Well we arrived as part of a family booking with our two children to stay for a few nights in december as a little treat for the kids. Although there wasnt alot for the kids to do we were still made welcome by the lovely girl on reception Elise. She offered to carry our bags as she could see our struggle. Upon checkin we booked our table in the verve grill as were told that kids were not allowed in the pub during the football. However we ate here for all 3 nights as the food was fantastic. Plenty of choice and the waitress even offered to get us extras that were not on the menu.
Breakfast was a basic self service buffet with alot of choice. Was shocked to see no black pudding, but nevertheless it was fantastic. Although it being very early, the staff were awake, laughing and chatty. Especially matthew and carol who even helped us with a list of local sites and attractions and directions to them for the kids.
The hotel was clean, comfy and warm. Very relaxing and spacious. The pool was clean and there was plenty of room for us to swim. The changing rooms even having a dryer for your swimwear.
The only downfall of the stay was the cost. We expected high prices with it being a hotel but was shocked to find out what the food and drinks prices were on arrival to verve. This put us off drinking on the second and third night. The food was well worth every penny however.

I stayed here during my works christmas party 2011.

Check in was at 3pm, and the rooms were decent enough - two twin beds which were comfortable and a decent sized bathroom. Although it took me about 5 minutes to manage to turn on the water for the shower!!
The room has a television, which i'm assuming has all freeview channels- we only listened to the radio.

Tea and coffee available in the room.

The pool did look very nice! Wish i would have made the effort to go down.

The breakfast in the morning was a buffet style- serve yourself. Which gave the basic options for a breakfast- eggs/ sausage/ beans/ toast/ cereal/ bacon etc. Was basic but eatable!

Overall, i would stay again for a christmas party or something similar. But if i was to go for a night away with my partner, i would probably go to a hotel which was smaller. Although for such a large chain hotel, you can't complain really ! :)

Only stayed one night and we didn't eat in the restaurant for dinner. Rooms are what you would expect from a 3* hotel, basic and generally clean. Reception staff were attentive but this didn't extend to the Breakfast restaurant staff. Mainly self service but clearing empty table was haphazard and ensuring the Hot Food counter was adequately replenished was lacking. Would I stay again? at the price charged NO. I have had better service at the Premier Lodge a couple of miles away, at half the price!

Fantastic venue for a Childrens party. I took my two kids to the Woodbank FC Village Party last weekend and have to say that the Village Hotel was the perfect venue. The food was of excellent quality and there was lots of it too for the hungry young footballers, the DJ got the kids up dancing and Santa gave some great toys too. Excellent, 5 stars! Debi Fellone

After reading some of the reviews on here i was Worried that i may have paid for a room in a hotel i wouldn't have wanted to step foot in but it turns out the hotel was very pleasant and i think some of the bad reviews have been writen a bit dramatically. I stayed over for the night last week and fell in love with everyone, the receptionists were kind and had a smile on there face even when it was busy, the victory pub was good with something on every night and karaoke on thursday if you fancy it. Starbucks were very friendly with a smile on there face at all times and the Verve grill was fantastic, after waiting to be seated for 5mins i was welcomed into the restaurant by a tall blonde guy (i cant remember his name) with open arms, he sat me down on a table near the windows so it was a bit chilly and he talked me through their specials, after ordering my drink it was with me within 3minutes and left on the table by a very young lad who said the words " enjoy your evening" with a smile to every table. After waiting a while my order was taken by a lovely girl called Nic, she was very friendly and dealt with my fries complaint very well, and then came along my food , a well done fillet steak with onion rings and bernaise sauce. No complaints about the food what so ever! The only downfall i see on the restaurant is its a bit overpriced and the drinks are a different price to the rest Of the hotel. COntinue on with the room it was very comfortable and spacious , the batroom was a bit dirty but nothing a little age wouldnt have done. I didn't get to use the gym as i was on a business trip but i will use it the next time i stay. And last but not least the residents bar ( same bar as the restaurant) i was very dissapointed with the resident bar because of the payment method, everything must be charged to your room!! But still, even though i got a drink at 12am the lad behind the bar ( mentioned earlier in the restaurant) still had a smile on his face! so now to end this review i think the only word i could use to describe the hotel is FANTASTIC! The manager of this hotel should be proud! All the best Alan Cooper

Stayed one night in the Hotel .Really easy to find just off the motorway.Reception staff verry helpful and great breakfast. Rooms are very well decorated clean and spacious. Large gym with plenty of equipment and excellent pool area. Was really impressed with the pool area it was very clean and well kept. There are also toning beds to use. There is a pub on the same sight almost next door which did a fabulous carvery for just over £6. We had a really good time and would stay again and recommend for a weekend break .

