Local Reviews
In October 2016, Bob F said about Old Government House Hotel & Spa
The hotel building is rather dated, but that only adds to it's charm. We stayed in room 108, with large bay windows, from which we could see all of the other channel islands and harbour, quite a view to wake up to! The room was nicely decorated and clean, with plenty of literature regarding Guernsey and tourist attractions. Everything required for a comfortable stay was supplied, we didn't tackle the gym, but the spa and sauna was great. We ate at the hotel, and very good the food was, we could not fault it, nor could we fault the staff, from the restaurant staff to the front desk, all were attentive, polite and helpful. No negative points whatsoever regarding the hotel and staff, a most enjoyable stay, we shall return!
Source: tripadvisor.co.uk
In October 2016, Chocolatelover15 said about Old Government House Hotel & Spa
I cannot speak highly enough of this hotel & staff. We visited Guernsey for the weekend with our children (4&5) and from the moment we checked in we were looked after so well. The children had their own small dressing gowns in the room and their own Oggie Bear on their beds. The evening turndown was a complete treat which the children called the hotel fairies! Breakfast was great and so much choice which kept us all happy and set for the day ahead. The girls and I had afternoon tea on Sunday in the cosy lounge whilst my husband tried the gin tasting in the Crown Club, both were fantastic and highly recommended.
The seaview rooms with balcony were ideal as gave us some outside space whilst being protected from the autumn weather. The location was also ideal with just a short walk into town.
Would love to go back to Guernsey and The OGH.
The seaview rooms with balcony were ideal as gave us some outside space whilst being protected from the autumn weather. The location was also ideal with just a short walk into town.
Would love to go back to Guernsey and The OGH.
Source: tripadvisor.co.uk
In October 2016, CURTIS3 said about Old Government House Hotel & Spa
The hotel is decorate lovely and the rooms we saw were all beautifully furnished, albeit small. We were upgraded to a deluxe room and so relieved as the rooms we had were still very small so no idea what the standard room size was ! The service of the staff and the quality of food was very good though and would definately recommend staying here.
Source: tripadvisor.co.uk
In October 2016, Cheshunt_11 said about Old Government House Hotel & Spa
There is a real sense of history here, you can imagine the German officers being billeted here. The decor is very sumptuous, I really liked the padded wallpaper with borders on each panel, I appreciate craftsmanship. 5 star hotels can seem impersonal and corporate but that is not the case here, the staff were friendly and welcoming. We took advantage of the Tennerfest offer of 3 courses for £17.50 during October. The standard of food and presentation matches some of the Michellin recommended restaurants we have tried in London. The spa is lovely and the staff are really helpful. The hotel is well positioned in St Peter's Port. The rooms are fairly small but it is in the middle of town. The car park is quite small. We got blocked in and it took 20 minutes to find the driver, not great if you have to catch a plane. You are asked to leave your keys at reception so maybe it was a one off occurrence. We had a lovely short break and I would return.
Source: tripadvisor.co.uk
In October 2016, SAM said about Old Government House Hotel & Spa
We stayed for 4 days at this hotel. I just can not say anything bad about them at all.
Very friendly staff, impeccably clean, the food is first class, the rooms very comfortable.
I challenge anyone to say the have stayed in a better hotel than this.
There service and attention to guests is second to none.
Thank you 😊 to all at the ogh for a wonderful time.
Very friendly staff, impeccably clean, the food is first class, the rooms very comfortable.
I challenge anyone to say the have stayed in a better hotel than this.
There service and attention to guests is second to none.
Thank you 😊 to all at the ogh for a wonderful time.
Source: tripadvisor.co.uk
In November 2016, Simon L said about Old Government House Hotel & Spa
My wife and I visited here late October to celebrate an anniversary. We were looking forward to our stay here and I'm delighted to report that we were not disappointed.
We were warmly greeted upon arrival and offered a glass of sparkling wine during our check-in process. This was indicative of the level of attentiveness and friendliness that all the hotel staff showed.
Our room was on the second floor overlooking the harbour. The room was spacious, comfortable with a pleasant decor. This is true of the entire hotel, although finding our way to the room proved slightly confusing at first.
Breakfast is served in the Brasserie restaurant. There is a buffet selection of fresh fruits, yoghurts, cereals etc., which were always fresh and well-supplied. Cooked breakfasts are ordered from a menu and cooked freshly - which I approve of (nothing worse that cooked breakfast buffets in my opinion). Too often I find that full English breakfasts are a disappointment, but the OGH got this right. Tasty sausage and bacon - everything cooked just right. The coffee is nice too, but don't be afraid to ask for an extra shot in your cappuccino.
If we are lucky enough to return to Guernsey, the OGH is where we will stay.
We were warmly greeted upon arrival and offered a glass of sparkling wine during our check-in process. This was indicative of the level of attentiveness and friendliness that all the hotel staff showed.
Our room was on the second floor overlooking the harbour. The room was spacious, comfortable with a pleasant decor. This is true of the entire hotel, although finding our way to the room proved slightly confusing at first.
Breakfast is served in the Brasserie restaurant. There is a buffet selection of fresh fruits, yoghurts, cereals etc., which were always fresh and well-supplied. Cooked breakfasts are ordered from a menu and cooked freshly - which I approve of (nothing worse that cooked breakfast buffets in my opinion). Too often I find that full English breakfasts are a disappointment, but the OGH got this right. Tasty sausage and bacon - everything cooked just right. The coffee is nice too, but don't be afraid to ask for an extra shot in your cappuccino.
If we are lucky enough to return to Guernsey, the OGH is where we will stay.
Source: tripadvisor.co.uk
In November 2016, tattyff said about Old Government House Hotel & Spa
We last stayed two years ago and rarely return to the same place but our last stay had been so good that we decided to return.
