Local Reviews
In July 2015, anne_king40 said about Duke of Richmond Hotel
Stayed for 4 nights at the end of June 2015 and would definitely recommend this hotel. Our room was very clean , the food in the restaurant was very good ,especially the breakfast and the staff were very helpful. The hotel is situated in a quiet part of St. Peter Port but only a short walk to the centre of the town. Go in June and see all the beautiful flowers.
Source: tripadvisor.co.uk
In July 2015, John W said about Duke of Richmond Hotel
We live in North Devon, and are carers for my wife's 92 year old father, who lives with us, and had not had a holiday on our own for 6 years. Our wedding anniversary was in May, and my sister kindly volunteered to come and stay with father-in-law so that we could have a week away. So, we wanted somewhere peaceful, relaxing, within easy reach, and with good facilities.
We picked Guernsey, so that we could use the Exeter airport, and after using web and brochure recommendations, we selected the Duke of Richmond hotel as it seemed to offer all that we wanted, with an offer on staying a week, and had good reviews.
We had hired a car from the airport, so were able to go straight to the hotel ... well, by following a good map, we negotiated the various one-way streets successfully and arrived without any problems. We parked up in the adjacent car park and were greeted by hotel staff offering assistance with our luggage.
The reception area was spacious and cool, and well attended by friendly staff, and we immediately felt that we had made a good choice. We were expected, and our room was ready...and what a room! It was large enough to have a super-king size bed, plus a sofa and two armchairs. There was a message of welcome from the management, a good guide to hotel facilities, and a range of magazines.
The bed was crispy clean and comfortable, and the view from the window was across parkland to the sea. The bathroom was a good size and spotless (an essential for my wife!). There was tea/coffee making kit, and free WiFi (which a member of staff cheerfully set up on my wife's tablet).
But the thing that makes the Duke of Richmond stand out from other hotels we have used was the staff, particularly those in the Restaurant. All listened, noted any special requests, and never made a mistake. By day 2 our preferences had already been adopted (though checked) and we were really made to feel welcome. I know that most good hotels aim to achieve this, but few get it is "right" as the DoR, particularly across all levels of staff. Whether it was Restaurant shift manager, waiter or reception staff, you were made to feel important and that you needs were uppermost in their minds.
The only small niggle was the small car park. The hotel only has 5 spaces in it, so it is pot luck whether you get in or not. However, there was free parking available in the street (from 6pm to 8am) and we never had to park more than 10 spaces down from the hotel.
All in all, one of the best hotels we have ever stayed in, which achieved our wish for a peaceful anniversary break. And the free bottle of fine wine that the hotel provided for our anniversary was just another demonstration of their competent attention to detail.
Would we go back? At the drop of a hat!
We picked Guernsey, so that we could use the Exeter airport, and after using web and brochure recommendations, we selected the Duke of Richmond hotel as it seemed to offer all that we wanted, with an offer on staying a week, and had good reviews.
We had hired a car from the airport, so were able to go straight to the hotel ... well, by following a good map, we negotiated the various one-way streets successfully and arrived without any problems. We parked up in the adjacent car park and were greeted by hotel staff offering assistance with our luggage.
The reception area was spacious and cool, and well attended by friendly staff, and we immediately felt that we had made a good choice. We were expected, and our room was ready...and what a room! It was large enough to have a super-king size bed, plus a sofa and two armchairs. There was a message of welcome from the management, a good guide to hotel facilities, and a range of magazines.
The bed was crispy clean and comfortable, and the view from the window was across parkland to the sea. The bathroom was a good size and spotless (an essential for my wife!). There was tea/coffee making kit, and free WiFi (which a member of staff cheerfully set up on my wife's tablet).
But the thing that makes the Duke of Richmond stand out from other hotels we have used was the staff, particularly those in the Restaurant. All listened, noted any special requests, and never made a mistake. By day 2 our preferences had already been adopted (though checked) and we were really made to feel welcome. I know that most good hotels aim to achieve this, but few get it is "right" as the DoR, particularly across all levels of staff. Whether it was Restaurant shift manager, waiter or reception staff, you were made to feel important and that you needs were uppermost in their minds.
The only small niggle was the small car park. The hotel only has 5 spaces in it, so it is pot luck whether you get in or not. However, there was free parking available in the street (from 6pm to 8am) and we never had to park more than 10 spaces down from the hotel.
