Holiday Inn Bolton
Latest Reviews
Exceptional
the staff where amazing ,room was lovely ,always come here
Source: booking.com
Good location
The staff were friendly and helpful. Room was clean and comfortable. A good breakfast. Very good location.
Only one thing. The bathroom was very small. Could hardly move in it.
Source: booking.com
Overall had a good stay, beds very comfy ..perfect for our needs
Location was very central for our purposes Didn't have breakfast so can't comment but i thought it pricey enough if you didn't prebook
Shortage of staff over weekend had impact on service delivery for breakfast area on sunday morning especially
Source: booking.com
loved the hotel. staff so pleasant even though struggling to keep in top of things in the restaurant.
the property was convenient and nice rooms the staff were really nice and helpful we felt sorry for the guy in the restaurant all food was empty at breakfast and he was struggling to cope he tried his very best and was lovely to everyone. such a shame he said they were short staffed
short staffed in breakfast room. food and drink unavailable
Source: booking.com
Superb
excellent hotel, staff top class very clean & tidy place to stay
At check-in found out Breakfast not included in my booking again this has happen many times with bookings.com so Manager stepped in and gave us complimentary breakfasts they should put "Does NOT Include Breakfast on your booking save the hassle at check-in.
Source: booking.com
Breakfast was very good and dining area very clean.
Source: expedia.co.uk
A welcoming, friendly and relaxed stay. We felt very comfortable and will be back.
Shared a twin room with my sister. Beds very comfortable. Saturday and Sunday nights of our stay were quiet and peaceful Choice of shower heads, and lovely hot water, bathroom very clean. Breakfast had good menu choices, staff very helpful all round and with dietary gluten and dairy free requirements. The reception staff, especially Chelsea and the young man who only works at weekends, who we saw most of, were exceptionally helpful and welcoming. We had an altogether pleasant stay and will be back next time our family gathers in Bolton. Thank you.
No complaints at all.
Source: booking.com
good
good
The Booking. com is a fake stuff. I had all confirmation , even bank card registered. The Booking. com did not reserved for me any room. it was embarassing. Never again The Booking. com
Source: booking.com
Excellent stay in Bolton
Very comfortable room and big bed with lovely soft pillows. Breakfast was excellent with a good choice of hot food and pastries. The staff were extremely helpful and friendly We would definitely stay again when visiting the Octagon theatre in Bolton.
Nothing negative to report
Source: booking.com
Comfortable room, wonderful staff, would like a toilet brush
The staff were amazingly friendly and efficient. From check in, having breakfast and the staff in the corridors they were all lovely. The bed was comfy and the room a good size.
The shower door didn’t work and had come off it’s hinges. The toilet design is bad and poo is left on the bowl, there is no brush to clean it and I was aware of it.
Source: booking.com
I booked a few weeks in advance, not a good idea, prices were cheaper when we arrived 😲😟
Source: google.com
I booked a few weeks in advance, not a good idea, prices were cheaper when we arrived 😲😟
Source: google.com
Excellent
I loved my stay here. Comfy and clean room and the staff could not have been more helpful.
Source: booking.com
Very pleasant staff. Lovely breakfast. On the whole enjoyed my stay there.
Source: expedia.co.uk
I will definitely stay there again
Source: expedia.co.uk
Pleasant
Breakfast was too late as we had come to see grandchildren who were exited to see as and had to wait
Source: booking.com
This was booked at the last minute for a business trip.. It wasn't what I was expecting. I did not think a Holiday Inn would be good, but I was pleasantly surprised! The room was a family room with a large king bed and an L shaped sofa. The room was clean, as was the bathroom and the hotel in general. One thing that was disappointing is that they couldn't provide a full service for certain things at night, such as making up the sofa bed? I wasn't so happy about that.
The highlight of the entire stay was the Dipak, the Maitre de of the restaurant area. He is literally one of the nicest, most hospitable individuals I have ever come across in the service industry. I've stayed in hotels that assign you personal butlers during your stay, and seriously, he would rival them with his hospitality. He went literally above and beyond. I watched him as I thought perhaps he was only being like that with us. But my God, no! He treats everyone with the same courtesy. I was genuinely taken aback by how hospitable he was. He really deserves a raise. We tried to find him to tip him, but when we asked at the reception, he had gone somewhere. Holiday Inn, you're lucky to have him.
