We stayed here once again and were delighted that the standards we had come to expect from previous visits had not slipped.
Suzie & Gina on reception were once again very welcoming and the room was the best yet.
Although it was a little further to access being in the hotel extension, it was so quiet, clean & well equipped.
The breakfast was first class and all the staff friendly and helpful.
We would recommend this hotel to anyone and will be back at the first opportunity.

My partner and I stayed here for a quick getaway. I've stayed in other Village Hotels and this one seemed a little tired. The finishing in the bathroom was awful - in need of re-grouting and painting, not what you expect from a hotel of this standard. The shower didn't work and there was a large wet patch outside the bedroom door. There was also a leaky gutter outside the bedroom window, which was like a waterfall running onto a flat roof. Additionally there were problems with wedding guests that night who were exceptionally noisy and it appeared there was a fight on our corridor. We were offered an alternative room but at 10.30pm after dinner we really couldn't face moving. The staff were fantastic and dinner & breakfast lovely. It was busy, but there are clear signs stating the busiest time for breakfast is 10-11am. The management dealt with our complaint sympathetically and to our complete satisfaction.
All in all a pleasant stay, but think some upgrading & refurbishment is required here.

Stayed here as was attending an event close by. It was £45 for the room. Check in was simple. The room was very very nice. Check out was 11am but we didnt leave til 11.30 and it was no issue. Was a nice bar but thats all we saw! If i needed to be in the area again i would book here!

This hotel seems to be mainly aimed at the business traveller or those attending the party nights that they hold semi-regularly.

The Village Hotel is certainly not a tourist hotel. That said, if visiting family in the area and you want easy access to a variety of north west towns or cities, than its location just off the motorway could be conveniant but a car would be an absolute must.

Some of the more newly refurbished rooms and public areas may appear a little dark and imposing to some (although this is personal taste) as the dark and smokey colour tones are aimed at providing a contempory feel. Also, a number of rooms have fairly poor finishing-paint being touched up with a completely different colour, etc. Generally though, the rooms are fairly spacious and will probably fit the needs of most travellers for an overnight stay before a meeting or conference- but don't expect top of the range luxury.

The gym area is a little dated and not consistantly the cleanest, or best maintained. It certainly is not worth the membership fees of the leisure club were you to join just for this facility. The fitness equipment available is generally quite dated now, apart from the odd cardio machine that seems to have been added in a row of obsolete treadmills and bikes. At these prices and fees, that is a real poor show for its regular members!! Unforgiveable.

I stayed here with many colleagues for a conference (therefore I could compare many different rooms which in my experience all fitted this fairly poor standard of finishing) and therefore I didn't pay for my own room. Had I have been parting with my own hard earned cash for this stay, I wouldn't have been too happy at the price.

An average hotel but one that is definitely overcharging its gueasts and leisure members.

Stayed here for one night as part of a group-on deal. It was fine for what we paid for but wouldn't be worth the full price. My friend and I had a twin room, it had a musty stale smell to it and the light fittings were very dusty. The beds were very uncomfortable and i obly slept for about 3 hours. The bathroom was clean but there were hairs on the floor from previous guests. We had one of the lighter roomsbut some of the hotel rooms appeared very dark and gloomy and parts of the hotel were very dark decor was dark striped carpets with grey walls and dark teal doors. There is a Starbucks on site which was great! Hotel is 5 minutes drive from town centre. Pool and gym facilities were good, but children's swimming lessons were going on when we went in pool so was quite busy. Staff were all friendly. Overall pleasant stay.

I have stayed at this hotel about 7 times. On this visit, most of the things I found a bit off on the other visits came together with a bang.

Other visits I have been in the annexe. Word of warning there, it is quiet but if you have loads of luggage or are lugging around small children it is a bit of a trek and a warren.

I was in the main building on this visit. The room was excellent, obviously recently refurbished and of a very high standard. No adverse complaints on that level. The new flat screen TV was tempting till you realise that the communal aerial serving it is not up to the job. Anyone who has lived in a flat with one will know what I mean. Also the TV package is not even FreeView, just a few assorted channels in a snowstorm.

In general the TV would not have bothered most of the guests there because Friday night is Karaoke night! (Saturday night is Party night by the way). And hen parties were the order of the day. The girls were all pretty well behaved by the way, just out for a good time.

Having been traveling since 5.00 a.m. and finished my last meeting at the hotel at 10.00 p.m. I was hoping to get some sleep. Sadly, room 111 is right above the bar and the soundproofing is shocking. That ended at midnight but the noise from the bar continued till five to one in the morning. It was not possible to move rooms because the hotel was full..

The soundproofing above the bar meant that I noticed a few things that probably would have gone unnoticed. Noise from the corridor was intrusive and I am talking normal speaking voices not singing and shouting. Noise from the room above was apparent and the constant hum of the nearby motorway was audible. Some attention is needed to all these things but it is probably a fundamental building defect.

I complained at the time, the next morning and on the guest comment card. The complaints were dealt with professionally. I was offered the breakfast free of charge and received an adequate, if not fulsome, email from the manager later. The point I made to the manager in my reply was that having booked a room with a bed there was an expectation of a good night's sleep.

