hotel
We recently stayed at The Duke of Richmond Hotel in Guernsey and highly recommend it. Our room was superbly decorated. The staff are professional, friendly and very welcoming. The restaurant is definitely worth a visit as the food is yummy. This is a Carnation Hotel Group hotel and coincidently we stayed at another (The Milestone in London) soon afterwards. Both hotels are really, really lovely. The concierge knew everything there was to know about Guernsey and his knowledge was most helpful. The Duke of Richmond is a four star hotel howeve I must say it has five star appeal.
Source: tripadvisor.co.uk
In December 2013, Jaywitch said about Duke of Richmond Hotel
A lovely quirky hotel with truly individual furnishings and perfect service. We have had a wonderful time here. Nothing was too much trouble , the staff are lovely, perfect at their jobs and very friendly. We are on a gluten I and dairy free diet and this was catered for well. We even had s special dessert made. Truly spoilt. I would happily stay for longer and would not hesitate to book again.
Source: tripadvisor.co.uk
In December 2013, Noseypark said about Duke of Richmond Hotel
Went for lunch yesterday we were a party of 5, we all chose from the Christmas set lunch menu priced at £19.95, as this seemed the cheapest option! All other meals were very over priced, and you had to buy veg separately! The food was average, and the traditional Christmas lunch had no brussel sprouts!
Drinks.... were 4 glasses of wine, 1 mulled wine, 2 soda water with lime & 2 bottles of water.. .
The bill....£157! £14.50 service charge!!
This probably explains why apart from us & 2 other people the place was empty! Such a shame as it's really nicely done out, staff are great..
Would we go back? NO...
Drinks.... were 4 glasses of wine, 1 mulled wine, 2 soda water with lime & 2 bottles of water.. .
The bill....£157! £14.50 service charge!!
This probably explains why apart from us & 2 other people the place was empty! Such a shame as it's really nicely done out, staff are great..
Would we go back? NO...
Source: tripadvisor.co.uk
In December 2013, Ajl1966 said about Duke of Richmond Hotel
Booked penthouse and adjoining suite for 4 nights, great value for the luxury.
Had planned to bring the dog but weather cancelled the ferry - staff were then very accommodating in swapping rooms.
Great hotel, beautifully furnish, the friendliness of the staff being a real highlight.
Food excellent - pleased to say breakfast cooked to order with additional cold buffet.
All highly recommended.
Had planned to bring the dog but weather cancelled the ferry - staff were then very accommodating in swapping rooms.
Great hotel, beautifully furnish, the friendliness of the staff being a real highlight.
Food excellent - pleased to say breakfast cooked to order with additional cold buffet.
All highly recommended.
Source: tripadvisor.co.uk
In January 2014, Dan K said about Duke of Richmond Hotel
We tend to be 3 star £100 per night hotelgoers but we thought we'd try something a bit special for this new years eve. We got the upstairs room with a view £160. The stay wasn't perfect but overall I rate this hotel Excellent for many reasons: 1) the bedroom is quite romantic- big bed, big pillows, soft big duvey, plush wallpaper. We found the style comfortable, posh maybe; 2) the service quite good- reception greets you with proper salutation, promptly delivers ice, champagne glasses; when we were leaving the hotel the manager offered and kindly provided us a lift into town; 3) the breakfast was extraordinary- freshly squeezed juices of many varieties, she got a huge salmon & egg dish, I got the waffles, it was really delicious.
Some reviews above have criticised the decor. Maybe this is just a matter of taste. We thought it was quite nice. The nightlight in the bathroom added romantic ambiance. Same for the chandelier over the bed.
There were some things that could have been better-the aircon is a bit finnicky, I was charged to make a few local calls, the music from the downstairs party was a bit loud, the rooms aren't very large. But, we had a very relaxing, very enjoyable time, and left hoping that we have the chance to return for another special night someday.
Some reviews above have criticised the decor. Maybe this is just a matter of taste. We thought it was quite nice. The nightlight in the bathroom added romantic ambiance. Same for the chandelier over the bed.
There were some things that could have been better-the aircon is a bit finnicky, I was charged to make a few local calls, the music from the downstairs party was a bit loud, the rooms aren't very large. But, we had a very relaxing, very enjoyable time, and left hoping that we have the chance to return for another special night someday.
Source: tripadvisor.co.uk
In January 2014, terryamies said about Duke of Richmond Hotel
I was of the opinion that OGH was the best hotel on Guernsey but the Duke of Richmond" is a strong contender. Our "King Room" was sumptuous and they appear to have thought of everything. As with the OGH the standard of staff training is of the very highest leading me to feel that you could take the entire staff to London's finest hotels and they would fit the bill seamlessly. The staff went the extra mile on all fronts. We can't wait to go back which says it all I guess...
Source: tripadvisor.co.uk
In January 2014, Sam W said about Duke of Richmond Hotel
Visited over New Year to see a family member on the island so spent 3 nights in this hotel. I was impressed at every opportunity with the quality and service but in order to give you insight so you can decide if it's right for you I'll use 3 words to describe each aspect.
The Staff - genuine, warm and helpful
Decor and communal areas - plush, considered and tasteful
Service - high standards, well trained and conscientious
Rooms - luxurious, comfortable and spacious
Food - local, quality and cooked to high standards
I read another review that said this should be a 5 star hotel, having stopped in 5 star hotels I can just about see why its not, but it's certainly as close as you can get and good value.
2 final notes - 1. The beds are huge and very comfy and 2. You have to eat at Le Petit Bistro
The Staff - genuine, warm and helpful
Decor and communal areas - plush, considered and tasteful
Service - high standards, well trained and conscientious
Rooms - luxurious, comfortable and spacious
Food - local, quality and cooked to high standards
I read another review that said this should be a 5 star hotel, having stopped in 5 star hotels I can just about see why its not, but it's certainly as close as you can get and good value.
2 final notes - 1. The beds are huge and very comfy and 2. You have to eat at Le Petit Bistro
Source: tripadvisor.co.uk