The Village is a fantastic place to meet for business or pleasure. Great facilities and very friendly and efficient staff.

The Village Hotel team always go the extra mile to ensure customers are completely satisfied with their experience and this is something we have seen first hand, as a local small charity it is essential we receive the best value with the best service levels to help ensure we deliver our objectives and the Village do just that. Nothing is to much trouble for the team and Sam Gibbs is amazing and has helped our charity raise the profile of Annabelle's Challenge in the local community. The Best of Bury, well done!

The village hotel have supported us in a great way over the last few months with our local charity Annabelle's Challenge. They are a great hotel and we are pleased to have them supporting us. We have held quite a few events at the hotel recently and the staff were great, very helpful and friendly, the facilities are great, found it easy to adapt them to our requirements. The event staff are fantastic and always deliver what they promise. Can't thank them enough and looking forward to the coming months working with them. X

I recently visited Village Hotel Bury for thebestofbury's Big Bury Business Expo. The facilities at this local hotel are great and the staff are very friendly and helpful. The rooms can be adapted to suit any occasion- I also attended a charity party in the same room and it looked completely different! I would highly recommend Village Hotel Bury.

I finally got the GET UP AND GO to use my Gym membership last week and went to Cilla's Pilates class on Wednesday evening. I really enjoyed it, I'd not done exercise for ages and the class was a real mix of all levels so I didn't feel out of place at all. Booking for this week too! Highly recommend this fun and vibrant class.

So comfortable, clean and good value

I recently visited the Village Hotel for a business expo and I thoroughly enjoyed it. The rooms were fantastic and the Village Hotel staff were friendly and polite.
A very enjoyable experience!

I have just visited for a meeting. This is a great location and there's always a welcoming environment. The added bonus of there being a Starbucks to get my coffee fix is always a winner. A great place for meetings and events alike. Staff always happy to help.

I came to this hotel with the family and I have nothing bad to say about it great food for night in the bar, great food in the morning for the breakfast section and fantastic service throughout thankfully all!

My husband, one year old baby boy and I stayed at this hotel this past weekend and my only regret about this hotel is that I did not know about it sooner. The service we received there surpassed all my expectations. The hotel itself is really great. It is so lovely to have so many facilities under one roof to enjoy.

If you are looking for an affordable hotel that will make you feel very welcome this is the place for you.

Nice hotel, very friendly and helpful staff. stayed for a weekend and really enjoyed it. only 2 things that bothered me was Sunday morning breakfast, there was a que to get in due to too many guests, so had to wait 45 mins. by the time i got to sit down to eat it was nearly 10.30am. At 10.30am on the dot the staff pack everything away, they need to be a bit considerate and wait till guests have finished taking all their food. Also the other thing is we booked some treatments for Sunday 05/10/2014 and the person who was supposed to do them for us called in sick, so the hotel could not do these for us, so this was a big let down, the staff did not offer any money off or anything for not being able to do the treatments.