Breakfast was pricey but very good. The first good breakfast I have ever had in a Village Hotel, especially this one. They have finally worked out how to keep the stuff warm and they had butter. Avoid the croissants, the one I tried was stale and deadly.

I used to use this chain a great deal. In fact I was a leisure club member for a few years. Over the past few years I have seen a steady move of emphasis that has recently culminated in the change of name to "Village Urban Resorts". If you are getting on a bit like me or have small children then it may not be suitable for you, especially on Friday and Saturday. That is a shame because the pools are brilliant for small children. The addition of a coffee bar in reception jars a bit aesthetically. It is more in keeping with a low grade motorway service area than the well appointed reception it blights.

Free wi-fi is good and there is masses of parking. Very close to the motorway for access. Disabled access exists as it must but is a lengthy walk up. Probably alright for wheelchair users with a motor but if you just have trouble with steps and walking you will probably find getting up to the hotel a bit of a pain, especially with a lot of luggage. This is a design feature of all of them I am afraid.

If you want a party night or place with lots of people then you will be ok. On balance I would go for a hotel offering a good night's sleep next time.

Stayed here sat & sun on the B&B 2 night deal - which is great value. Negatives - the room stunk of cigarette smoke, I was told they only had 2 other rooms left - both were closer to the bar so didnt swap.
The breakfast was the most stressful and shambolic I have EVER encoutered in any hotel. Firstly we had to wait for a table at 10.30 (served till 11am only) we had to get our own drinks and food - surley it is better to serve tea and coffee then let guests help themselves to food, to avoid people carrying hot drinks around and to avoid people having to get up all the time, management should seriously consider this. There were no glasses, no plates, crap selection of cereals and pastries. The only bread available was sliced and stale and only fit for toasting, no bread rolls or crusty baguette, and the toaster was horrendeous, slowest ever and then after waiting for 5 mins it only did one side! come on people! its 2012! surely you can get a better toaster in this day and age!! it was certainly NOT a pleasant start to the day, there was no management in sight to comment to and the few members of very young staff around were rushed off their feet, I cant think of a better word than shambolic.
My only other comment would be the immediate area around the jacuzzi (where you sit on the side) is grubby, it really could do with a clean. Brilliant that they enforce the no kids swimming times though and the changing rooms and nice and spacious.
All in all we got what we paid for, its a great base to explore the area, great shopping in Bury (10 mins walk away) and only £3.70 off peak return to Manchester city centre on the Metrolink. A bargain with breakfast issues!

I find the Village Hotel in Bury a great meeting venue. With a Starbucks as well as the use of the Victory Bar, it gives choice as well as comfortable surroundings and pleasant atmosphere. There's wi fi available too if you need to keep your business on the move.

This hotel is not at the standard of others in the group, the exec room was clean but in need of a refurb and had a stale smell, no air com in the room, lights not working in the bath room. Staff where pleasant but not what i would call engaged or overly bothered about customer service. Food was okay but landed as opossed to serverd and when i asked for table water i was given a 4 pint pitcher.

Gym good and staff okay, they seemed to want to help and advise what to do and where to go.

We have stayed at this hotel several times as we have family near by that we visit.
We have never had any issues at all. They have now also got a starbucks on site.
The rooms are furnished to a good standard, and over New Years when they weren't busy we were even upgraded.

We stayed here in May with our 4month old and they provided a travel cot for us & it was already put up for us when we arrived. The hotel were more than accomodating when we needed our bottles serilised as well.

The restuarant & bar serve very nice food, the menu has changed recently but breakfast is still very good & self service.

Good sized pool with jacuzzi, steam room & sauna. Also steps into the pool so good with a little one.

The service at this hotel was first class, polite,friendly and helpful. The rooms were in good order, clean and tidy as well as being tastefully decorated. The bed was comfortable and the the food in the bar and the breakfast was very very good. I can safely say i would definitely stay here again and would recommend without any reservations this hotel to anyone considering staying in the area.

Stayed here for a friend's hen party in Manchester - great value, much better than the nearest 'budget' chain hotel!

Made use of the pool, although Saturday morning with lots of children may not have been the best time!

The attached pub-style restaurant was good value with nice food, there's a Starbucks inside too, and the breakfast buffet offered plenty of choice.

we use the bury hotel more than any other village hotel, but have been to most of them,it is very good value for money one of the cheapest, with the best staff, very helpful. Great pool and spar ,good restaurant and bar ,also free parking so we can take the tram into manchester so easy, the room is always clean and fresh with an exallent breakfast,also Burys new shopping centre is very good for my three girls just a great location for everyware in the north west.

