The Last Drop Village Hotel & Spa

4.4/5 based on 5028 reviews
Latest Reviews
My wife and I attended the wedding of my granddaughter, Katie Lever , to Mathew Whale.
We also booked an overnight stay following the wedding day celebrations.

I think and know that all of the guests who sat down to the wedding meal were absolutely well pleased with the service , quality and presentation of the whole wedding feast.
The evening buffet was also well served and of good quality.
Special mention of Loren who looked after us with a smile , nice words and very professional .
We thoroughly recommend this hotel and it’s facilities for your wedding celebration and stay.
Thank you one and all at Last Drop Village and Spa.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent stay to visit family locally, super weather and hotel looking good after refurbishment. Would have stayed two nights but quote for Saturday night too expensive
We have been using the hotel for 25 years and always enjoy the experience.
expedia.co.uk
Source: expedia.co.uk
It is clear that refurbishment has taken place in some areas of the hotel but there is still work to be done to have a consistently high standard throughout. Some corridors have a very dated dark mahogany style wood throughout which would be much improved and modernised with lighter paint.

Our exec family room was nice inside, newly painted and carpeted and the bathroom looked new too. Again the dark wardrobe with stains let down the overall look. Works were underway in the lift area during our stay which wasnt ideal and gave a building site feel.

Spa and pool were very good although changing area showers would benefit from more thorough cleaning. Someone had obviously used a blue shampoo and it remained on the shower walls for the duration of the 3 days we were there.

The restaurant and bar area were fair although some shabby bits of furniture and decor. Food was good enough but on the greasy side. Itd be great if there was an alternative themed restaurant on site e.g. Italian for those staying more than one night.

The Last Drop Inn was looking very tired and in need of a deep clean and refurb. This could make a great 2nd restaurant option if more appealing.
Some kids activities would be welcome in the village area? Maybe a treasure hunt or similar activity to collect from the toy shop?

All in all we had an enjoyable little stay but felt that we had overpaid given the location and standard of accommodation and facilities.

Great potential and will keep an eye out for special offers.
tripadvisor.co.uk
Source: tripadvisor.co.uk
2 night break bought for me as a gift so that I could get some peaceful rest and relaxation in may.

The venue provided this to a degree. The variety of spa facilities where a joy as was the hydrotherapy/jacuzzi pool with the outdoor bit overlooking the moors (if you squint to ignore the car park directly in front of you).

Treatments available were equally enjoyable had a relaxing deep tissue massage and a facial which was okay. Trip included breakfast and dinner which were both lovely and filling in a nice clean and peaceful restaurant. Rooms where cosy, beds really comfortable, bathrooms spotless and modern. Overall the break achieved what I was looking for - relaxation.

Downsides swimming pool was open to children so the communal changing rooms when used on one day where full of kids.
Staff in the treatment section of the spa where a bit of a mixed bag, first day lovely and accommodating, lent me some change ( which I returned ) for the lockers as I didn't know I would need any. Second day I was read the riot act by staff for not having money because the policy had changed the week before and I should be expected to know that ( how I'm not sure). They where also selling samples on the desk for a donation to charity. I made the donation and started to walk off with the samples only to be called back and informed that I couldn't just walk off with them without paying followed by a grumpy acknowledgement when I pointed out the staff member I had just paid. Lastly treatment staff did not do a consultation before doing the facial so no idea what was used.

I had to change rooms part way through the night due to a load clanking noise coming from the radiators I had been upgraded to a suite but to escape the noise had to downgrade to a room. However the staff member who facilitated the move was quick and efficient - although I had to use my mobile to call and sort it out as the room phone didn't work. To make up for the inconvenience I was given a drinks voucher for the restaurant.

When I ordered a drink as part of a meal the greeter at the door made a big deal about how he needed me to pay as it wasn't part of he package. I explained that I had a voucher and he was pretty insistent that I go back to my room collect it and return straight away in the middle of the meal. I explained that I would do so and drop it off later on, to which he instead offered to send someone to my room to take it from me when I went back there. This all seemed somewhat excessive to me. This compounded by the attitude of the treatment staff and an issues at check in where they insisted I make the payment with my card rather than them continuing payment via the person who had rang up booked it with their card, left me with a distinct feeling that they were judging me in some way.

