Mcarthy cars are as a sales company a very good one, except that if your car is over 100k miles they say that they will give you a 1000 pounds insurance but you end up paying for it, that is not free, it's chargeable not included and they won't tell you that, regarding service before I went there I went to main dealer and a problem as raised , the suspension was damaged after a year and I said that I wanted that done on insurance, but was told that maybe I wouldn't be covered by insurance as it was a wear and tear problem of course I didn't left the car there as if the insurance didn't cover I would have to pay for it at a price that I was not willing to pay as I could get it done cheaper some where else,I did the free MOT with Mcarthy's, didn't pass and I said to let me know how much it would cost me to repair that and no one had the decency to reply to me even though this was my work car, also from day one the hazard triangle is missing and a faulty key that was supposed to be given to me and so far after almost two years no one even bothered to call me to check that out and see if all is ok and that they are taken care of what was missing from day one. So this company for me as sales is fine as follow up service company is crap.
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