I have been extremely pleased with the service from OCL. They are very easy to contact, I usually speak to Marie or Hannah if I have any general questions and they’ve been there since I’ve been dealing with the practice so know my business. If I need to speak to Mike then he is usually available, if not he returns my call promptly or replies by e-mail. I’m not an accountant and not great with figures, but Mike is able to lay out explanations clearly in layman’s terms and I know he works hard to keep my tax bill down, which is what it’s all about. He is always happy to offer advice on personal tax side as well, not just business. Next year I’ll be looking to draw down on my pension so I’ll be having a chat about that with Mike and my pension provider - he’ll help to make sure I’m doing the right thing. Although his practice deals with quite large businesses, my own company is quite small with a turnover of around 350k a year and I only employ a couple of part-time staff, so I rely on him for the support I need on the financial side of things. I employ a bookkeeper a couple of days a month to keep the paperwork in order. My former accountant was happy with Excel spreadsheets, but with OCL we are using the latest Quickbooks software, which makes it easier for Mike and his team to produce the paperwork needed for HMRC and Companies House, and to produce financial reports for me. Meetings with Mike are a relaxed affair, you can have a joke about various things and he makes a decent cup of coffee. He is a down to earth, approachable chap who has given me some good advice and saved me some money since I’ve been with him. I’ve recommended the practice to quite a few people and I’m fairly sure some of them are now on his books. He deals with a wide range of businesses, large and small, so there is a good breadth of experience to draw on and it’s worked well for me.
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