We attended the Lunch with Santa at the Village yesterday and to be honest we were a little a disappointed. The children got no time with Santa and there was no opportunity for them to have a picture with him etc. The turkey was lovely but the rest of the dinner was undercooked and other customers also commented on this. We felt the event could have been organised a little better, perhaps with Santa seeing the children whilst the food was being served in table order so the children could see and speak to him individually. There's quite a lot of waiting around which is tough for little ones as there was no entertainment in those periods so take some books or colouring with you. The kids loved the panto and there was a lots of joining in for them which my little boy loved. They had a good time which is the main thing. Overall the facilities, parking, staff etc were good but there were a few hiccups and there are some opportunities for improvement.

We have just enjoyed a 2 night break at the Village in Bury, we chose this hotel as it is a great base for visiting our friends & family in the area.

We had requested a quiet room and got just that, the hotel was full all weekend with party goers and we were not disturbed once, I would reccomend asking for a Superior Double room, it is £10 extra but worth the money as these rooms are so quiet -

We ate in the Victory pub and again although there was a private christmas party going on in there we were served promptly and the food was great.

All the staff we came into contact with were friendly and courteous and the hotel in general had a great buzz about it. On this occasion we didn't use the leisure club but will be arriving early so we can use it next time.

All in all a great weekend

Stayed here on business do two days. Easily found, just off the motorway. Nice big room. Ate in the restaurant on 1st night, good selection and presented well. Had pasta for mains and it wasn't overly stodgy with sauce. No complaints really, but at £86 per night it was in the expensive side. Better value with similar standard to be found. Can't fault the hotel but there is better value to be had

This is a hotel I would recommend fabulous place to stay facilities top notch staff give an excellant service and very friendly .The food would be one of Bury's best if you are going to Bury look no further than The Village .Thank you to all the staff

After having been to a Christmas party night with work in the last few days I thought it only right that I post this review of it. We had an amazing time dancing the night away on Friday at our chosen option "soul train" - wow, what a blast - and not just from the past! The atmosphere was fabulous with everyone seeming to get right into the party spirit (some quite literally - but that's another story). The food was great, the service was excellent and the staff were very helpful throughout. I think it was great value for money and i'd certainly do it all again and recommend without hesitation. Party on..... thanks guys we had a ball ;-)

We have stayed at this hotel on around five occasions over the years and, to be honest, I don't know why we keep coming back. I complained about the cleanliness of the room in August 2009 and received a letter from the management saying it was an "isolated housekeeping problem" and that they were very sorry and it would be rectified. We stayed here again last weekend and decided to upgrade to a superior room as a) a treat and b) to see if these rooms were any cleaner than the rest. On arrival we were disgusted to find HUGE toenail clippings still on the carpet, dirty towels in the bathroom and hair on the bathroom floor. The carpet was really grubby and dusty in the corners and at the edges. As far as I could see, all my extra cash went to pay for two bottles of water.....we complained to reception who sent up a very nice housekeeping lady who rectified the toenail clipping and dirty towel problems but that was it. We went down to the restaurant for something to eat and waited approximately 40 minutes for our meal (2 steaks-not exactly haute cuisine which required lots of prep time...).
When we checked out we mentioned the cleanliness problem to the manager. She said the cleaning services had been contracted out and they were trying to get rid of the company so noted our concerns but offered nothing in the way of compensation. She said she would deal with our complaint and get back to us but I'm still waiting to hear from her. I intend to write to the head office (again) and see what they can come up with by way of explanation and any kind of incentive for us to stay there again and compensate us for our disappointment at Village Hotels failing to come up to basic hygiene standards again. I await their response with interest.

We booked this hotel because of a groupon promotion and were seriously glad we didn’t pay full price - what we paid was about the rate of a decent Travelodge and we much prefer staying in those.

At check-in we were asked if we wanted to upgrade our room for a £10 fee. We asked what was better about the superior room. They looked a bit embarrassed and said we’d get free water. We declined this tempting offer.

However when we got to the room the window wouldn’t close, leaving us in sub zero temperatures and in a dubious state of security. Despite this, the cold air blowing in didn’t quite cover the generally damp smell in the atmosphere.

We were upgraded to the superior room, although we had forgo the free water. This was fine, as the room did come with free water-dispensing taps.

The hotel is a huge maze of rooms and it must be quite hard to keep on top of the maintenance of it; the carpets were a bit grubby, some of the fixtures were hanging off the walls and there was an odd looking smear (probably toothpaste) on the bathroom wall. (Hopefully toothpaste.)

The bed looked an impressive size until we realised it was two singles pushed together, with quite a large chunk of wood running through the middle of it. Some people may swear that sleeping on a hard surface is good for the back, but I personally prefer my beds squishy as there is much greater potential for comfortable snuggling.

If you don’t particularly like the person with whom you are sharing a bed, then the this hotel may well be for you.

We made the grave mistake of booking the restaurant thinking that 2 meals for £29 wasn’t such a bad deal. The food ranged from below par to inedible. Our second grave error was to order the house wine, and not mention anything about the bits of cork floating in it. It bumped up our bill by £17, leaving us without enough cash to tip the friendly and attentive waiting staff. On reflection we thought perhaps they ensure the staff are so startlingly lovely so that you won’t complain about what they are serving you. (FYI we scraped some cash together later and gave it to them at the distinctly average breakfast.)

