Local Reviews
In June 2018, suzannebL8233ML said about The Crown, Hartest
We chose this pub for lunch. Very nice for the middle of nowhere. 11 people Inc children. Big garden with play area and room to play football if you take one. Outdoor decked area for food too. We had a variety of meals, some had just starters some toasted sandwiches and others mains. All really nice and they had a gf menu too. The bill was under £100 So not badly priced either. Very nice server and good atmosphere
Source: tripadvisor.co.uk
In June 2018, Cliffordt_12 said about The Crown, Hartest
My wife and I had a nice evening meal here whilst visiting the area. The service was excellent and the setting very pleasant. The food was very good with the exception of the parsley root which was inedible but was quickly swapped for carrots. Not the cheapest place but well worth a visit.
Source: tripadvisor.co.uk
In June 2018, WestSuffolkGillian said about The Crown, Hartest
Went on an evening with eight family. Dreadful service - had to wait 35 minutes for three drinks and when we asked about them they were on the bar waiting!! Waiting for the waitress!! Desserts ages arriving and the pot of tea never came at all. Food ok but not as good as in the past I feel - a shame as we have eaten there for years.
Source: tripadvisor.co.uk
In June 2018, ray123162 said about The Crown, Hartest
Over the last 3 days I have visited The Crown twice for lunch and once for an evening meal. On every occasion the staff were attentive, knowledgeable and keen to please. I tried various choices from the menu and all without exception were outstanding quality, there is clearly a vary talented team in the kitchen. The vegan in our party rated the Tofu Katsu Curry as the best she had ever been served! Thank you.
Source: tripadvisor.co.uk
In June 2018, debidebi2017 said about The Crown, Hartest
We just had a wonderful meal at The Crown. As always food was excellent, the ambience was perfect and the staff 5* . Can’t wait for our next ordinary special dinner.
Source: tripadvisor.co.uk
In June 2018, CeiridwenF said about The Crown, Hartest
We went here for lunch on a sunny Saturday and found it absolutely fabulous! Although the food seemed a little pricey, when it came out it was clear that it was worth the money as the quality was fantastic. The garden was lovely to sit in, and the staff were very friendly! I would recommend this to anyone in the area.
Source: tripadvisor.co.uk
In June 2018, PamelaT628 said about The Crown, Hartest
Visited during the week at lunch time, sat out in the huge garden and ate which was nice. Interior of pub is lovely. Very, very slow service, only 1 person behind bar and average wait on a pretty quiet day was 5+ minutes. Food pricey for what it was, but it was ok.
Source: tripadvisor.co.uk
In July 2018, Knightsbridgetripper said about The Crown, Hartest
Visited by chance as we haven't been for a while and just fancied some different fare from the usual pub grub. Menu looked enticing with lots of nice options - steaks, fish as well as the usual staples like burgers etc.
The Crown is as lovely as ever with a beautiful, long garden.
There only seemed to be two staff front of house who both appeared very busy. In fact, we felt for them as they seemed run off their feet. Service was slow and whilst we were seated quickly we were not offered refills of drinks (so we gave up as there seemed to be a queue at the bar and we didn't want our food to go cold). Items like cutlery, sauce accompaniments seemed to take an age to arrive too and people around us were clearly disgruntled. We were patient as didn't feel the staffing was the staff's fault and there didn't appear to be a manager on duty.
The food though was disappointing too. There seemed to be a taste of horrible oil on the chips etc....which all appeared reheated....and certainly were not very nice. So we left after we'd eaten and while I think we will probably give it another go will be somewhat more hesitant next time.
I hope too, that the management invest in more staff. On a summer's evening two people to run a pub with a busy garden seems a recipe for complaints.
The Crown is as lovely as ever with a beautiful, long garden.
There only seemed to be two staff front of house who both appeared very busy. In fact, we felt for them as they seemed run off their feet. Service was slow and whilst we were seated quickly we were not offered refills of drinks (so we gave up as there seemed to be a queue at the bar and we didn't want our food to go cold). Items like cutlery, sauce accompaniments seemed to take an age to arrive too and people around us were clearly disgruntled. We were patient as didn't feel the staffing was the staff's fault and there didn't appear to be a manager on duty.
The food though was disappointing too. There seemed to be a taste of horrible oil on the chips etc....which all appeared reheated....and certainly were not very nice. So we left after we'd eaten and while I think we will probably give it another go will be somewhat more hesitant next time.
I hope too, that the management invest in more staff. On a summer's evening two people to run a pub with a busy garden seems a recipe for complaints.
Source: tripadvisor.co.uk
In July 2018, Sue H said about The Crown, Hartest
Always a favourite place to eat when meeting up with a couple of friends. The service and food is great and good value.
Source: tripadvisor.co.uk
In July 2018, legs77 said about The Crown, Hartest
I visited here recently with some family. Right from the start I noticed issues. The barmaid just gestured to our table and we had to find our own menu’s. I asked for a wine list but none came so had to remind. Then I had to chase to order the wine. Then food arrived and I had to chase for the wine as it hadn’t arrived. I asked the waitress to put the carafe in the fridge as it was a bit warm then I had to ask her for more when my glass was empty.
The staff knew no details about the menu. WHY? Are they not shown the food so they can speak knowledgeably? My father ordered a rib eye steak and it had to be sent back as it was 90% gristle. We asked the chef to come out and explain why he thought it was ok to serve this but he wouldn’t. They made my father a burger replacement which was ok.
My fish cakes were ok. Pretty average. But the thing that The Crown needs to work on is the service. The staff seem young and inexperienced and just don’t care. Dreadful front of house is letting the whole place down. Sort it out because until you do, we won’t be back!
The staff knew no details about the menu. WHY? Are they not shown the food so they can speak knowledgeably? My father ordered a rib eye steak and it had to be sent back as it was 90% gristle. We asked the chef to come out and explain why he thought it was ok to serve this but he wouldn’t. They made my father a burger replacement which was ok.
My fish cakes were ok. Pretty average. But the thing that The Crown needs to work on is the service. The staff seem young and inexperienced and just don’t care. Dreadful front of house is letting the whole place down. Sort it out because until you do, we won’t be back!
Source: tripadvisor.co.uk