All in all, one of the best hotels we have ever stayed in, which achieved our wish for a peaceful anniversary break. And the free bottle of fine wine that the hotel provided for our anniversary was just another demonstration of their competent attention to detail.
Would we go back? At the drop of a hat!
Source: tripadvisor.co.uk
In July 2015, howlr said about Duke of Richmond Hotel
Beautifully clean, smart and immaculate hotel. Breakfast exceptionally good. Walking distance to St Peter Port waterfront. Lovely pool but gate to it was a nuisance. Staff very friendly and helpful. Had a higher class room and it was lovely!
Source: tripadvisor.co.uk
In July 2015, ghostlymoron said about Duke of Richmond Hotel
We stayed for 10days holiday, our first visit to Guernsey. We found the hotel had all the facilities we required, the staff were very helpful and friendly, attending to our every need. We only ate dinner in the hotel once as we like to try a variety of local eateries - guided by Trip Advisor of course - the one we did have was good.
Breakfasts were excellent, we usually took ours in the conservatory. Huge choice and cooked options really well done and cooked to order.
The pool was small which is OK but there was insufficient space to arrange the loungers I thought. It is an add on in a constricted site so probably as good an arrangement as could be achieved. The terrace was a lovely space for a drink or snack or just to read a book.
Our room was a bit on the small side I felt for the money. It was adequate and we'll equipped but lacked an interesting view. Other rooms had a (distant) sea view and some were larger with balconies. If staying there again, I'd go for a superior room. The showed was superb.
Breakfasts were excellent, we usually took ours in the conservatory. Huge choice and cooked options really well done and cooked to order.
The pool was small which is OK but there was insufficient space to arrange the loungers I thought. It is an add on in a constricted site so probably as good an arrangement as could be achieved. The terrace was a lovely space for a drink or snack or just to read a book.
Our room was a bit on the small side I felt for the money. It was adequate and we'll equipped but lacked an interesting view. Other rooms had a (distant) sea view and some were larger with balconies. If staying there again, I'd go for a superior room. The showed was superb.
Source: tripadvisor.co.uk
In July 2015, norman p said about Duke of Richmond Hotel
Having fancied a weekend away we decided to try Guernsey, searching the internet we found this hotel with a special offer 3 nights for 2, we booked a room with a balcony and breakfast included.
We arrived early and the room was ready, The bed was the biggest i have ever seen, very very comfortable, the room had a settee and an armchair, fridge and a massive balcony complete with a set of garden furniture and a pleasant view.Very clean a nice selection of bathroom accessories, turn down service in the evening.
Breakfast had a good selection of foods, from continental to kippers and a full breakfast, service was excellent, we did try the evening menu as well but i preferred the restaurant in the best western hotel (reviewed separately), would return again, good value for money, good location about 10 mins walk to town centre.
We arrived early and the room was ready, The bed was the biggest i have ever seen, very very comfortable, the room had a settee and an armchair, fridge and a massive balcony complete with a set of garden furniture and a pleasant view.Very clean a nice selection of bathroom accessories, turn down service in the evening.
Breakfast had a good selection of foods, from continental to kippers and a full breakfast, service was excellent, we did try the evening menu as well but i preferred the restaurant in the best western hotel (reviewed separately), would return again, good value for money, good location about 10 mins walk to town centre.
Source: tripadvisor.co.uk
In July 2015, hughgo434 said about Duke of Richmond Hotel
.This hotel is excellent all the staff were just so on the ball,very polite,friendly and helped in anyway possible.The room was very high standard,Breakfast exceptional,very good choice,Evening meals were excellent,the ribeye steak was the best I.ve ever had,as was the cheesecake.This was the first visit to Guernsey and the hotel and certainly wont be the last,Thank you to all the staff for a perfect stay
Source: tripadvisor.co.uk
In July 2015, Connieking said about Duke of Richmond Hotel
I booked a 3 night stay at the Duke of Richmond as a surprise for my wife's 60th birthday. Unfortunately we were a day late checking in due to poor weather in Guernsey which twice delayed our flight. Despite this the staff had laid on a wonderful surprise for my wife. Waiting for her in the room was a bottle of Champagne (I had to help her drink it) a card signed by many of the staff, and giant inflatable "60" balloons. The management also very generously waived the cost of the first night booked. These gestures greatly cheered us up as set us in the right mood to enjoy the rest of our stay.