Over the years my husband & I have stayed at many Village hotels throughout the UK during our annual tours. This year we booked this property as our first stop after flying into Manchester from the US. The staff were kind enough to let us check into our room a bit early, and we paid extra, as we sometimes do, to upgrade to the Upper Deck which supposedly has extra amenities & comfort. At first we were put in a tiny room, that would be smaller than any of the rooms we have stayed, even with a regular non-upgraded booking, so we asked to be put in a larger room and were moved across the hall into a more sizable accommodation. My husband was exhausted after the international flight, and tried to get some rest. As the weather has become cooler, and the room itself was a bit cold, I tried to raise the temp on the thermostat and switched on the heater. But to no avail. After trying everything I could think to try, I contacted reception who sent a maintenance woman, but she could not make it work either. So she went to get another maintenance worker, and he tried for awhile, but had no success. So he went to get yet another worker who tried for some time, but no luck. Eventually he left and returned with a space heater and said it would have to do. In the meantime I was trying to do some work at the desk, but the desk lamp did not work. So another maintenance man tried to fix it, but he finally realized that it was a burned out bulb, so left to bring another one. Needless to say, my husband got no rest. At night, even though we had turned off the space heater, the room was almost unbearably warm. There is a fan in the room, and that helped a bit, but whenever we opened the window, cigarette smoke came wafting into the room because the hotel allows smokers to congregate outside just beneath where our room was located. So sleeping was a problem. Another issue is that the toilet continues to run for long periods of time unless you go in and shake the handle around, and that only does the trick sometimes, not always. So we tried to always keep the bathroom door shut, but still, it was annoying. On our second evening (of a two-day stay), I decided to use the Bose speaker/docking system with my ipod which is supposedly one of the big perks of the Upper Deck upgrade. But it did not work either. I again contacted reception, and they sent one of their staff to assist. He could not make it work, and said it is broken, but that he could not change it out since it is bolted to the desk. He suggested we just watch TV and listen to the music on it -- which is the last thing I was interested in doing. I do not know whether the TV works, as I don't watch TV, and definitely have no interest in programming, nor in the music it offers. Finally, the desk chair is wobbly and uncomfortable, and the fixtures in the room are poorly thought-out with regards to their locations. One always has to squeeze through a tiny space between the end of the bed and the desk chair. The lay-out could be changed more sensibly with little trouble, but apparently no one has thought to rearrange things to make the space more livable & comfortable. As I said, the staff, and all the maintenance crew members were personable (even when unable to fix the numerous room faults). On the second night of our stay, there was throbbing disco music, which went on for a few hours, and that was definitely tiresome, as it continued at least until 1AM. We dined both nights at the hotel, and the staff were lovely, and the food nice as well. But I have to say, if the Village is going to continue to heavily promote the Upper Deck rooms and charge extra for them as they do, then they really should pay attention to the features they claim to offer, and provide what they say they will for the added expense. I have to say, in spite of the kind & attentive staff (which of course is important and appreciated), the experience of the room is a huge disappointment, and a bit of a sad start to our tour.

This hotel is excellent. Staff cannot do enough for you. Restaurant food is excellent as is the bar food. I will definitely go again. There is a large car park and other places are within walking distance should you want to go out.

Easy to find by car.. Has free parking which is a great start, very friendly staff and we didn't have to wait to be checked in and got all the information we needed.

Very confusing layout of the hotel was so hard to find our room and get around the hotel. Even after few times we where walking allover the place.

Hallways and rooms could do with some upgrade feels dated. Rooms don't have the same quality feel like so many hotels out there. Even low budge hotels are more upgraded.

TV was large but standard channels no extra free view channels and picture was blurry.

Room is large we had a large double with a sofa which is nice. Bathroom is also large but again its dated. Old style Toliet sink and shower.

If you gonna spend a few days and a lot of time in the room I would look for another hotel.

My daughter and i spent a relaxing spa day with afternoon tea and treatment here on sunday. The facilities and treatment were excellent having been several times before we knew what to expect. The afternoon tea was disappointing on this o ccasion coffee lukewarm scone stale with runny cream andwiches basic however the day as a whole for the travelzoo offer was good value and i would certainly recommend the treatments

in the room, the handle for the toilet was cut off in length to make it fit as they obviously hadn't got the right one to fit, The sealant around the shower/batch was dirty and mouldy. The TV only had 3 Sky sports channels, Sky News and C4. No other normal terrestrial channels for local news. Won't be going back to this Village Hotel.

I get to stay here on business every week!

The hotel is a bit tired, but it's convenient and honest - clean as well. Reception has two champions - Anastasia and Beth - both friendly but prepared to go out of their way to make your stay comfortable. Watch out for the summer! Rooms get very hot and there is no air con. Superb pool and leisure facilities.

I booked an upper deck room and was delighted with it. It was exactly as described on their web site.
All the staff were very friendly and helpful.
I cannot fault it in any way.
The pool and gym was also really nice.

Lovely hotel and good location just off the motorway. We had a double room, very spacious extra pillows in room. 2 seater sofa to lounge on when needed. Did not use the spa facilities as only there for the night. Pub grub was lovely also in the victory inside the hotel. Breakfast had a good variety also with friendly Waiting staff, Overall loo forward to visiting again.