I booked the same classic room which we had been happy with. Very small but comfortable. Before our visit I had an e mail to inform us that there would be a function one evening and as our room was above we may be affected.
We were happy to put up with any noise as it was just one night. On arrival we found that we had been given £50 food credit which we presumed was for the inconvenience of the noise.
Well we were to find out that there were three functions on all three nights of our stay. On the third one I had to phone reception at 2.35am as people were still talking and we had been unable to sleep.
The receptionist on duty when we checked out just said sorry about the noise and sorry we had not been told about three functions. Premier Inn refund a nights stay for sleepless nights!
A nice hotel with a good team of staff but we wont return.
I booked the same classic room which we had been happy with. Very small but comfortable. Before our visit I had an e mail to inform us that there would be a function one evening and as our room was above we may be affected.
We were happy to put up with any noise as it was just one night. On arrival we found that we had been given £50 food credit which we presumed was for the inconvenience of the noise.
Well we were to find out that there were three functions on all three nights of our stay. On the third one I had to phone reception at 2.35am as people were still talking and we had been unable to sleep.
The receptionist on duty when we checked out just said sorry about the noise and sorry we had not been told about three functions. Premier Inn refund a nights stay for sleepless nights!
A nice hotel with a good team of staff but we wont return.
Source: tripadvisor.co.uk
In November 2016, Coastal254369 said about Old Government House Hotel & Spa
Had a long weekend / mini-first year wedding anniversary getaway with my wife to the OGH. We had spent our wedding in one of Red Carnation 's London hotels, so chose the place based on reputation. Did not disappoint!
The hotel was quite accommodating in providing a room far away from a wedding celebration and we had peace and quiet for the whole stay.
Location, facilities, staff and restaurant (and atmosphere) were simply exceptional.
Despite venturing out to the other highly-rated restaurants, we eventually gave in and kept coming back to the hotel for our meals towards the end of the trip.
As was the case with our previous experience with Red Carnation, everything was done at a luxury level, but with a sense of ease and familiarity that is hard to convey. My wife and I are and will continue to be repeat customers.
The hotel was quite accommodating in providing a room far away from a wedding celebration and we had peace and quiet for the whole stay.
Location, facilities, staff and restaurant (and atmosphere) were simply exceptional.
Despite venturing out to the other highly-rated restaurants, we eventually gave in and kept coming back to the hotel for our meals towards the end of the trip.
As was the case with our previous experience with Red Carnation, everything was done at a luxury level, but with a sense of ease and familiarity that is hard to convey. My wife and I are and will continue to be repeat customers.
Source: tripadvisor.co.uk
In December 2016, maryhellis said about Old Government House Hotel & Spa
First visit to Guernsey and the Old Government Hotel and Spa was in the perfect location to be. From the minute that we walked in the staff were friendly and attentive. We had our first meal in the curry room and the food was beautiful, as was the wine flight which was wine chosen by the chef. The next night we ate in the Brasserie which again served excellent food. The Maitre'D was knowledgable and friendly, as were the waiters and waitresses. Our room was very comfortable and had a lovely view of the gardens and had sea views. Cannot recommend highly enough.
Source: tripadvisor.co.uk
In December 2016, Ian and Helen S said about Old Government House Hotel & Spa
Quite simply, this is the best hotel I have ever stayed in. OGH is classically elegant, offering you affordable luxury. Even before you get there you are sent a ‘guest preference form’ so they can supply everything that will help make your stay perfect - and from the moment you arrive, you are treated like royalty.
Going for a ‘mother and daughter’ break, this was our second trip to OGH – our room was spacious, exceedingly comfortable and spotless. The bed linen is to die for, beautifully mongrammed with ‘OGH’ and the toiletries are all L’Occitane. The tea and coffee tray is exceptional and the turndown service each evening with little bags of goodies left on the pillow is a lovely touch.
The spa offers a first class service with warm and friendly therapists. There is a comprehensive list of treatments – all of which offer great value for money. After a busy day out on our feet, it was great to be able to use the steam room and jacuzzi’s to unwind.
Hotels are not often renowned for their food but at OGH, this really is exceptional. Using local, seasonal ingredients, quality of the fayre is outstanding. The afternoon tea is a ‘must-do’ but go hungry as the portions are very generous.
Possibly, the stand out feature though must be the staff. Headed up by a wonderful general manager (Andrew Chantrell), many of the staff remembered us from our short stay 3 years ago. We were welcomed back like old friends and they couldn’t do enough to make our stay as happy as possible.
So wonderful is this hotel, that I have booked to go back in September with my husband for a mini break to celebrate our birthdays. We can’t wait!
Going for a ‘mother and daughter’ break, this was our second trip to OGH – our room was spacious, exceedingly comfortable and spotless. The bed linen is to die for, beautifully mongrammed with ‘OGH’ and the toiletries are all L’Occitane. The tea and coffee tray is exceptional and the turndown service each evening with little bags of goodies left on the pillow is a lovely touch.
The spa offers a first class service with warm and friendly therapists. There is a comprehensive list of treatments – all of which offer great value for money. After a busy day out on our feet, it was great to be able to use the steam room and jacuzzi’s to unwind.
Hotels are not often renowned for their food but at OGH, this really is exceptional. Using local, seasonal ingredients, quality of the fayre is outstanding. The afternoon tea is a ‘must-do’ but go hungry as the portions are very generous.
Possibly, the stand out feature though must be the staff. Headed up by a wonderful general manager (Andrew Chantrell), many of the staff remembered us from our short stay 3 years ago. We were welcomed back like old friends and they couldn’t do enough to make our stay as happy as possible.
So wonderful is this hotel, that I have booked to go back in September with my husband for a mini break to celebrate our birthdays. We can’t wait!
Source: tripadvisor.co.uk