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We stay at this hotel twice a year when visiting family, and it has always been a comfortable and welcoming place. The staff are incredibly friendly and attentive, with Lydia …
Went yesterday with my mam,daughters,granddaughter for afternoon brunch and the food was really good.and I would like to thank Julie and isabel for making it that bot special they made …
Shared a lovely afternoon with work friends at the Grease Vs Dirty dancing do, we laughed so much had a boogie fell over and laughed some more. What a beautiful …
Thanks Jem for the great service
Great hotel but the real show stopper is the staff, special shout out to Irene. I honestly believe people will come back for her outstanding customer service alone. The hotel …
Thanks to Gem, we had a wonderful Xmas day drink with great service
Expensive. Ruined now with new housing estate. Dated event suites.
A lovely two-night stay. Comfortable rooms. Friendly and helpful staff, especially Irene in the Sports Bar who couldn’t do enough for me and the other customers.
Room hasn’t been aired no sugar for the tea but uncaring for a day tripper it felt unwelcome staff were great Lydia at the breakfast bar was kind and helpful …
Great breakfast, thanks to LYDIA. Fresh and tasty dinner beer.
Great venue for functions, had our work Xmas party hosted here, the evening was seamless and the service was natural. Would recommend to groups or businesses who don't want the …
Fantastic Christmas party last weekend. Food was top notch and nothing too much trouble for the staff. Especially Ryan and Nadine, who were great 👍🏼
Lovely hotel excellent staff food is good this lot work hard to make your stay pleasant well done guys
Mercure staff made us feel very welcome, food was excellent as well. Rooms could do with updating
Went for a spa day, was lovely. The hydrotherapy pool was amazing, with lots of little sauna/steam rooms. My massage and facial were so nice and relaxing. Some areas could …
The hotel's Penine suite was the venue for our 2024 Christmas party
Lovely hotel clean great breakfast bit disappointed with the choice of evening meal so ate out but recommend hotel
The hotel is situated in a built up area, surrounded by housing but in a central location and easy to find. Somewhat limited parking, with a small wall that runs …
Great location for my visit too Bolton for Xmas too see my family , great location for motorways, train stations , great shopping area at the Reebok . Most of …
We had our xmas do here at this hotel and I stayed the night. Rooms was very clean and a lovely big room and bathroom. Never did bfst but looked …
Excellent food, not always possible with such a large party there were 95 of us! Hot, tasty and well presented. The staff were very attentive without being intrusive, they were …
I went with my daughter for a spa day with treatments. It was lovely and relaxing and a nice way to unwind and spend the time together. Photos are not …
Didn't stay but did a craft fair here, staff were nice and building was lovely
Lydia was great during breakfast, she really went above and beyond her role to try to mend the coffee machine.
