Local Reviews
In September 2014, Jackie W said about Old Government House Hotel & Spa
Absolutely fantastic hotel with service second to none. We'd not heard of the Red Carnation group of hotels before but now look forward to staying as guests at other hotels in the group and will most definitely be returning to the OGH next year. It was the attention to detail that made our stay so special. Being asked for our choice of extras including our preferred choice of pillows and even hair straighteners prior to our visit made life easier as the requested extras were already in our room upon arrival. There are so many staff we'd like to thank but the names that we remember are Keith the barman from Dublin, Paul the pianist, Ken the chef and the Night Duty Manager. We were a little concerned about having to rely on Valet Parking but not for long as we never had to wait more than 5 minutes for our car to be brought to us. We normally have a rule of not dining in an evening in the hotel that we are sleeping in but we couldn't resist and certainly weren't disappointed! The rooms are spacious and comfortable and the towels are much fluffier than any we have at home! I did mention the purpose of our visit was to treat my husband for his birthday so he was thrilled when a delicious tray of tempting home made sweet treats arrived in our room complete with a birthday card - nice touch!!
J & T, Worcester
J & T, Worcester
Source: tripadvisor.co.uk
In September 2014, Christine T said about Old Government House Hotel & Spa
A bit too British. Staff is friendly and courteous. Great location on top of hill providing a great view of the port. My room oversees Castle Cornet. Walking distance to shopping street and esplanade. Wonderful. Just lovely hotel.
Source: tripadvisor.co.uk
In September 2014, cambridgetravller said about Old Government House Hotel & Spa
Stayed 4 nights in a harbour view with balcony which was lovely. Very roomy but couldn't get over the amount of furniture in the room! Bathroom a bit on the small size but all the amenities required were there.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Source: tripadvisor.co.uk
In October 2014, christinestokes75 said about Old Government House Hotel & Spa
We were delighted by the welcome received at this hotel. The staff were friendly, courteous and helpful. As we arrived fairly early in the morning, the car was parked by the valet service (something we were most grateful for) our bags stored and we were given a tour of the hotel as it was our first visit. We were telephoned later in the day when the room was ready for occupation.
We ate in the Brasserie one evening and were delighted with both the meal and the service. There was a wonderful choice of fresh fruit to accompany breakfast but on a couple of occasions the cooked breakfast did not quite meet my expectations. One day it was not very hot and on another occasion there was a heap of streaky bacon instead of the back bacon as described on the menu. When this was pointed out, the same food was returned to me on a fresh plate, needless to say it was not eaten. I have been assured since, that this matter has been taken seriously and efforts will be taken to ensure the highest standards are maintained.
The bathroom was good with a fog free mirror which was most welcome. The toiletries, towels and robes and slippers were all of excellent quality.
It is a lovely hotel which I would have no hesitation in choosing for another stay in this beautiful island.
We ate in the Brasserie one evening and were delighted with both the meal and the service. There was a wonderful choice of fresh fruit to accompany breakfast but on a couple of occasions the cooked breakfast did not quite meet my expectations. One day it was not very hot and on another occasion there was a heap of streaky bacon instead of the back bacon as described on the menu. When this was pointed out, the same food was returned to me on a fresh plate, needless to say it was not eaten. I have been assured since, that this matter has been taken seriously and efforts will be taken to ensure the highest standards are maintained.
The bathroom was good with a fog free mirror which was most welcome. The toiletries, towels and robes and slippers were all of excellent quality.
It is a lovely hotel which I would have no hesitation in choosing for another stay in this beautiful island.
Source: tripadvisor.co.uk
In October 2014, brownrann said about Old Government House Hotel & Spa
We have just returned from our anniversary weekend at the OGH. It was a 5 star experience from start to finish. We booked the Tennefest weekend break and it was amazing. We were picked up from the airport, enjoyed a delicious three course meal, with wine on our first evening.
The breakfast was outstanding, superb choice and extremely tasty.
It was our wedding anniversary and the hotel surprised us with a bottle of bubbly, chocolate dipped strawberries and chocolates. What really stands out in this hotel is the staff, nothing is to much trouble and the service is the best we have ever had on our travels.
We have no hesitation in highly recommending this hotel, you will not be disappointed.
The breakfast was outstanding, superb choice and extremely tasty.
It was our wedding anniversary and the hotel surprised us with a bottle of bubbly, chocolate dipped strawberries and chocolates. What really stands out in this hotel is the staff, nothing is to much trouble and the service is the best we have ever had on our travels.
We have no hesitation in highly recommending this hotel, you will not be disappointed.
Source: tripadvisor.co.uk
In October 2014, BetsyBoo said about Old Government House Hotel & Spa
We carefully chose our room via the website hoping for something special, for our first mummy and daddy only break away without children for quite some time. We opted for a seaview king room. We felt badly let down by its 'generous' size and that of the accompanying bathroom. It was almost impossible to use the toilet without first moving the toilet roll holder, and it all felt rather small and squashed in. Not what I expect when paying GBP275 per night.
