Local Reviews
In April 2018, HSeeingtheworld said about Duke of Richmond Hotel
We came to celebrate my wife's 70th birthday and we are delighted we did
Check in was efficient courtesy of the charming Paloma, who continued to help us with arrangements throughout our stay.
ably assisted by the equally charming Marta.
The restaurant manager, Orlando, always recognised us and called us by name. On her birthday he wished her happy birthday and presented us with a glass of champagne each with breakfast. The food and service both at breakfast and dinner was excellent thanks in particular to Shirley and Andrea and the Irish Coffee was amongst the best I have had anywhere
George, the barman kept us well supplied and Norbert, the General Manager was the perfect host
Our room (212) was spacious, quiet and comfortable
Finally my wife received a birthday card signed by all the staff as well as cakes on a plate with happy birthday written in icing.
We genuinely felt as though we had spent the time with friends and, on a future visit, will definitely return to the Duke of Richmond
Check in was efficient courtesy of the charming Paloma, who continued to help us with arrangements throughout our stay.
ably assisted by the equally charming Marta.
The restaurant manager, Orlando, always recognised us and called us by name. On her birthday he wished her happy birthday and presented us with a glass of champagne each with breakfast. The food and service both at breakfast and dinner was excellent thanks in particular to Shirley and Andrea and the Irish Coffee was amongst the best I have had anywhere
George, the barman kept us well supplied and Norbert, the General Manager was the perfect host
Our room (212) was spacious, quiet and comfortable
Finally my wife received a birthday card signed by all the staff as well as cakes on a plate with happy birthday written in icing.
We genuinely felt as though we had spent the time with friends and, on a future visit, will definitely return to the Duke of Richmond
Source: tripadvisor.co.uk
In April 2018, HLB94 said about Duke of Richmond Hotel
just stayed at this hotel for a few days whilst visiting guersney on a FAMtrip and i could not recommend it enough. The staff were excellent and could not do enough for you, Alysa especially who was wonderful and always happy. The rooms were gorgeous and always cleaned and the food was even better! Also in a great location with just a short walk into st peters port town.
Source: tripadvisor.co.uk
In May 2018, AndyGray1980 said about Duke of Richmond Hotel
Stayed here for a night on 15 March. The greeting at reception was exceptional they made sure I had everything I needed booked me a table in the restaurant and were very friendly and welcoming. Didn't catch the guys name but he gave a great first impression.
Room was large, clean and had all the facilities you would expect.
Ate in the restaurant the night before the food was good as was the full English breakfast the following day.
I will be back.
Room was large, clean and had all the facilities you would expect.
Ate in the restaurant the night before the food was good as was the full English breakfast the following day.
I will be back.
Source: tripadvisor.co.uk
In July 2017, G_EvansWales said about Old Government House Hotel & Spa
We stayed here for just 2 nights to celebrate my wife's birthday. We had afternoon tea on the day of our arrival and it was the best either of us had ever had. The heated outdoor pool was such a pleasure to get into after a day of walking. All the staff were friendly and helpful but not in an oppressive manner. Our room was fairly small but we spent very little time in there anyway. Why stay anywhere else in St Peter Port, it is just 5 minutes from the seafront.
Source: tripadvisor.co.uk
In July 2017, Eve M said about Old Government House Hotel & Spa
We stayed at the custom house hotel what a fab hotel every one who works there are very friendly can't do enough for you fantastic good chocolates in room very comfortable lovley large bathroom lovley food right in centre would stay there again fantastic eve
Source: tripadvisor.co.uk
In July 2017, Max E said about Old Government House Hotel & Spa
A wedding anniversary trip for a few days to get away from it all. We were staying in the Herm Suite which was just lovely - a great view of the port and islands. Staff at the hotel were perfect and so friendly. Food and bar was great. We were probably the youngest in the hotel in our forties (!) but that didn't matter at all. Hotel is in a great situation close to everything. Too many gins to choose from made for a hazy lazy stay. Recommended - we will be back!
Source: tripadvisor.co.uk
In July 2017, PaulKim60 said about Old Government House Hotel & Spa
My wife and myself have just completed a weeks holiday at the Old Government House Hotel & Spa. This is a nice hotel and the staff are brilliant. The brassiere restaurant though is overpriced although the food is good. Would recommend.
Source: tripadvisor.co.uk
In July 2017, Ken T said about Old Government House Hotel & Spa
The Old Government House Hotel. 5 stars all round. Pleasant obliging staff all round. Very comfortable spacious room and bathroom. Shower cubicle a bit small. Some large people spotted at breakfast would have trouble in shower. Rooms and hotel tastefully decorated. Restaurant for dining 5 stars. Restaurant for breakfast 5+ stars. Wonderful variety of fresh fruits on buffet. Tried out the spa,sauna,steam room and chill room twice. 5 stars.
Nothing to fault here.
However one glitch we experienced. We were stuck in lift between floors for about 15 minutes. I forced open lift doors for fresh air. Staff quick to our assistance and apologetic.Later that night bottle of bubbly delivered to our room for inconvenience caused. Hey these things happen.
Highly recommended.
Nothing to fault here.
However one glitch we experienced. We were stuck in lift between floors for about 15 minutes. I forced open lift doors for fresh air. Staff quick to our assistance and apologetic.Later that night bottle of bubbly delivered to our room for inconvenience caused. Hey these things happen.
Highly recommended.
Source: tripadvisor.co.uk
In July 2017, Grandtour2014 said about Old Government House Hotel & Spa
The combination of room, location and service made this one of the very best hotel stays that we have ever enjoyed. We had a Seaview King with balcony, which was superb: spacious with a balcony and a great view over the town and harbour. We had fantastic weather but an impressive touch was that the balcony was covered and had electric windows - so that it was pretty much an open balcony for the summer but protected in the cooler seasons.
The service is really second to none. It felt like a bygone era. It came through from start to finish and at every level.especially in the little touches, like refreshing the (free) water and tea facilities in the room every time we used them. We inadvertently left some souvenir glasses from the Herm beer festival that we had stumbled upon during our daytrip there behind in our room when we left. The hotel sent them on to our home, refusing our offer to pay postage. Where else do you see service like that these days?
The food was brilliant. The included breakfast was excellent, with plenty of choice and a lovely airy restaurant to start the day. The fish in the brasserie was perfectly cooked. The lobster rolls in the Crown Club were also a great treat and well recommended.
Finally, the staff. Truly excellent. Very friendly, helpful and genuinely interested in being the best: nothing was too much trouble.
We will certainly return before too long!
The service is really second to none. It felt like a bygone era. It came through from start to finish and at every level.especially in the little touches, like refreshing the (free) water and tea facilities in the room every time we used them. We inadvertently left some souvenir glasses from the Herm beer festival that we had stumbled upon during our daytrip there behind in our room when we left. The hotel sent them on to our home, refusing our offer to pay postage. Where else do you see service like that these days?
The food was brilliant. The included breakfast was excellent, with plenty of choice and a lovely airy restaurant to start the day. The fish in the brasserie was perfectly cooked. The lobster rolls in the Crown Club were also a great treat and well recommended.
Finally, the staff. Truly excellent. Very friendly, helpful and genuinely interested in being the best: nothing was too much trouble.
We will certainly return before too long!
Source: tripadvisor.co.uk
In July 2017, andred said about Old Government House Hotel & Spa
Perfect reception, room was large, clean, perfectly provided with everything you need when staying a few nights on Guernsey. breakfast, lunch and diner were excellent as well. With friendly weighters, and a good chef in the kitchen
Source: tripadvisor.co.uk