Just got back from a weekend at the Village in Bury. It's a very convenient location next to the motorway, but that does mean there's not a huge amount else around there to see/do

Positives of the hotel for us were the very friendly and helpful staff, breakfast was good, room was clean and tidy. The bed was very comfy. I tried both the gym and the pool, which was relaly good - probably the nicest bit of the weekend and not too crowded either

Negatives: We would've liked a room with a bath, and TV didn't have many channels. We didn't try the restaurant, but it did appear to be pricey

Overall, I felt it was okay value for money. I'm not sure we'd rush back as we've been to Bury now but I would be happy to try some of the other hotels in this chain

Nice rooms with free Wi-fi and a large pool. Pleasant fittings and furnishings with clean rooms. The hotel is set in a business park just off the motorway next to a river and some greenery. The location next to the river meant that there were lots of flies outside so opening the window is not really much of an option. The rooms were a little bit hot with no airconditioning.

There is a nice restaurant in the hotel, a starbucks, a pub and lots of parking.

I would recommend this hotel as a business/conference venue. The lounge next to the meeting rooms was very nice for breakout sessions with a coffee machine, stocked fridge and couches.

While I have to agree this was a value for money stay I still expect to get a good nights sleep when I hand over my money.

The village is neither a hotel nor is it a village and has something of an identity crisis.

So when a wedding party took over a large part of the facilities not only did we suffer noise from the function but drunk inconsiderate guests in the next room who kept us up ALL NIGHT! Despite our complaints the to reception the noise continued. We were left exhausted for the final day of our trip which included a 280+ mile drive.

On the whole though the room was good, service was good and the breakfast reasonable.

Others have mentioned the steps to the entrance which are an accessibility nightmare for both those with additional needs or those who simply have a case to carry! There was no obvious alternative easy access.

With tribute acts and karaoke nights on the calendar this appears to be a venue for local stag and hen parties rather than families but you gets what ya pays for.

Would I go back - nope!

P.s. on departure we did complain and did get an acceptable resolution although a lost nights sleep is difficult to make up.

I have been to this hotel 5 times now on different occasions and you can always expect an excellent service from all members of staff who are friendly and easy to approach if you do ever encounter a problem not that I have had any problems there myself.it is very clean and tidy in all areas.it is also very child friendly, I will be staying again for sure.

Very dark rooms in need of a makeover (old pillows, cracked sink, scuff marks on walls etc.) Very dark and noisy (loud music) reception area. Good access to North-West motorway network, but that is just about the only thing going for it, probabaly the worst of all the Village Hotels I've stayed in.

Always had an excellent experience at this hotel.The bar and dining room staff are friendly and attentive,rooms very comfortable and clean,what more could you want.

Stayed at this Hotel several times . Always find the room very comfortable and clean . The bars are comfortable and the staff always friendly . Usually eat at the carvery which is very good value and has a good choice as does the breakfast in the mornings . We always look forward to our visits and have already booked our next evening there .

This is the 2nd time I have stayed in a Village Hotel and I can't fault it on anything. The staff are extrememly polite and helpful, the hotel is in lovely condition, the rooms always spotless and overall just really good value for money! There was a slight mix up with the booking on our first stay as we'd gone through an external booking system but the staff at the hotel could not have done more to help solve the situation for which I was very grateful. I've already got a few more girly weekends in mind as the spa packages are brilliant and could not recommend it more!

This is a standard Village hotel. it has more than ample parking, excellent sized clean rooms with good facilities. Bar is welcoming and food very good. Stayed for 3 nights (not for the first time) while working in bury very close to motorway but quiet enough, only problem is sometimes when there is a function on the noise is a bit annoying. Also (no fault of the hotels) every morning there seems to be children running up and down the corridors screaming and banging on peoples doors.
One more point I was working late and had the cleaner just walk in at 7:30am which was a little annoying, mentioned to reception and received apology but it shouldn't happen if I haven't left my key at reception really.

Stayed at the Village Hotel on a Saturday night and the public areas were very busy with party goers. However our room, overlooking the river, was very quiet. Getting to the room was a bit of a hike and the layout puzzling - made worse when the door key didn't work so had to return to reception. When in the room only one double bed for the three of us and this was only sorted after two requests. The breakfast was fine and enjoyed our time in the gym. Worse thing about the Village hotel chain has to be the choice of corporate colour that is best described as 'sludge'. Time for a change?

I stayed at this hotel with work for 2 nights. The room (on the first floor) was clean and comfortable. Nice big bed, big flat screen tv, small but clean bathroom.

Breakfast was ok - the selection could have been better (more cereals etc) but what I had was tasty. Ate in the bar in the evening (and one lunchtime) and although the menu is not as varied as I would have liked the food was nice.

I would highly recommend the quiz night on the Tuesday - one of the best one's I have ever been to with good prizes.

There is also a large pub just outside the entrance to the car park, which has a brilliant food menu (and a carvery) which is a nice alternative to have if you are staying for multiple nights.

Didn't use the leisure facilities, so can't comment, but the pool looked very good.

One small point is that it is in the middle of nowhere (just off the motorway) so would be difficult to reach by public transport I imagine.

Overall I would highly recommend.

We stayed at this hotel for dinner and over night stay as part of a Sunday special offer. Food excellent (both dinner and breakfast) and the staff could not do enough for you. Would recommend this hotel to anyone visiting the area.