We ate one night at La Nautica in St Peter Port - great fish restaurant and fabulous puddings. And another night we ate in the Curry Club. We had great and attentive service but the food was a let down. The lamb curry was tough and chewy and really didn't taste of much.
The people working in the hotel are all friendly and greeted us every time we saw one of them. We were pretty self sufficient in terms of concierge services as we were visiting relatives on the island, but the staff were happy to help with umbrellas when there was a downpour etc.
Breakfast was delicious and we were able to have an lovely lunch outside in the October sun.
We'd probably go back as we have relatives living on Guernsey and it is one of the best hotels on the island. However I'd check first on the size of room in context of the price being paid.
We ate one night at La Nautica in St Peter Port - great fish restaurant and fabulous puddings. And another night we ate in the Curry Club. We had great and attentive service but the food was a let down. The lamb curry was tough and chewy and really didn't taste of much.
The people working in the hotel are all friendly and greeted us every time we saw one of them. We were pretty self sufficient in terms of concierge services as we were visiting relatives on the island, but the staff were happy to help with umbrellas when there was a downpour etc.
Breakfast was delicious and we were able to have an lovely lunch outside in the October sun.
We'd probably go back as we have relatives living on Guernsey and it is one of the best hotels on the island. However I'd check first on the size of room in context of the price being paid.
Source: tripadvisor.co.uk
In October 2014, l p said about Old Government House Hotel & Spa
The title is taken directly from the hotel mantra on our room access card. We can assure you that this is what you can expect from your stay at this wonderful hotel. We were met at the airport by a warm and welcoming ‘Guernseyman’ and driven through the beautiful countryside by the private hire car arranged by the hotel. On arrival we were welcomed by name and upgraded, without request to sea view rooms. What a blissful start to our two short nights in this wonderful hotel. The hotel employees work as a team and made us feel so welcome, as if we spent two days every week with them. The effortless ambiance created by the staff are exemplary and could be down to excellent training, a faultless recruitment department or perhaps it is the personalities of the warm and quietly efficient lovely people who have chosen to work in this beautiful hotel. I don’t know, but I can assure you it works. ‘Generous hospitality and passionate service’ is what we had the pleasure of enjoying during our short stay. We will certainly return.
Source: tripadvisor.co.uk
In September 2014, AWOL111 said about Duke of Richmond Hotel
First time in Guernsey so didn t know what to expect. Spent 2 nights at the Duke of Richmond partial business/pleasure trip.
Well impressed by the level of service of the hotel staff who went out of their way to make our stay out of the ordinary. Perhaps they could give tuition to certain European based 5 star hotels? If staying at the hotel, have a look in the restaurant for what can only be described as the perfect Heath Robinson ceiling ventilator, straight from a HG Wells/Jules Verne novel. Must get one similar for home.
Excellent breakfast and good evening meal at the hotel.
Well done.
Well impressed by the level of service of the hotel staff who went out of their way to make our stay out of the ordinary. Perhaps they could give tuition to certain European based 5 star hotels? If staying at the hotel, have a look in the restaurant for what can only be described as the perfect Heath Robinson ceiling ventilator, straight from a HG Wells/Jules Verne novel. Must get one similar for home.
Excellent breakfast and good evening meal at the hotel.
Well done.
Source: tripadvisor.co.uk
In September 2014, Caroline E said about Duke of Richmond Hotel
Returned on 29th August. Absolutely gorgeous, with the nicest staff I have ever had to pleasure to meet. Nothing was too much trouble by staff who always seem to know our names. The Duke of Richmond in Guernsey was definitely the cleanest hotel I have ever stayed at. Beautiful bedrooms and room 315 is beautiful and spacious. Definitely better than most 5 star hotels in Britain. I would recommend this hotel to anyone and cannot wait to return. It's a long time since I felt this way about a hotel, Standards are slipping but NOT at the Duke of Richmond. Absolutely wonderful. Caroline and Tom
Source: tripadvisor.co.uk
In September 2014, Adrian J said about Duke of Richmond Hotel
We recently returned from a 3 night stay where we celebrated our wedding anniversary....The hotel is decorated in a refreshingly unique style combining comfort,elegance and thought provoking design...The staff were wonderfully attentive and upon arrival in our beautifully appointed suite we were presented with a bouquet of flowers...We went to the bar for cocktails and were greeted by name and wished a happy anniversary ..a menu was brought to us and we were escorted to the lovely Leopard Restaurant, treated to glasses of champagne and enjoyed an excellent dinner which included a sumptuous cheesecake surrounded by anniversary greetings in chocolate...This level of service continued throughout our stay and contributed greatly to making Guernsey one of our top holiday experiences and when we next visit we would not consider staying anywhere other than at The Duke of Richmond Hotel.
Source: tripadvisor.co.uk