I am pleased to write something in praise of the way you run your business. Firstly you personally are always there at the end of a phone to deal with any queries. You know your customers well and always endeavour to treat them almost as friends rather than customers. Your workers are the same. Over the years of my using your company I can only say that you and your workers are exceptional. I don't often have to tell them what I need them to do, they usually see what needs doing and do it. Thanks so much Ann Heys
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