Stayed for one night only but would have been very happy to have stayed longer. A big old hotel, delightfully shabby in places but everywhere clean and tidy. Great view of famous Carpet Gardens and Pier. Some areas in hotel maybe need a bit of TLC soon but this shouldnt put anyone off staying. Reception staff all very helpful, especially Amelia. My single room on the top floor was spacious, I was delighted to get a seaview, even though I hadn't requested one, ensuite clean and bed very comfy. There was a fan in room which I made good use of during a warm evening. Plenty of electric sockets for charging phone, ipad etc. Bar and sunlounge good and a great place to relax. Self service breakfast excellent, plenty of choice, staff friendly and attentive. Following check-out I was able to store my suitcase in a locked room until my son arrived to collect me. I would very happily return to the Burlington again. Thank you.

A huge hotel right near the pier. Wonderful views. No aircon so the rooms and hallways were hot and stuffy. They put a fan in the room for us though but as it was a big room it wasn't that effective. Delays on check in as rooms weren't ready. Glad there was a place to put our bags, we went for a walk while waiting to for the room to be cleaned. The room was very clean as was the bathroom. The finish in the bathroom was a bit messy but as I said, it was clean. Breakfast selection very good. Lots of guests so I'm pleased they regularly topped items up. Nice bar with great aircon to relax in. We also ate in there, the pie and vegetable curry were lovely. Staff are very busy and on the whole friendly apart from one incident where my husband was snapped at, but he received an apology and a complimentary drink. Dog friendly. Comfortable bed. Good selection of drinks and a kettle and coffee machine in the room. Hairdryer available. Nice room, furniture and decor. Table and chairs for sitting at the window at night looking out to sea. I would visit again.

A huge hotel right near the pier. Wonderful views. No aircon so the rooms and hallways were hot and stuffy. They put a fan in the room for us though but as it was a big room it wasn't that effective. Delays on check in as rooms weren't ready. Glad there was a place to put our bags, we went for a walk while waiting to for the room to be cleaned. The room was very clean as was the bathroom. The finish in the bathroom was a bit messy but as I said, it was clean. Breakfast selection very good. Lots of guests so I'm pleased they regularly topped items up. Nice bar with great aircon to relax in. We also ate in there, the pie and vegetable curry were lovely. Staff are very busy and on the whole friendly apart from one incident where my husband was snapped at, but he received an apology and a complimentary drink. Dog friendly. Comfortable bed. Good selection of drinks and a kettle and coffee machine in the room. Hairdryer available. Nice room, furniture and decor. Table and chairs for sitting at the window at night looking out to sea. I would visit again.

Well what can we say.
Room - had a twin superior, clean, huge and you can open the windows along with a coffee machine.
Hotel rooms are warm but ask for a fan.
Breakfast-hot and very nice choices, bacon exceptional, nice tea and coffee.
Lifts can be dodgy and old but were fixed.
Close to shops, cafe’s and pier.

Thank you to Amelia the receptionist , funny and helpful and Danielle especially who gave up her fan for our room to save us waiting.
Loved our stay of 4 days here and will definately return to this hotel.

The only downside was the creaking floorboards above us. It would no doubt cost far too much to rectify but it did wake us up a couple of times

The only downside was the creaking floorboards above us. It would no doubt cost far too much to rectify but it did wake us up a couple of times

Lovely location.. but wasnt impressed with staff at reception when we arrived..was ignored at first then she just carried on eating while her and lad booked us in, neither of them friendly or welcoming. Lovely old building but in desperate need of painting and cleaning up... would be nice to have seen old pictures and history of the place in the foyer. Amazing breakfast.. so much to choose from and tasted delicious.

Lovely location.. but wasnt impressed with staff at reception when we arrived..was ignored at first then she just carried on eating while her and lad booked us in, neither of them friendly or welcoming. Lovely old building but in desperate need of painting and cleaning up... would be nice to have seen old pictures and history of the place in the foyer. Amazing breakfast.. so much to choose from and tasted delicious.

Excellent hotel .staff.service .food cleanliness...already recommended it to friends

Excellent hotel .staff.service .food cleanliness...already recommended it to friends

Great service, lovely rooms, delicious food.

Great service, lovely rooms, delicious food.

Geboekte kamer was erg klein en rook niet fris en fruitig. Gevraagd om een upgrade naar een grotere kamer die beter is (kamer was ruim, uitzicht prima op boulevard, zee en pier maar erg gedateerd en onderhoud is snel nodig, airco met de huidige klimaatveranderingen is ook handig, het was niet te harden zo warm in de kamer. Op kamer Espressoapparaat, konden de cupjes niet vinden! Personeel vriendelijk. Locatie aan Boulevard en Pier, straatje met Restaurants naast hotel.
Ontbijt eenvoudig.
3 sterren is echt max wat ik geef.

