Burlington Hotel

4.1/5 based on 2030 reviews
Latest Reviews
Loved it . Hotel a bit “tired” but in a good condition. Everything is close. 10 min walk from train station , pier and beach across the street. Cafes , bus stop, shops, night club - 5-10 minutes walk . Very nice and helpful stuff, great bar 😊✌️
google.com
Source: google.com
Loved it . Hotel a bit “tired” but in a good condition. Everything is close. 10 min walk from train station , pier and beach across the street. Cafes , bus stop, shops, night club - 5-10 minutes walk . Very nice and helpful stuff, great bar 😊✌️
google.com
Source: google.com
I came with a group for a few days at the beginning of July - perfect timing for the heatwave. My room was on the third floor, with one window open a couple of inches, and I couldn't move any of them. I called reception. The windows are fixed for safety! Five minutes later, there's a man with a fan - a very large, effective fan, which probably saved my life.
The room and the bed were comfy and clean, and I got new towels without asking for them.
The staff were, without exception, friendly, polite and helpful. Some of them were rushed off their feet, but they didn't take it out on the guests.
Packing tip: you may want to bring extra hangers. There were five big wooden neckline-stretching theft-proof hangers in my wardrobe. I was offered more, but what I got was a few hanging bits, with no fixing bit, and you can't put two hangers into one hole. One will definitely fall out.
One disappointing note when we left. When we arrived, our cases were taken to our rooms. The day before we left, we were told that we would need to leave them out by 6am for the night porters to bring them down for us. I don't know how many people can be packed and ready to go by 6am, but I'm not one of them. So at 8am I was schlepping mine through two fire doors and up two steps to get to the lift. Not ideal, and I do hope it's not the norm.
Otherwise, thank you for an enjoyable and relaxed stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just wanted to thank all the staff for a fantastic stay in a lovely hotel the breakfast was wonderful with so much choice we hope to come back again very soon and will recommend this hotel to all our friends and family
tripadvisor.co.uk
Source: tripadvisor.co.uk
Clean tidy not to bad for it being the hottest night of the year
Chatty bar staff good beer
google.com
Source: google.com
Clean tidy not to bad for it being the hottest night of the year
Chatty bar staff good beer
google.com
Source: google.com
I left London to get away from the heat with my 2 dogs, well the first room was shocking that they gave me considering the money I paid...The two double doors couldn't open so me & my dogs were suffering with the heat no air conditioning...The room was horrible they didn't even put a quilt cover on the quilt and there was a stain on the quilt.
Wall paper peeling cracks in places bathroom rust stains room was really horrible to the point I ended up crying wanting to leave over it same evening.
The lady behind the counter was lovely she gave me a new room very big and to be honest if it wasn't for no air com I would have stayed but left the next day due to knowing myself and my dogs would fry with this weather....The bar lady was really nice she gave my dogs a bowl to drink. .And the women who gave me a bigger room was lovely so if it wasn't for this heat wave I would have stayed and my review would be better. But that first room was a disgrace and until you do it up shut it off and get air conditioning a must.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Exceptionally clean, lovely toilets, very spacious would recommend 👍🏼
google.com
Source: google.com
Exceptionally clean, lovely toilets, very spacious would recommend 👍🏼
google.com
Source: google.com
The Burlington Hotel is the most charming place full of nostalgia of a time long gone. Situated in an idyllic location on the Eastbourne promenade it offers the luxury of breathtaking views and first class customer service from the barmen to the receptionist and a special mention to Nigel who not only is a font of all local knowledge but has a passion for the history of the Burlington Hotel.

Are the carpets in this grand old lady worn out in places? Yes. Do the floorboards creak? Yes Are the lifts looking tired? Yes Was it clean? YES Was the food Michelin 🌟 No but come on, for the price paid The Burlington Hotel far exceeded my expectations!

I will be returning here and I will highly recommend this hotel to all my London friends who think Whitstable is the best thing since sliced bread.

