It was so reassuring talking to Tina. She clearly has a wealth of experience and knows exactly what babies and toddlers are like! I called her after many months of my toddler waking at 4am. Tina listened really carefully and came up with an individual plan over the phone. She asked me to call after 3 days to see how it was going. It felt so good to know she genuinely cared about how the sleep was going with my daughter and advised us on the next steps, without extra payment. I found Tina to be incredibly understanding and very honest. Her advice was specific to our situation and, although she could provide no guarantees, she had other ideas if it didn't work. Thankfully, for now, our daughter is sleeping much better, although you can never assume things will stay the same for long! I wouldn't hesitate in calling Tina again. She was professional, experienced, understanding and caring - and she got results!
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