Arrived at the hotel and we were warmly welcomed by Reception Staff - even received a £5 off voucher for Verve Grill Restaurant. Room was an Upper Deck, as arranged the night before. Room was clean and décor modern. Bed was comfy and facilities in the room were great. Gym and Spa were really good too. We ate in the Verve first evening and the Staff and meal were excellent. The hotel was busy and anticipated rowdy/noisy revellers, but this was not to be the case. We both slept very well indeed.
Breakfast the next morning was fab. Housekeeping came and asked us what time would be convenient to service the room. We had room service on Saturday night and the meal was delivered timeously and hot. Breakfast on Sunday was just as good with a wide range of choice and catered for all. Would we stay here again - Absolutely!! Already thinking about a return near Christmas, even though we live over 300 miles away.

Well located hotel that just needs some TLC. Service and food is good. Lots of free parking as well. The rooms however are very tired and need refurbishing. There is free WiFi but the Tv channel selection is woeful. Plenty of loud room maids to wake you up in the morning so no chance of sleeping in. Overall ok for a nights stay but not a palace.

I'm gonna keep this brief and honest. Hotel is in a fairly industrial location but looks nice from the outside. Check in was speedy and pleasant, can't fault the pool or gym both are brilliant and well equipped...nice big pool with a few jacuzzis :) The interior is modern and feels very urban. The room was ok, could tell it had been refurbed but the bathrooms were still stuck in the 80's with tatty tiles and dirty, rusty plug holes. Bed was comfortable...pillows not so much so, we slept fairly well though. The meal at the function was poor, everything was luke warm and a little bland with slow disorganised service. The night as a whole was fairly good and the entertainment was a little cheesy but ok. Breakfast was luke warm and mostly burnt, no hash browns available, toasting machine didn't work great, but a good selection of fruit and cereals. The restaurant cleanliness was average, the breakfast was average and the whole evening was average. Don't think I'd go again in all honesty or recommend it but to each his own. We kept losing power in our room and had to keep trapsing back to reception because we had no power and couldn't get into our rooms...a little frustrating.

good value, breakfast above average, dinner a problem for guests especially when Verve restaurant booked out to large external parties.

Room very comfortable.

This hotel has a really young vibe about it, its very chic and cool, al all of the staff were extremely polite and professional. I stayed at the Urban Village with a work colleague, we arrived at 4.30pm and check in was quick, and informative, we were advised about the free wi-fi (always puts a smile on my face) and the pool, spa, 24hr room service. my room was decorated in dark colours, which I loved and it made the room feel restful and calm. We both went for a swim and changing facilities were great, with free towels, spin dryer for costume, free toiletries in the showers, etc. The pool was great, and not too busy, I also used the steam room, which was amazing and so steamy that i could not see across the room:bliss. we ate in the main restaurant and the food was excellent and well presented. That night I slept like a baby and felt so refreshed when I woke up! I cannot remember the last time I slept so well, I stay in hotels regularly with my work and this is definitely the best I have stayed in for a long time. The breakfast was a buffet, with lots of choice of fresh fruit salads, cooked breakfast, cereals, juices, different breads for toast. After checkout we stayed in the hotel and had a quick meeting in the Starbucks. I hope to return soon.

I've stayed here quite a few times now either over Christmas, or to meet back up with friends locally. The hotel is generally good but there are a few issues.
The rooms are constantly way too warm, both in winter and summer. The windows don't offer sufficient ventilation to address the issue, nor is there any air conditioning. The rooms are quire modern, but as you enter the bathroom you are transported magically back into the 1980's even though the hotel was built a decade later!
Our stay was spoilt slightly by the noise from the disco for a wedding downstairs, thankfully the baby was oblivious and it didn't disturb us too much, had we been on the 3rd floor I don't think that this would have been heard.
The main facilities are excellent, Victory Bar food was great, the breakfast is a must as it's the best hotel buffet breakfast I have had.......ever. The spa / pool / leisure club is great as well.

Overall, the rooms just need a little more attention and a cooling system, but to be honest we'll happily go back again soon.