This is not really a place accustomed to solo travellers. I was asked repeatedly if I would be having my treatment alone, eating alone, booking in alone in a somewhat shocked tone. Upon leaving it was suggested next time I come back with my husband...If I had been there getting over a break up it would have been somewhat depressing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great visit, thank you!
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Julie see you soon
Zahra was lovely and I really enjoyed my treatments, thank you
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Lisa for your feedback
I have just had the amazing Decleor treatment from Minni, so relaxing, excellent massage, highly recommended
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Kelly for leaving feedback, we will pass your comments on the Minni
Lovely treatment from Bryony!
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Juliet , see you soon
Katie and David made great first impressions
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you David for the great feedback
Great gym, great staff, Katie is always friendly
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Great feedback for our team, thank you
Had a brilliant time, very clean, friendly staff and very helpful
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you for the comments, our team are very dedicated and great to see the comments coming in supporting this
Amazing spa day with my mum and friend, great service and great attention to detail
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Great feedback for the team thank you Scarlett
The facilities here are amazing! I love the jacuzzi and steam room, also the staff are brilliant. Thanks for making it so enjoyable and relaxing for me
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you for the positive comments about the Village Spa and team. Hope to see you again, try our seasonal spa days
Great day! 5 stars
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Beverley, hope to see you back again
Stephen Parkinson was very helpful in providing me with an overall of the facilities at the hotel. The Last Drop is a fantastic venue for conferences. I look forward to visiting again soon!
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Amanda, we appreciate your comments and hope to see you soon again
I work away most of the week and I have been to a lot of hotels in the North West. The Last Drop has been my favourite for some time now due to good facilities and the happy staff, particularly Jordana and Tania on the bar and Anna on reception
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thanks you Aidan for your honest feedback , hope to see you again soon and return to a warm welcome form the team
I like this hotel, we use it for work and I think we are all happy with it!
Rooms are great, facilities good!
Bar and restaurant as you’d expect...
It’s a decent hotel, reasonably priced with, in my view, better than average facilities.
Staff have always been really friendly and helpful too!
Happy to recommend
tripadvisor.co.uk
Source: tripadvisor.co.uk
Second time stayed here .just as good as first time spa absolutely fantastic hydro pool best ever .lots off saunas to choice lots to do in the gym staff brilliant.room spotless food to die for.the grounds are absolutely beautiful lots off lovely walks maps provided
tripadvisor.co.uk
Source: tripadvisor.co.uk
Very good food and service, pleasant staff, especially Jordana and Tania
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you Clive, I will forward your comments on to the girls
Tania-Lee and Jordana attended very politely and helpful with a very friendly smile
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
More great comments feedback for our bar team. Thanks Tobi
Living close to the Last Drop we are frequent visitors, we are made to feel truly special on every visit by Tania-Lee and Jordana. Their customer service skills are impeccable and nothing is ever too much trouble. An asset to Last Drop Village!
thebestof.co.uk
Source: thebestof.co.uk
Jordana and Tania, excellent staff as usual as I am a member
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Great feedback for our team member, thank you
Fabulous stay at Last Drop Village. Jane who looked after us during the day and Isabel for breakfast were superstars, definitely a 5 star stay
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Great feedback for our team, thank you
Very relaxing, prompt treatment times, great facility and atmosphere
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Our village spa is such a relaxing space to enjoy, hope to see you again Roisin
Very good massages, relaxed atmosphere in the rooms and attentive staff, will be back again
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Last Drop Village Hotel & Spa:
Thank you for the positive review, our Village Spa is the ideal location to relax and unwind
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New Afternoon Tea Menu and Giveaway at Last Drop Village Hotel & Spa
15/08/2024

Nestled amidst the picturesque West Pennine Moors, the Last Drop Village Hotel & Spa isn’t just a place to stay—it’s a delightful destination that promises an unforgettable experience. Read article
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In August 2018
Jenny M said

Very relaxing facial, great products and good therapist