Wish I was there!

Thanks for the memories.

Jean and Stew (Chatham, Kent)
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great location right on the seafront limited parking at the rear of the hotel first come first serve. Breakfast was ok too so our stay was pleasant.
google.com
Source: google.com
Great location right on the seafront limited parking at the rear of the hotel first come first serve. Breakfast was ok too so our stay was pleasant.
google.com
Source: google.com
Won't be returning, very outdated and our friends were kept awake all night by noisey men in room underneath, rang reception at 4.30 and they fobbed us off by saying they didn't know where the noise was coming from. Staff couldn't care less
google.com
Source: google.com
Won't be returning, very outdated and our friends were kept awake all night by noisey men in room underneath, rang reception at 4.30 and they fobbed us off by saying they didn't know where the noise was coming from. Staff couldn't care less
google.com
Source: google.com
Only go there for meetings
google.com
Source: google.com
Only go there for meetings
google.com
Source: google.com
I love The Burlington! I’ve just hosted an in-person networking event here for My Networking Club and I can’t fault it.
Nishant, the GM, and all of the staff are so helpful - nothing was too much trouble.
Can’t wait for our next meeting in September!
thebestof.co.uk
Source: thebestof.co.uk
Thoroughly impressed with this prime location hotel. Super clean and open spaces with a warm welcome from the management and staff, good service and great value food and drink (especially in the current climate). We will be back!
thebestof.co.uk
Source: thebestof.co.uk
Have visited this hotel for a couple of meetings lately
thebestof.co.uk
Source: thebestof.co.uk

Reply from Burlington Hotel:
I am so pleased that you enjoyed your visits at Burlington. We are always trying to improve and your feedback is therefore very valuable to us and much appreciated. I will discuss your comments with my team and we hope to welcome you back to Burlington so that you can see what we have done! Best wishes, Nishant M. Barua General Manager
I haven't visited in a while, but it all looks lovely, the bar has an amazing view of the pier. The hotel looks fresh and new!
thebestof.co.uk
Source: thebestof.co.uk

Reply from Burlington Hotel:
Dear Gail, Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your visit and look forward to welcoming you back to Burlington very soon! Best wishes, Nishant M. Barua General Manager
I attended the hotel for a Networking event and found the staff helpful, the venue well set-up, and the General Manager a really nice chap that is committed to a good visitor experience, with continued improvements to come!
thebestof.co.uk
Source: thebestof.co.uk

Reply from Burlington Hotel:
Dear Dean, Thank you so much for your positive comments. It was a pleasure having you visit and look forward to seeing you back here soon. Kind Regards, Nishant M. Barua General Manager
Had a great business networking meeting at the hotel this morning. Very friendly helpful team and a beautiful view.
thebestof.co.uk
Source: thebestof.co.uk

Reply from Burlington Hotel:
Dear Anne, Many thanks for your positive comments. We look forward to have you visiting us again soon. Kind Regards, Nishant M. Barua General Manager
An very old hotel, with beautiful original features. Great staff hospitality, friendly service. Clean and comfortable. Great breakfast.
google.com
Source: google.com
Stayed here 26/6/22 -1/7/22 ,, Lovely Hotel , couldn’t fault anything ..From pleasant reception and all other staff (especially Alberto our waiter ) gave 100% to our requests ,, cleanliness and our room was brilliant , Good food , good entertainment and ideal position in resort . Looking forward to staying here again in the future
Sheila & Alan Ode
google.com
Source: google.com
Stayed here 26/6/22 -1/7/22 ,, Lovely Hotel , couldn’t fault anything ..From pleasant reception and all other staff (especially Alberto our waiter ) gave 100% to our requests ,, cleanliness and our room was brilliant , Good food , good entertainment and ideal position in resort . Looking forward to staying here again in the future
Sheila & Alan Ode
google.com
Source: google.com
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