The hotel lives up to its reputation completely and the service and friendliness of its staff, the cleanliness of our room and general areas, and the quality of food is outstanding. Its very good.
The hotel is located a short taxi drive from the centre of St Peters Port in a quiet leafy suburb overlooking the harbour.
We hope to visit this hotel again and enjoy all that it offers. Thanks again to the management and staff.
The hotel lives up to its reputation completely and the service and friendliness of its staff, the cleanliness of our room and general areas, and the quality of food is outstanding. Its very good.
The hotel is located a short taxi drive from the centre of St Peters Port in a quiet leafy suburb overlooking the harbour.
We hope to visit this hotel again and enjoy all that it offers. Thanks again to the management and staff.
Source: tripadvisor.co.uk
In July 2015, Chriseves said about Duke of Richmond Hotel
We visited the hotel for 4 nights in June 2015 before moving onto Sark. This was our first trip to the channel islands & we enjoyed our first stay in St Peters Port.
The good points of the Hotel are its staff, service is good & all the staff are very pleasant and go out of their way to make you happy. The hotel is very conveniently located about a 10 minute walk inland from the sea. Dont book the hotel if you are disabled in any way or not very fit, as it is a steep walk up from the Sea. I fell down the stairs on the first day (lift was full with two German tourists with 6 cases!) & badly twisted my ankle. The staff were very helpful, kind and considerate but I spent the next 4 days limping up and down the hill, so although usually very mobile found the hill a bit of a challenge on the way back. The food is OK, but the specials never changed and the menu is very limited. Sunday in town is like a ghost town, all the shops and most of the rstaurants do not open. Couldnt even find a chemist open to get some pain relief for my aching ankle. The hotel has a nice sun terrace & swimming pool, breakfast is ok but nothing special. We were there at a weekend when a Hen party group were in residence, butt they were lovely and very well behaved. Our room was a bit of a disappointment, fabric walls were different and the bed was extremely comfortable. The bathroom was cramped, poorly designed and the shower was very small.This is a well run hotel, but expensive for facilities it provides and the food lets it down as it is average at the best.
The good points of the Hotel are its staff, service is good & all the staff are very pleasant and go out of their way to make you happy. The hotel is very conveniently located about a 10 minute walk inland from the sea. Dont book the hotel if you are disabled in any way or not very fit, as it is a steep walk up from the Sea. I fell down the stairs on the first day (lift was full with two German tourists with 6 cases!) & badly twisted my ankle. The staff were very helpful, kind and considerate but I spent the next 4 days limping up and down the hill, so although usually very mobile found the hill a bit of a challenge on the way back. The food is OK, but the specials never changed and the menu is very limited. Sunday in town is like a ghost town, all the shops and most of the rstaurants do not open. Couldnt even find a chemist open to get some pain relief for my aching ankle. The hotel has a nice sun terrace & swimming pool, breakfast is ok but nothing special. We were there at a weekend when a Hen party group were in residence, butt they were lovely and very well behaved. Our room was a bit of a disappointment, fabric walls were different and the bed was extremely comfortable. The bathroom was cramped, poorly designed and the shower was very small.This is a well run hotel, but expensive for facilities it provides and the food lets it down as it is average at the best.
Source: tripadvisor.co.uk
In July 2015, michael d said about Duke of Richmond Hotel
This is an excellent hotel. Room was superb very comfortable & quite spacious hair dryer in bathroom could have been better, perhaps the reason for the spare one in the wardrobe! . Food was amazing the two nights we chose to eat there. Service in restaurant couldn't be faulted. All in all a thoroughly enjoyable experience.
Source: tripadvisor.co.uk
In July 2015, christine1bird said about Duke of Richmond Hotel
We have just returned after a four day visit to this Hotel. This was our first trip to Guernsey although we have visited Jersey several times and would much prefer the latter island. The staff are the Hotel are very efficient and friendly. The food is very basic with the specials board on the one night offering four different types of fish but no meat!! You would be hard pressed to find something different to eat if you were staying for a week. The desserts are very disappointing. There is a sun terrace and swimming pool. Breakfast is nothing special. Our room was very ostentatious with fabric walls but the bed was comfortable.The Hotel was overpriced and the food was very disappointing.
Source: tripadvisor.co.uk