Geboekte kamer was erg klein en rook niet fris en fruitig. Gevraagd om een upgrade naar een grotere kamer die beter is (kamer was ruim, uitzicht prima op boulevard, zee en pier maar erg gedateerd en onderhoud is snel nodig, airco met de huidige klimaatveranderingen is ook handig, het was niet te harden zo warm in de kamer. Op kamer Espressoapparaat, konden de cupjes niet vinden! Personeel vriendelijk. Locatie aan Boulevard en Pier, straatje met Restaurants naast hotel.
Ontbijt eenvoudig.
3 sterren is echt max wat ik geef.

Overall good, as you would expect from a 3-star. Friendly staff at reception and in the breakfast area. Our twin sea view room was in need of renovating but overall can't complain. Great view!

Overall good, as you would expect from a 3-star. Friendly staff at reception and in the breakfast area. Our twin sea view room was in need of renovating but overall can't complain. Great view!

A old historic building a bit worn around the edges having said that we had a great stay our room was great as we're the staff great bar and meals we're good we will be coming back

A old historic building a bit worn around the edges having said that we had a great stay our room was great as we're the staff great bar and meals we're good we will be coming back

Rooms with sea view excellent, hotel a bit tired in general areas. Breakfast was lovely buffet style.

Rooms with sea view excellent, hotel a bit tired in general areas. Breakfast was lovely buffet style.

I stayed here for one night only with my 5 year old son. All the reception staff we met were excellent and amazingly friendly and all interacted directly with my 5 year old son making him feel special. We arrived prior to our check in and left our bag and also used he luggage storage after checking out. Room was huge and although a bit dated was perfect for our one night stay. The price we paid was very cheap so had low expectations but they were proved wrong!! We didn't use the restaurant or bar so I can't comment on those but everything else was great and I'd have no hesitation in returning.

We couldn’t resist visiting this hotel for our anniversary due to it having the same name as the hotel where we got married in Birmingham. When we arrived, the road to the car park was closed - we had to go the wrong way up the one way street behind the hotel - probably best to double check if that’s still the case. It’s a shame you can’t book a car parking place in advance, thankfully we were lucky and got the last spot and we didn’t dare move it just in case there wasn’t any space when we returned.

Having told reception it was our anniversary, we were given a sea view which made our stay extra special. As others have said the front can be noisy, so we’d recommend bringing ear plugs, however apart from some very noisy revellers at 4.30am one morning, we didn’t find it a problem.

A combination of Brexit staff shortages, Covid and other cost cutting meant that the room wasn’t serviced during our stay unless you asked. To be quite honest we managed perfectly well without a daily visit. Fresh towels etc were on offer - there’s even still a hotel phone in the room if you haven’t got a mobile. Wifi is quick and worked very well in the room.

We were pleased to see that plastic was being saved as individual toiletries had been replaced with dispensers for soap and shower gel/shampoo. If measures like these keep the cost of staying there affordable and help combat climate change, then it’s a small price to pay.

Our tariff included a couple of evening meals which were served in the first part of the enormous dining room – the second part was used for breakfast. For good affordable food, with friendly and efficient service in a lovely setting, then it certainly ticked all the boxes. It’s the same menu as all of the hotels in this chain, but it was also nice to see a few specials were on offer.

Breakfast was as you would expect, served buffet style, except for tea/coffee which was brought to the table. All the regulars were there, and a few extras such as three fruit bowls with berries, fruit salad and mango - and with a bowl of yoghurt. There was even a separate table with gluten free cold foods. The pastries and fruit selection were particularly good.

For those who can’t use the stairs, the lifts can be a little rickety, and the one on the right is very small! If you’re claustrophobic, do make sure you use the one on the left. We were on the second floor and generally used the stairs.

Once again, Bespoke Hotels have provided us with a lovely, affordable break. Their hotels are friendly, value for money and cater very well for their target audience, geared more towards older people. Like any large hotel, upkeep is a massive undertaking and there will always be areas that need a little TLC. The only reason we took off a star was that we were mistakenly charged twice for our stay, but that was sorted out very quickly by the lovely Ivone on reception with a quick phone call when we noticed the discrepancy.

Overall, we had a lovely stay and would be more than pleased to stay there again.

Emplacement proche du bord de la Manche. Le personnel est accueillant. La chambre était grande, mais pas très propre, de même pour la salle de bain...

Emplacement proche du bord de la Manche. Le personnel est accueillant. La chambre était grande, mais pas très propre, de même pour la salle de bain...

Lovely hotel breakfast good ,evening meals not so good lack of choice normal food