The highlight of the entire stay was the Dipak, the Maitre de of the restaurant area. He is literally one of the nicest, most hospitable individuals I have ever come across in the service industry. I've stayed in hotels that assign you personal butlers during your stay, and seriously, he would rival them with his hospitality. He went literally above and beyond. I watched him as I thought perhaps he was only being like that with us. But my God, no! He treats everyone with the same courtesy. I was genuinely taken aback by how hospitable he was. He really deserves a raise. We tried to find him to tip him, but when we asked at the reception, he had gone somewhere. Holiday Inn, you're lucky to have him.
Source: google.com
This was booked at the last minute for a business trip.. It wasn't what I was expecting. I did not think a Holiday Inn would be good, but I was pleasantly surprised! The room was a family room with a large king bed and an L shaped sofa. The room was clean, as was the bathroom and the hotel in general. One thing that was disappointing is that they couldn't provide a full service for certain things at night, such as making up the sofa bed? I wasn't so happy about that.
The highlight of the entire stay was the Dipak, the Maitre de of the restaurant area. He is literally one of the nicest, most hospitable individuals I have ever come across in the service industry. I've stayed in hotels that assign you personal butlers during your stay, and seriously, he would rival them with his hospitality. He went literally above and beyond. I watched him as I thought perhaps he was only being like that with us. But my God, no! He treats everyone with the same courtesy. I was genuinely taken aback by how hospitable he was. He really deserves a raise. We tried to find him to tip him, but when we asked at the reception, he had gone somewhere. Holiday Inn, you're lucky to have him.
The highlight of the entire stay was the Dipak, the Maitre de of the restaurant area. He is literally one of the nicest, most hospitable individuals I have ever come across in the service industry. I've stayed in hotels that assign you personal butlers during your stay, and seriously, he would rival them with his hospitality. He went literally above and beyond. I watched him as I thought perhaps he was only being like that with us. But my God, no! He treats everyone with the same courtesy. I was genuinely taken aback by how hospitable he was. He really deserves a raise. We tried to find him to tip him, but when we asked at the reception, he had gone somewhere. Holiday Inn, you're lucky to have him.
Source: google.com
Was more expensive than expected, the bathroom is quite small, one person at a time. The shower lacks the pressure you would expect. Rooms are reasonably well appointed, however chair was stained, heating difficult to control and noisey outside if you open the window.
Staff were nice but:
1. Long wait to check in
2. Got to the room on 4th floor and the key didn't work
3. Once I got into the room I was getting ready to go out and a random guy walked in. Seems he was given the same room.
Staff were nice but:
1. Long wait to check in
2. Got to the room on 4th floor and the key didn't work
3. Once I got into the room I was getting ready to go out and a random guy walked in. Seems he was given the same room.
Source: google.com
Was more expensive than expected, the bathroom is quite small, one person at a time. The shower lacks the pressure you would expect. Rooms are reasonably well appointed, however chair was stained, heating difficult to control and noisey outside if you open the window.
Staff were nice but:
1. Long wait to check in
2. Got to the room on 4th floor and the key didn't work
3. Once I got into the room I was getting ready to go out and a random guy walked in. Seems he was given the same room.
Staff were nice but:
1. Long wait to check in
2. Got to the room on 4th floor and the key didn't work
3. Once I got into the room I was getting ready to go out and a random guy walked in. Seems he was given the same room.
Source: google.com
A pleasant stay except for the breakfast service
Breakfast food was ok. Central location good for shopping. The Vaults being a short walk from the hotel was good for entertainment (films) and decent restaurants which we ate dinner at.
Breakfast service was poor. The kitchen couldn’t cope with the numbers because of 2 large parties staying overnight. Sittings should have been organised.
Source: booking.com
Lovely room, friendly helpful staff, spotlessly clean and a comfy bed
Source: expedia.co.uk
Perfect for my purposes!
It’s been refurbished! Such a treat & surprise. Will make such a difference & I will be less reluctant to stay over in bolton now!
Source: booking.com
Super friendly, helpful, professional staff.
Room was newly refurbished to a high standard, very comfortable.
Two minor issues - light from the clock on the tv was overly bright (and it was set to the wrong time!) and the bathroom was very narrow which was fine for me, a petite woman but anyone wider would have to walk sideways!!
Room was newly refurbished to a high standard, very comfortable.
Two minor issues - light from the clock on the tv was overly bright (and it was set to the wrong time!) and the bathroom was very narrow which was fine for me, a petite woman but anyone wider would have to walk sideways!!
Source: expedia.co.uk
Exceptional
it’s was clean ,welcoming and staff where lovely
Source: booking.com
