The Burlington Hotel
Latest Reviews
Excellent staff, food and comfortable bed. The hotel needs attention but hopefully this will be done in due course.
Inadequate lift services.
Source: booking.com
July 2026
The location of the hotel was perfect for both access to the pier opposite and easy access to town. Nice bar area with a view of the front to enjoy a drink in the evening. Staff were very welcoming and friendly - were very helpful when needing different things during our stay.
The heat in the room felt very uncomfortable for the majority of the time, the fan provided was definitely needed, however this struggled to provide much relief from the heat. I wonder if due to the size of the rooms and the increasing heatwaves in the UK it would benefit from larger fans being available as it was very uncomfortable to sleep in the heat.
The bath taps were very noisy when running, and there was no plug in the sink, but to balance it out, otherwise the bathroom was lovely and clean and a lovely bright space.
The bath taps were very noisy when running, and there was no plug in the sink, but to balance it out, otherwise the bathroom was lovely and clean and a lovely bright space.
Source: booking.com
The location is excellent, straight across the road from the beach and pier, the shops are just around the corner.
They have two lifts, but only one was working, and that one broke down one night, which meant all the guests had to walk up the stairs. Luckily, we were on the first floor.
Also, the lifts are very small ,not really ideal for people on wheelchairs.
Also, the lifts are very small ,not really ideal for people on wheelchairs.
Source: booking.com
It was great
Very Close to beach, best thing i must say, staffs and breakfast are great
Only 1 lift was working during our visit which was very small lift, with suitcase only 1-2 person can fit, long wait for lift,
Source: booking.com
Don’t expect anything great, but clean and fine for a couple of days.
Brilliant location. Car park.
The staff are lovely. I asked for a fan and the lady brought it to the room within minutes
Didn’t eat there so don’t know about food. Very dated but clean
The staff are lovely. I asked for a fan and the lady brought it to the room within minutes
Didn’t eat there so don’t know about food. Very dated but clean
Source: booking.com
Have returned many times. Great value for money.
Very clean, lovely staff. Great breakfast. Location perfect for shops, beach, pier and bandstand etc.
The lift is very tiny but luckily we were on 2nd floor and didn’t really affect our stay.
Source: booking.com
Friendly and helpful staff.
Nothing
Source: booking.com
Great stay, great value for money.
The bedroom was spotless, the beds were super comfy and the staff were so friendly and went above and beyond to help you.
The only thing that would make it slightly better would be to serve food a little later than 8pm, but there are restaurants nearby.
Source: booking.com
It was very pleasant, all in all the hotel was comfortable and tidy but lacking a few bits
It was on the sea front by the pier… the staff were really helpful and friendly and the breakfast was great..loads of choice
The room needed a bit of a freshen up, the tv didn’t work, a small fridge would be very useful
Source: booking.com
Wonderful holiday at Burlingtons , Eastbourne
The location is excellent just infront of the pier. The reception staff Sarah was very sweet. The buffet breakfast was very good with a variety of hot & cold items.
The tiny lift which holds only 2 people is a problem, especially when the hotel gets crowded
Source: booking.com
You have to ask for your room to be cleaned, only one small lift working, would recommend asking for a room on the in floors as my wife and I had to walk up four floors and we are both in our late 70's not good ,staff friendly food good
Source: google.com
Will definitely be returning
Really helpful pleasant staff. Went above and beyond for us. Food was amazing, fresh, hot and tasty. Room was spacious and clean.
Source: booking.com
Good location, opposite the pier and good surrounding area.
Rooms a little dated.
Source: booking.com
Exceptional view from room. Breakfast great with gluten-free options.
It was extremely hot in the hotel. Terrible bathroom. Mould on the wall. Shower curtain stuck to our bodies. Very rundown but atmospheric. Lift Terrible. Ended up taking luggage down hazardous stairs.
Source: booking.com
The Burlington is a fascinating historic building in a beautiful seafront location, and I appreciate the effort involved in maintaining a property of this age. Unfortunately, it appears to be in need of significant refurbishment. The worn, stained carpets made the room feel less clean than it likely was, and there were other signs of deferred maintenance such as peeling paint. We had read previous reviews mentioning bed bugs, so we chose to leave our luggage in the car as a precaution, although we did not experience any issues ourselves. With continued investment and maintenance, I think this hotel could be a wonderful place to stay, and I would certainly consider returning in the future.
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Source: expedia.co.uk
Only problem was main lift wasn’t working but had small lift for 2 people
Could do with some air conditioning . But did have 2 fans otherwise all good
Could do with some air conditioning . But did have 2 fans otherwise all good
Source: expedia.co.uk
Lovely relaxing stay will definitely stay there again
Great location, staff are so helpful. Lovely clean room and perfect view
Unfortunately the big lift is out of order, only the small one working
Source: booking.com
Great location and reasonable value, but set your expectations low
Great location on Eastbourne seafront. Has its own space limited car park - £6 per day. Good value breakfast (esp if purchased the previous evening). Lots of lounge space
Major issue with only one working tiny lift (more space in an average wardrobe) for a hotel with guest rooms on floors 1-4 … completely unacceptable. Rooms are small and have tired decor and stained carpets. Beds are comfortable but small. Hotel needs major investment / refurbishment internally and externally.
Source: booking.com
Location
Carpet not very clean
Tea stains on bathroom door
Noisy 7.30am banging doors
Tea stains on bathroom door
Noisy 7.30am banging doors
Source: booking.com
Great location with ocean views and comfortable rooms.
Great location and very comfortable, spacious room with a spectacular ocean view.
There are some repairs that need to be made to the lifts. I found several elder patrons with walkers waiting for an elevator that never came. And the second one was not functioning at all.
Source: booking.com
Trip to the sea side to see David Gray, perfect
Great location, friendly staff and super sea views which are well worth the upgrade option
N/a
Source: booking.com
Lovely location with welcoming staff and very reasonably priced breakfast
Location excellent and parking available at a reasonable cost
Bathroom was tired
Source: booking.com
Fantastic stay. Thanks.
The room was a bit worm as it's a hot summer. The fan provided was too small for the room and was less powerful.
The room was big and clean. The staff were very friendly and helpful.
Source: booking.com
The hotel reception staff was not helpful and when I reported the tv wasn't working they told me they couldn't help me they had no one there to fix it. The hotel was a bit run down and the lift was not working. The good things was the food and location but I would not stay there again dew to the staff and condition of the hotel.
Source: expedia.co.uk
very nice
lovely breakfast, large clean rooms
front exterior very shabby, with weeds and plants growing from frontage. A days work could make it look so much nicer. I was tempted to do it myself
Source: booking.com