One the whole I wouldn’t go back by choice, however, I’d visit the staff team if they decided to up sticks and migrate to a different hotel as this one does them no justice.

My wife and I stayed here over the weekend and we were well looked after by the staff.
The room was large and spacious and very modern, glad to see UK hotels have caught up with the flat screen TV revolution!!
The bathroom was spotless and had the fluffiest towels we have ever come across.
Breakfast was self service and the food was excellent.
All in all excellent value for the price we paid.

We went to a Dirty Dancing evening meal and show, the meal was a good standard and the service excellent. The only complaint is that the bar prices are savage almost double pub prices.

Equally good and bad points. Would recommend but with a couple of warnings!

Good points: Big rooms with high standards of design, comfort and cleanliness, great swimming pool with sauna and steam room (quite fancy changing rooms too!), nice food in the restaurant, pleasant and helpful staff, lots of choice at breakfast.

Bad points: We were kept awake by heavy footsteps and banging throughout the night on our first night but once we moved to a room on the top floor it was silent. Lastly - DON'T GO NEAR THE FOOD IN THE VICTORY PUB! I didn't realise you could get pizza so wrong and terrible chicken wings. Pay slightly more for the food in the Verve Grill, much nicer.

I was disappointed with our room it was clean but it looked like I had just stepped in to a P**mier In*.

We selected a village hotel as we expected it to be all greys purples etc and most of the hotel was modern but some of the rooms are a bit to cream and a little bland for my taste.

Breakfast was good and inc in the price.

The location of this hotel is fine if u are travelling by car. Five mins to centre of bury. But if you wanted to go out in bury and stay in a hotel it's a bit out of the way. Nice rooms and good breakfast. Put a lower score for service as when my other half didn't want to get up for breakfast they wouldn't let me take any up to my room . Nice venue for a wedding however my friends got married there and didnt see what they were promised in the buffet . 7/10

Booked through groupon so was value for money nice large pool and jacuzzi , the rooms were modern and well equipped, nice meeting area in ther lounge the hotel also contains a Starbucks coffee shop . the breakfast had fantastic choice buffet style , help yourself coffee which i liked as again choice of latte capuchinno black , plenty of teas

ample parking area and easy to find

stayed in this hotel while away with work , its very comfortable & the rooms are tip top maintained very quickly & the daytime staff is very curtious & have a smile for every guest young & old , only down side is the night staff are abrupt due to probley hearing the same questions every evening .
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all in all a lovly hotel to stay

Just stayed Fri/Sat at Village Bury. Usual good Village standard but the staff were all very friendy and the food was so good on the Friday we changed our plans and booked for the Saturday as well. Very convenient for Bury and the well known Market. All in all a very relaxing stay with surprisingly good food, well done Bury.

Absolutely fantastic, the staff were amazing well done. Went here after being refused entry to a different hotel for having a tattoo, on arrival they were aware it was my birthday and I was greeted with wine and cake, and booked into the party night, Rocky horror show, even tho it was fully booked they squeezed us in. Couldnt find fault with anything

As I live in the Manchester area I have often passed this hotel on my way to Bury. I have noticed that it always seems to be very popular, (judging by the number of cars in the large car park). Having now been on a weekend break to 'The Village' I realise why it is so popular.
The room was delightful, clean, smart, spacious and very well equipped. The hotel could not offer more; there is something for everyone here, the pub, restaurant, coffee shop. All of these have special offers and the quality is exceptional. The Health and fitness suite is superb, offering a large swimming pool, very large well equipped gym, steam room, sauna, sun showers, Jacuzzi, hot tub and lovely large changing rooms all the necessary facilities.
I must say the most outstanding feature of this hotel was. Without a shadow of a doubt, the staff! My husband and I were so impressed with the attitude of each and every member of staff that we came into contact with. From the moment we arrived, we were greeted with a friendly and professional receptionist and given all the information we needed. The restaurant staff were excellent and the restaurant Manager was delightful, professional and a fabulous sense of humour without being intrusive. It would be impossible to find a grumpy or unpleasant member of staff in this hotel all credit to the hotel Manager whom I believe has a strong belief in delivering excellent customer service. I have to say it really shows. A long time since we have been anywhere that made us feels so welcome and comfortable.
Impossible to fault this hote!

Fantastic venue to host a business exhibition. The staff were very accommodating, in fact nothing was too much trouble at all. The room was set out perfectly upon arrival, we were treated to drinks whilst preparing the room and the PA system was ready and set up for us. The feedback from attendees to the event has been very positive with many saying this was our best venue to date. Good lighting, clean bright room with the added bonus of the balconies for extra space and fresh air. Overall excellent experience!

We held our Business Expo at Village Hotel Bury last Thursday and I could not fault the venue at all. We (and our guests) were blown away by the professionalism and friendly approach of all the staff, who went out of their way to help our event run smoothly. The venue itself was perfect for our needs and we have received fantastic feedback.