Holiday Inn Bolton
Latest Reviews
I have to have a gluten free diet and staff were very knowledgeable and accomodating. They asked everyone if they have specific allergies and for me offered gluten free options they had in stock. I will definitely be returning here!
Source: expedia.co.uk
Nicely located, arrived after check in hours and was dealt with quickly without any issues.
Easy to navigate to rooms.
One thing to note. The car park isn't great for parking. If you're not a confident driver, avoid the car park and find somewhere else.
However, that being said, it's sheltered and seems like a safe place to park.
Easy to navigate to rooms.
One thing to note. The car park isn't great for parking. If you're not a confident driver, avoid the car park and find somewhere else.
However, that being said, it's sheltered and seems like a safe place to park.
Source: google.com
Nicely located, arrived after check in hours and was dealt with quickly without any issues.
Easy to navigate to rooms.
One thing to note. The car park isn't great for parking. If you're not a confident driver, avoid the car park and find somewhere else.
However, that being said, it's sheltered and seems like a safe place to park.
Easy to navigate to rooms.
One thing to note. The car park isn't great for parking. If you're not a confident driver, avoid the car park and find somewhere else.
However, that being said, it's sheltered and seems like a safe place to park.
Source: google.com
Room comfortable and cosy but reception not too good.
The breakfast was really good and staff in for it were very pleasant
Could not get response from reception when in car park on three occasions despite repeated attempts. On arrival - no one in reception on arrival - 2 staff said hello but no one to book in with.
Source: booking.com
We needed a hotel last minute due to car problems. Annie could not have been more helpful and considerate of our predicament. Excellent customer service and hospitality. In addition the rooms were perfect and the breakfast of a high standard.
Source: google.com
We needed a hotel last minute due to car problems. Annie could not have been more helpful and considerate of our predicament. Excellent customer service and hospitality. In addition the rooms were perfect and the breakfast of a high standard.
Source: google.com
We first stayed in 2019 and had a wonderful experience. When we returned in December 2022 it was a no-brainer...we would return to the sane spot. We were certainly not disappointed with everything being so available from this location and the warm hospitality we received.
Continue to maintain the standard until we return.
Continue to maintain the standard until we return.
Source: expedia.co.uk
Always a pleasant stay. Thankyou
Great location, always a good price. Staff are always super friendly and helpful :)
Source: booking.com
POOR ORGANISATION
We liked the room, very comfortable bed, brilliant hot shower. We would like to single out Alpesh, the Hotel Porter. He is very pleasant and helpful and works really hard to make your stay better
The bar was extremely poorly stocked and the breakfast on the Sunday morning was very badly organised. Unless you were very lucky to pounce on the buffet as it had been filled up, there was nothing left most times
Source: booking.com
great location , good facilities, clean and tidy .
good location , clean and tidy and good underground parking .
heaters didn’t work in room , was a let down
Source: booking.com
Nice setting for a works do
Source: google.com
Nice setting for a works do
Source: google.com
It was OK for a short stay. The staff were lovely, friendly and warm.
Loved the room layout and the bathroom
The bed was too soft and the view from the window did not do the hotel justice.
Source: booking.com
very nice staff
excellent staff
A bit too expensive
Source: booking.com
Little bit warm at night could not turn heating down below 23 . Not used to being that warm through the night
Source: google.com
Little bit warm at night could not turn heating down below 23 . Not used to being that warm through the night
Source: google.com
great hotel very clean and well refurbished. Staff are brilliant and can't do enough for you.
Source: expedia.co.uk
Good central location. Free parking. Good rooms and friendly service. On the minus side even though it has had a refurbishment in places it's still a bit old in most. The rooms are a bit small, especially the bathrooms. There are fake curtains in the ros and a blackout blind that means you can't have the window open at night and darkness, you have to decide which one you want. It was very quiet when I visited on a Thursday night, dinner and breakfast were a bit lonely!
Source: google.com
Stayed here on a Friday night and it was in a good location, central to the town. Staff were friendly, the room was clean although the heating seemed uncontrollable so it’s fair to say the duvet wasn’t needed.
Would definitely stay again for business or leisure.
Would definitely stay again for business or leisure.
Source: google.com
Superb
Our only criticism of the hotel was that our room was too warm
Source: booking.com
Excellent
Most reception staff excellent and very accomodating.
When asking for late check out the woman on reception Sharon I think explained that it could not be possible due to being fully booked. However I was able to visit the booking website and still book the same room on the morning of checking out. I don't think she checked in the first place ? Or maybe hotel policy either way was a lie and put a downer on would have otherwise been a fantastic visit.
Source: booking.com
enjoyable over night stay
rooms were spacious and bed was comfortable.
Nothing all was good
Source: booking.com
Superb
We stayed on Christmas Day and, whilst it was not a full service, the staff and facilities were terrific
The room was uncomfortably hot so had to run the air con and keep the window open
Source: booking.com
Superb
Lovely staff at checkin
Source: booking.com
Problems to be ironed out
The hotel was clean, comfortable. Most of the staff helpful and caring.
The younger members of staff on the bar needed more training on the drinks they sold and the customers expectations of service and preferences eg drinks bottled, canned or from the pumps rather than assuming their needs. The restaurant was not monitored sufficiently at certain times during the evening. Staff came and went. Breakfast from the hot plates was getting cold. Dishes served were late, did not arrive and or luke warm. Customers waited for service.
Source: booking.com
