Chatfields Jewellers

5/5 based on 188 reviews
Latest Reviews
Immaculate premises, wonderful original stock and fabulously friendly and knowledgeable staff.
thebestof.co.uk
Source: thebestof.co.uk
Having visited the store in recent months looking for a gift, I left the shop feeling very satisfied and happy with the level of service I received. The staff were very helpful going that extra mile to understand the piece of jewellery I was looking for. Highly recommend.
thebestof.co.uk
Source: thebestof.co.uk
I am so thrilled with my ring, purchased from Chatfields... Excellent service and quick turn around for the resizing. Lovely staff, so pleasant and helpful. Would really recommend going there for a personal experience and service.
thebestof.co.uk
Source: thebestof.co.uk
I used Chatfields to design a piece of unique jewellery from my late mother's wedding ring. They followed my design to the letter and were courteous, keeping me in touch all the time and, not least, affordable. A great family business.
thebestof.co.uk
Source: thebestof.co.uk
Went recently to select a present for a dear friend. Staff were excellent in helping me find the perfect present giving me lots of choice for my budget. Love going to Chatfields. The staff go the extra mile to make sure you get the right gift
thebestof.co.uk
Source: thebestof.co.uk
Bought and had given as presents some stunning pieces from Alex & her fab team. Lovely atmosphere, no pressure sales, allowed to browse in peace. Just lovely. Can't do enough for you with lots of great choice . Thoroughly recommend a trip to this "jewel" of a shop!
thebestof.co.uk
Source: thebestof.co.uk
This is a really lovely shop and a great way to get something a bit different but affordable; I've bought 4 pairs of earrings over the last 12 months and each time the service is brilliant- I've got my eye on the next pair already!!
thebestof.co.uk
Source: thebestof.co.uk
I always go to Chatfields when I have a special gift to get for a loved one and they never fail to solve my present conundrums. Exceptional customer service, great range of gift ideas and stunning jewellery, My favourite shop!
thebestof.co.uk
Source: thebestof.co.uk
A great jewellers that I have often used myself to buy gifts for my beloved! Lovely people as well
thebestof.co.uk
Source: thebestof.co.uk
I have walked past many times, and have finally gone in this week, what a lovely shop, very friendly staff who were very helpful. Thank you very much, i highly recommend and will be coming back again.
thebestof.co.uk
Source: thebestof.co.uk
I am notoriously difficult to buy for though my new watch from Chatfileds is awesome. When I first saw it I knew I had to have it. To receive it as a surprise gift for my birthday with engraving it is even more special. Thank you so much.
thebestof.co.uk
Source: thebestof.co.uk
Treated for some new jewellery for my birthday - excellent range available and fantastic, helpful staff. So much better then other local jewellery shops.
thebestof.co.uk
Source: thebestof.co.uk
Professional, friendly, personalised, accommodating - and no waiting! Looks fab, bright and clean, a great thing there I have seen! So again, my very personal, thank you :-)
thebestof.co.uk
Source: thebestof.co.uk
I must compliment Chatfields' staff on their outstanding customer service. Last week we visited the Eastbourne shop looking for a particular type of watch. The assistant dealing with us spent time checking exactly what was available from their suppliers before I reluctantly had to accept that I would have to shop elsewhere, as what I wanted could not be ordered from them. We left the shop happy that we had been given the best advice possible. Today I was rather embarrassed to return to the shop, with the item I had eventually purchased elsewhere, as it needed adjustment. Chatfields again surprised us with their immediate and friendly service, and readily agreed to make the adjustment, with a very small charge. Customer service is very often the last thing retailers consider, but at Chatfields it seems to be the first thing!
thebestof.co.uk
Source: thebestof.co.uk
I went into this jewellers, not really sure on what to buy as a present for my wife. The staff were helpful and friendly, with a good choice of items. I would recommend this shop to anyone it was a joy to spend my money
thebestof.co.uk
Source: thebestof.co.uk
Excellent service. Repaired my silver watch within a week and altered a ring. Reasonable cost compared to other local jewellers and work carried out on the premises. Will use them again.
thebestof.co.uk
Source: thebestof.co.uk
Great customer service. They valued my engagement ring and i was put at ease quickly knowing they would take great care of it. Fast and reliable service and fantastic value for money
thebestof.co.uk
Source: thebestof.co.uk
Very friendly and helpful staff as well as beautiful range of jewellery
thebestof.co.uk
Source: thebestof.co.uk
I know James and Alex and find their friendly and professional approach really refreshing. Their passion for the business is obvious which makes you feel they really know what they are talking out! I've bought several things from them and they are all great quality and with their help and guidance I've managed to find the perfect thing for me. Good luck! Catherine Clifford 👍🏻
thebestof.co.uk
Source: thebestof.co.uk
This is a beautiful shop. The staff are so lovely and helpful, they exchanged a bracelet which I had bought for my daughters 40th birthday when the link broke. I was amazed at their kindness. They definitely deserve to win.
thebestof.co.uk
Source: thebestof.co.uk
Chatfields are a fabulous jewellers who I have used for years firstly in their Seaford shop then in their Eastbourne shop They cater for all price ranges and are extremely helpful when decisions need to be made ( well in my case anyway) courteous polite and very friendly staff
thebestof.co.uk
Source: thebestof.co.uk
Modern and brght shop make you want to go in straight away. Really lovely staff! Amazing range of jewellery, and beautiful good quality items. Would never go anywhere else!
thebestof.co.uk
Source: thebestof.co.uk
Myself and my partner had been looking for our wedding bands for some while when we discovered Chatfields Jewellers in Eastbourne. The staff were so friendly and full of knowledge it made us feel really confident with our purchase (buying wedding bands for us was a big deal)! We didn't feel pressured, rushed or 'a nuisance'. The experience was special and something we won't forget for many years to come! Couldn't recommend Chatfields more highly to anyone wanting to make a special purchase!
thebestof.co.uk
Source: thebestof.co.uk
A lovely space showcasing a great range of jewellery at reasonable prices.
thebestof.co.uk
Source: thebestof.co.uk
Their range of jewellery is clearly picked for quality and uniqueness.
thebestof.co.uk
Source: thebestof.co.uk
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Latest Reviews
Latest News & Updates

Chatfields Jewellers celebrates successful launch of New Custom Design Studio.
06/10/2014

Chatfields Jewellers now have a new in store CAD studio that lets you help design your own jewellery. Read article
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Independent Retailer of the year
Independent Retailer of the year
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