Great communications from first contact. Aled is friendly and engaging, nothing is too much trouble for him, he answered all my questions and I am a novice at remapping so he had quite a task! The day of the remap, Aled arrived promptly at the time agreed and, after brief introductions, was at work on my car (Audi Q5). He kept me informed every step of the way explaining things in a language I could understand and took me on a test run following the completion of the remap. All in all, a very, VERY pleasant experience for someone like me who knows little about cars. Aled is a consummate professional who is very easy to get along with. He shows professionalism and care of his work and your vehicle and along with very reasonable prices for an excellent home service, there's no need to look elsewhere. Highly recommended!
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